Maxis Fibre Plan: Get Unlimited Data Today

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Choose the right Maxis Business Fibre plan for your business

Maxis business fibre.

FREE Always-on wireless internet backup service

FREE Next-gen WiFi 6 certified router

FREE 1 Basic Voice Line

RM 119 /month

FREE Mesh WiFi

RM 299 /month

Benefits of Maxis Business Fibre

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Secure Protect your customer and employees from Malware and stayed protected with automatic software upgrades.

Improved WiFi Speed Enjoy faster WiFi speed for faster connection on your business devices and wider connection with increased signal range with Mesh WiFi.

antenna-tower-icon

Reliable and scalable Stay confidently connected with the only business fibre that comes with automatic backup via 4G wireless internet plus grows according to your needs.

easy-device-ownership

Easy device ownership Boost sales and enhance your customer experience with easy to own 4K UHD TV or Apple iPad 9th Gen (10″2) for your businesses from RM1/month.

  • Maxis Fibre FAQ
  • About Maxis Fibre
  • Maxis Fibre Internet Testimonials

Maxis Fibre Internet

ONEBusiness Fibre

Introducing new, ultrafast fibre plans to keep your business running non-stop from only rm99/mth., always on, zero disruption..

Your business should never go down with your internet connection. Introducing ONEBusiness Fibre - the most reliable business fibre in town. Enjoy a wireless backup connection with maximum download speed of 100Mbps, covering your business internet needs from moderate web hosting to server hosting.  Already have a fibre connection elsewhere? Enjoy an easy, hassle-free switch from Maxperts, tech experts who will set up and optimise your fibre connection for you.

Choose your ONEBusiness Fibre plan

  • Maxis Business Fibre 30Mbps Monthly
  • Speed: Up to 30Mbps
  • Free Next-gen WIFI 6 certified router
  • Add on RM10/month for 1 Basic Voice Line
  • Recommended for offices with up to 10 employees
  • Fixed IP @ RM299/mth
  • Maxis Business Fibre 100Mbps Monthly
  • Speed: Up to 100Mbps
  • Free 1 Basic Voice Line
  • Recommended for offices with up to 20 employees
  • Fixed IP @ RM339/mth
  • Maxis Business Fibre 300Mbps Monthly
  • Free Mesh Wifi
  • Recommended for offices with up to 40 employees
  • Fixed IP @ RM349/mth
  • Maxis Business Fibre 500Mbps Monthly
  • Recommended for offices with up to 60 employees
  • Fixed IP @ RM469/mth
  • Maxis Business Fibre 800Mbps Monthly
  • Recommended for offices with up to 80 employees
  • Fixed IP @ RM549/mth
  • Maxis Business Fibre 1 Gbps Monthly
  • Recommended for offices with up to 100 employees
  • *All prices displayed is inclusive of 0% GST.

Apply Business Fibre

Delivering Value With ONEBusiness Fibre

Always stay connected with the only business fibre that comes with automatic wireless internet backup

Future-proof

Seamless upgrade according to your business needs with a FREE router that supports up to 800 Mbps.

Never worry about running out of data and expensive phone bills. Get unlimited internet and domestic calls.

Easy Switch with Maxperts

Our Maxperts will ensure a smooth switch over with no disruptions to your business.

Business Solutions

Improve employee productivity and your customers’ experience with managed WiFi, internet security and cloud email, and storage solutions.

Check for Maxis Business Fibre Internet Availability

Check out what our customer said...

maxis fibre internet user

Very stable connection. Maxis fibre internet is much better with the speed and value for money.

maxis fibre internet user

The connection and speed is so critical for our company. With this connection, our staffs are much more efficient. Thank you Maxis for your great speed and service.

maxis fibre internet user 37812174

The speed is great! I can now enjoy surfing at home with all my family members. We can watch Youtube, play games, surf all at once.

MAXIS INTERNET SALES

1700 818 222

(Monday-Friday 9.30am-5.30pm)

WhatsApp 016-333 1414

[email protected]

TECHNICAL/ BILLING SUPPORT

PERSONAL:  1-800-82-1123

Or dial “123” from mobile

BUSINESS:  1-800-82-1919

Or dial “1919” from mobile

Available in iTunes & Playstore

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WhatsApp us

  • Coverage check
  • Fibre Package
  • Safe and Legit
  • Business Fibre

Maxis Business Fibre

Accelerate your business growth with the right fibre internet partner.

maxis wifi business plan

Enjoy unlimited high-speed  fibre  internet with  Maxis Business Fibre . Check the network coverage in your area and sign up for any of our  fibre  plans today

Benefits of Maxis Business Fibre

Reliable and scalable

100% stays connected with business fibre that comes with automatic backup internet connection via 4G wireless internet plus grows according to your needs.

Maxis Fibre always protect your customer and employees from Malware and stayed protected with automatic software upgrades.

Easy device ownership

Boost sales and enhance your customer experience with easy to own 4K UHD TV or Apple iPad 9th Gen (10"2) for your businesses from RM1/month. 

Improved WiFi Speed

Maxis fibre always ensure you enjoy a faster WiFi speed for the faster connection on your business devices and wider connection with increased signal range with Mesh WiFi

maxbiz-1gb.png

APPLY TO CHECK COVERAGE

Maxis Fibre Coverage check & Application Form

Technical/Billing: 1800 82 1123  |    SALES: 1700 818 222

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MaxisONE™ Business

The only Internet plan with Limitless Talk & Text and Business Grade Services. All these made possible with just ONE decision.

Limitless Talk & Text with Worry-Free Data

  • Let your business stay connected with limitless talk & text to all networks including fixed lines everyday.
  • Worry-free internet with no extra charges after exceeding quota.
  • No more surprises in your bill.

Business Grade Services

  • Security and control of your communications services
  • Flexibility for you to utilise device subsidies

Customized Mobility Solutions

  • Scalable add-on solutions as your business grows
  • Flexible customized solutions for your business needs

* Excludes international calls, roaming and subscription services. For MaxisONE™ plan lite, rates to other network are 15sen/min and 10sen/SMS ** Non-stop data with no extra charges after exceeding your monthly internet quota

[special_text tagname=”h3″ pattern=”yes” color=”” font_size=”” font_weight=”light” font=”default” margin_top=”” margin_bottom=”40″ align=”left”]All Inclusive Business Grade Services[/special_text]

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Maxis Unlimited Postpaid and Home Fibre Plan

Enjoy endless data at greater value with Maxis Unlimited Postpaid & Fibre.

Enjoy unlimited internet when you combine Maxis Postpaid and Maxis Home Fibre

Enjoy an upgrade to unlimited home and mobile data plus easy ownership of the latest devices with Maxis Zerolution.

Enjoy continuous WiFi even when fibre is down with our 4G-equipped router.

Keep your family all-ways connected with unlimited calls, SMS, and high-speed internet on a fast and reliable network.

All-new and worry-free roaming plans, connecting you to the best networks worldwide from RM29/day.

Upgrade today

  • I’m an existing Postpaid user
  • I’m an existing Home Fibre user
  • I'm new, sign me up
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Get unlimited data and add on more home devices with any Maxis Home Fibre plan

Bring home the latest devices with Maxis Home Fibre

Maxis Home Fibre

Home Devices

  • Recommended for 10+ devices
  • Improved speed with Tri-band technology
  • Support multiple devices
  • Wider coverage with built-in EasyMesh™ technology
  • Choose the latest devices from Samsung, Lenovo, LG, Sony, Huawei and more.
  • Improved WiFi speed
  • Connect to more devices
  • Expand WiFi coverage beyond the WiFi 6 router’s range with EasyMesh™ technology
  • Improved WiFi speed for more areas in your home

RM 319 /mth

Customise your plan

  • Home Devices

SONY 75” 4K LED Google TV with PS5 Bundle

70” 4K UHD TV with Tower Air Purifier Bundle

sharp 70" 4K UHD TV with Tower Air Purifier Bundle

SHARP 70 inch 4K UHD TV with Tower Air Purifier Bundle

SPECIFICATIONS

TV (4TC70DL1X)

  • Display: 70 inch
  • Video, Picture Engine: 4K Ultra HD, Deep Chroma Display Technology - Sharp's original 4K UV2A panel and newly developed backlight both improve the colour gamut.
  • Processor: X4 Revelation Processor
  • Audio: Dolby Audio
  • Operating System: Android 9.0
  • Digital Broadcasting: DVB-T2

Air Purifier (FUNC01W)

  • Plasmacluster Ion Density - 7,000
  • 360 degree air suction in tower design
  • Compact body and comes with night light

RRP: RM7,648

Maxis Family Plan

SAMSUNG 65” QLED TV with Soundbar Bundle

65” QLED TV with Soundbar Bundle

SAMSUNG 65" QLED TV with Soundbar Bundle

SAMSUNG 65 inch QLED TV with Soundbar Bundle

TV (QA65Q70CAKXXM)

  • Display: 65 inch
  • Video, Picture Engine: Quantum Processor 4K, Quantum HDR
  • Audio: Dolby Digital Plus
  • Operating System: Tizen™

Soundbar (HW-C400/XM)

  • Total Output Power: 150W
  • Weight: 2kg
  • Music streaming via BLUETOOTH
  • Dolby Audio
  • USB playback

RRP: RM6,898

SONY 65” 4K Full Array LED Google TV with PS5 Bundle

65" 4K UHD TV with PS5 Bundle

RM 144 /mth

sony 65" 4K UHD TV with PS5 Bundle

SONY 65 inch 4K Full Array LED Google TV with PS5 Bundle

TV (KD-65X85L)

  • Resolution: 3840x2160
  • Video, Picture Engine: 4K Ultra HD
  • Audio: Dolby Audio, Dolby Atmos
  • Operating System: Android TV
  • Design: Slim Design
  • CPU: AMD Zen 2-based CPU with 8 cores at 3.5GHz (variable frequency)
  • Memory interface: 16GB GDDR6 / 256-bit
  • Memory bandwidth: 448GB/s
  • Internal storage: Custom 825GB SSD
  • Usable storage: 667.2GB
  • Expandable storage: NVMe SSD slot
  • PlayStation®5 Digital Edition console
  • 1 x DualSense™ Wireless Controller *this bundle only 1 controller

RRP: RM9,068

DYSON V12 Detect Slim™ Fluffy

V12 Detect Slim™ Fluffy

Dyson V12 Detect Slim™ Fluffy

Dyson V12 Detect Slim Fluffy

  • Cyclone Technology: 11 Cyclones
  • Suction Power: 150AW
  • Bin Volume: 0.35L
  • Filtration: Whole-machine filtration
  • Cleaner Head: Laser Slim Fluffy™ cleaner head
  • Height: 1234mm
  • Length: 250mm
  • Width: 252mm
  • Charge Time: 4 hours
  • Weight: 2.2kg
  • Warranty: 2 years

RRP: RM3,699

Maxis Home WiFi

DYSON Purifier Cool™ air purifier TP07

Purifier Cool™ air purifier TP07

Dyson Purifier Cool™ air purifier TP07

Dyson Purifier Cool air purifier TP07

  • Power Consumption: <0.5W
  • Filter: H13 HEPA Combi Filter
  • Filter Life: 1 year based on 12hr use a day or 6 month based on 24hr use a day
  • Height: 1050 mm
  • Diameter: 220mm
  • Weight: 4.65kg
  • Cord Length: 1.8m

RRP: RM3,199

  • Unlimited mobile data with any postpaid plan
  • Live sports and entertainment titles on sooka

Recommended for 8-10 devices

RM 249 /mth

RM 150 /mth

SHARP 70” 4K UHD TV with Tower Air Purifier Bundle

V8 Absolute

Dyson V8 Absolute

Dyson V8 Absolute

  • Cyclone Technology: 15 Cyclones
  • Suction Power: 115AW
  • Bin Volume: 0.54L
  • Cleaner Head: Fluffy™ cleaner head Motorbar™ Cleaner head
  • Height: 1256mm
  • Width: 221mm
  • Charge Time: 5 hours
  • Weight: 2.5kg

RRP: RM2,499

DYSON Purifier Cool™ Gen 1 air purifier TP10

Purifier Cool™ Gen 1 air purifier TP10

Dyson Purifier Cool™ Gen 1 air purifier TP10

Dyson Purifier Cool Gen 1 air purifier TP10

  • Weight: 4.73kg
  • Airflow max settings: 290l/s

RRP: RM2,199

REBATE: RM10x24 MONTHS

Recommended for 6-8 devices

RM 149 /mth  

for the first 24 months

RM 104 /mth

DYSON Airwrap™ multi-styler Complete Long

Airwrap™ multi-styler Complete Long

Dyson Airwrap™ multi-styler Complete Long

DYSON Airwrap™ multi-styler Complete Long

  • Cord length: 2.8m
  • Height: 272mm
  • Length: 41mm
  • Width: 48mm
  • Temperature Settings: 3
  • Power: 1300W
  • Airflow (lps): 13.5/s
  • Negative Ions: Helps reduce static
  • Weight: 0.61kg

RRP: RM2,899

DYSON Supersonic™ HD15  hair dryer

Supersonic™ HD15 hair dryer

Dyson Supersonic™ HD15 hair dryer

Dyson Supersonic™ HD15 hair dryer

  • Height: 245mm
  • Length: 97mm
  • Width: 78mm
  • Power: 1600W
  • Airflow (lps): 13.3/s
  • Weight: 0.629kg

RRP: RM2,399

  • Recommended for 4-5 devices

RM 129 /mth  

  • Recommended for 2-3 devices

RM 89 /mth  

Great! Now all you need to do is sign-up for any Postpaid plan.

Get the all-new Maxis Postpaid plans

Maxis Postpaid 79

Unlimited Data

LIMITED TIME

LIMITED TIME

  • Present your 3-month bill from existing telco provider (min RM 80/mth contract) to enjoy.
  • Discover a wide range of devices to choose from with easy payment options
  • Single users.
  • Basic internet for surfing, social media and streaming.

RECOMMENDED

Maxis Postpaid 109

RM 109 /mth

  • RM48/mth each
  • Explore a wide array of flagship devices to choose from with easy ownership.
  • Single users and small families.
  • All day surfing, social media, streaming and gaming.

Maxis Postpaid 139

RM 139 /mth

  • Individuals and small families.
  • Stay connected via video calls, uninterrupted streaming and all-day gaming.

Maxis Postpaid 169

RM 169 /mth

  • Individuals and bigger families.
  • HD video calls, uninterrupted streaming, immersive gaming and high-speed downloads.

Maxis Postpaid 199

RM 199 /mth

  • Individuals and families of up to 5 members.
  • HD calls, uninterrupted 4K streaming, immersive gaming, high-speed downloads and more.

Sign me up today!

Be all-ways connected with our all-new Maxis Postpaid plans

  • All-day surfing, social media, streaming and gaming.

Level up with our Home Fibre plans

*Fibre coverage availability is subject to your area. Our team will get in contact with you for confirmation.

  • Connect to many devices
  • Wider coverage with built-in EasyMesh technology

Sign up today via WhatsApp

Register your interest.

Leave us your details and we'll assist you.

Check our FAQs

Get your questions answered.

Terms of Use

Read the full terms & conditions here.

Register your interest for Maxis Unlimited Postpaid & Fibre

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By clicking “Submit”, you are agreeing to Maxis Group Privacy Notice and Terms & Conditions .

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Maxis unlimited postpaid & fibre.

We'll be in touch with you within 24 hours.

Why not check out the latest devices too?

Get that dream phone with Zerolution

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On a side note, would you be interested in our Maxis Postpaid plans?

Get Maxis Postpaid for your family

Plus unlimited calls & SMS, exclusive discounts and privileges just for you.

Pick up a new smartphone with zero worries, zero cash upfront, and zero interest rates.

Maxis Business | Maxis Business Partner | Maxis SME | Maxis Digital

Portable Wifi Hotspot Unlimited Data

by yaocong | Nov 26, 2021 | Broadband , GRANT , Unlimited WiFi | 12 comments

maxis wireless broadband

Still struggling because there is no fiber broadband coverage in your area? Why don`t you just try out our portable wifi hotspot with unlimited data?

Well, if you compare with the usual fiber optic broadband. Of course, the speed is not as good as fiber broadband. However, the worst speed of our wireless broadband is also 20 to 30 Mbps. And most importantly, it’s unlimited data. Which is enough for your kids to take online lessons, play games, and even watch movies.

In addition, our wireless broadband allows 5 users to connect at the same time, and up to 30 users !!!

maxis one go wifi

Here is one of the cases. A company-side office in a Carbin of our client is not covered by any optical fiber. 

Office carbin

Usually, this kind of carbine office does not stay in the same place for a long time. Since other telco companies such as unifi or TIME need to perform a two-year contract, our wireless broadband is only one of the solutions to their situation.

Moreover, if customers are now registered under their company name, they will also get some rebates and be eligible to apply for a government grant !!! At the same time, our device is only sold to you for RM1, its original price is about RM300. The RM1 will charge in your company bill as well.

As follows, this is our proposal for the company. From the proposal, companies can compare the differences before and after they apply for the government grants.

proposal

As the company needs a new mobile number and Fibre internet, which RM236 per month. After they claim the grant, here are the 2 options we suggested.

  • Originally need to pay RM236 per month. After claim the grant, just need to pay RM165.20. Which helps to save RM70.80 monthly and RM1699 for 2 years.
  • Able to get a wireless broadband device value at RM399. For now, the company just needs to pay RM1 for it.
  • A free Samsung Galaxy M12 value RM799
  • Free 2 solution services as eSMS and Voice Go worth RM672.
  • In total, this company can save up to RM3568 for option A.

At the same time, the company also needs to provide some supplements for employees. Therefore we also provide option B for the company.

  • With 1 main line and 1 share line together with Maxis wireless broadband package. The company needs to pay RM284 per month. But after claim the grant, the company just need to pay RM198.80 monthly which helps to save RM85.20 monthly and RM2045 for 2 years.
  • A free Vivo V21 value RM1599 
  • In total, this company can save up to RM4714 for this option.

The company was very satisfied when we provide the proposal to them. From the proposal, the company may have more understanding about which package is the most suitable for the company.

Maxis Package Explaination

In case some of you are still confused about the package or want to know more, you can refer to the recording or directly contact us here !!!

Besides that, here are the package and devices we currently offer !!!

Portable Wifi

Here are also some pictures from our customers after they received their device!!!

Portable Wifi

So, if u are interested to know more about the package, pls contact us here . We are always ready to help you!!!

Important

Why is Internet Of Things so important to our lifestyle?

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Hi there, looks like you're browsing on Internet Explorer. For the best viewing experience on our website, switch to the latest version of Microsoft Edge, Google Chrome, or Mozilla Firefox.

Atas arahan SKMM, mulai 2 Jul 2023, SMS dengan pautan URL di antara individual akan disekat.

SMS dengan pautan URL akan disekat mulai 2 Jul 2023.

WiFi Perniagaan Tanpa Had

Dapatkan data tanpa had, Router Gred Perniagaan serendah RM1 & banyak lagi dengan Maxis Business 4G WiFi. *Tertakluk kepada terma dan syarat

Dipercayai oleh 25,000 PKS

Tuntut sehingga RM5,000 daripada penyelesaian kami dengan Geran Digital PMKS Madani.   *Tertakluk pada Terma dan Syarat

Kembangkan perniagaan dengan Maxis Business 4G WiFi

Pelbagai tawaran eksklusif untuk dinikmati apabila anda mendaftar hari ini

Dapatkan data tanpa had, 200 min panggilan suara domestik dan 120 min panggilan IDD ke 16 negara**.

Hanya pasang dan guna untuk nikmati internet 5G serta-merta.

Mudah untuk dimiliki dengan nilai maksima. Tambah sehingga 8 talian tetap untuk nikmati diskaun bil bulanan sebanyak RM30 berserta router premium untuk pejabat anda serendah RM1*

*hanya untuk kadar pelan 168 sahaja **Cambodia (855), China (86), Hong Kong (852), India (91), Indonesia (62), Japan (81), Myanmar (95), Pakistan (92), Philippines (63), Saudi Arabia (966), Singapore (602/65), Sri Lanka (94), South Korea (82), Taiwan (886), Thailand (86), Vietnam (84)

Pilih pelan Business WiFi yang sesuai untuk perniagaan anda​

Maxis Business

4G WiFi 138

  • 4G WIFI internet tanpa had

Geran Digital PMKS Madani

  • Tuntut sehingga RM5,000 dengan Geran Digital PMKS Madani apabila anda menambah pada eSMS Lite Plus. Tertakluk kepada terma dan syarat.

MASA TERHAD

  • Hanya RM1 dengan kontrak 12 dan 24-bulan. *sementara stok masih ada
  • RM749 (kontrak 24 bulan) 
  • RM449 (kontrak 12 bulan) *sementara stok masih ada

TAWARAN TAMBAHAN

  • Nikmati kuota data mudah alih tanpa had untuk semua talian perniagaan anda (sehingga 8 talian).

RM 138 /bln

4G WiFi 168

  • 200 Min Panggilan Suara
  • Pelan data disertakan dengan panggilan suara domestik & IDD
  • Hanya RM1 dengan kontrak 12 and 24 bulan. *sementara stok masih ada
  • RM699 (kontrak 24 bulan) 
  • RM349 (kontrak 12 bulan) *sementara stok masih ada
  • Nikmati RM30 rebat selama 12 atau 24 bulan dengan pelan Maxis Business Postpaid.

RM 168 /bln

Pilihan peranti tambahan*

TP Link MR200

Penghala 4G Standard (FWBB)

Tp link mr200.

*sementara stok masih ada  

ZTE MU5120

Penghala WiFi Mudah Alih 5G

RRP RM 1,399

*sementara stok masih ada Sah untuk Zerolution 24-bulan: RM50/bln (Business 4G WiFi 138) RM26/bln (Business 4G WiFi 168)  

Sah untuk kontrak 12 dan 24-bulan

  • Selepas melebihi kuota, kelajuan internet akan dikurangkan. Kelajuan juga bergantung kepada faktor seperti keupayaan modem, lokasi, jarak dari menara komunikasi dan jumlah pengguna semasa.
  • Tempoh komitmen 12 atau 24 bulan termaktub untuk pelan berserta peranti.
  • Tiada bayaran pengaktifan diperlukan. Deposit mungkin diperlukan.

Jom bincang perniagaan

Berminat tetapi tidak tahu bagaimana? Isikan maklumat anda dan kami akan hubungi anda atau hubungi kami di 1700-81-8881 .

Dengan mengeklik "Setuju & Hantar", anda telah membaca dan bersetuju dengan  Notis Privasi Kumpulan Syarikat Maxis  dan Terma & Syarat.

Terima kasih atas minat anda! Anda telah membuat pertanyaan lain baru-baru ini.

Sila berikan kami sehingga 5 hari bekerja untuk kembali berhubung dengan anda. Anda juga boleh menghubungi Maxis SME Help Squad di 1700-818-881.

Oops, nampaknya borang kami ada masalah

Sila bagi kami beberapa minit dan cuba sebentar lagi atau anda boleh hubungi talian khidmat pelanggan kami iaitu 123.

Terima kasih atas maklumat yang diberikan!

Kami akan membalas mesej anda dalam tempoh 48 jam. Sementara itu, anda boleh baca soalan lazim kami, terokai tawaran baharu kami atau layari laman web kami.

Ada soalan mengenai Maxis Business 4G WiFi?

Terma pengunaan.

Dapatkan lebih butiran.

Lihat Soalan Lazim kami

Dapatkan jawapan.

Tuntut sehingga RM5,000 dengan Geran Digital PMKS Madani

maxis wifi business plan

Unlimited home fibre for everyone

MAXIS FIBRE.png

Maxis Fibre Maxis Home Fibre

​​Remarks:​

Maxis Fibre  package is tied up with 24 month contract upon activation date.

Free Wifi 6 Certified Router to improve Wifi speed and Wifi wider coverage , It applicable to all Maxis Home Fibre Packages above.

You will receive a call from Maxis Fibre installer  within 3-7 working days once your order approve.

Maxis  Fibre Standard Installation is Free. Non Standard Installation will be chargeable.

Free Equipment

Free   wifi 6 certified router , free   maxis fibre maxperts installation, free   unlimited data for your maxis business postpaid plan.

Free Maxis Wifi 6 Certified Router for Maxis Home Fibre.jpg

How is the installation?

 make sure your sound is turned on   (please wait for video to fully load).

maxis wifi business plan

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6 Business Fibre Broadband Plans Compared For Small Offices

Home » Freeware and Software Reviews » Small Medium Enterprise Software

Which is the best fibre broadband in Malaysia? Unfortunately, most of them are more or less the same. Due to the lack of competition, or shall they say TM has a monopoly on the last mile, it is almost impossible for new players to enter this market. If unifi is available in your area, just go for it, unless you are looking for more features such as dedicated IP, managed WiFi, Cloud Storage, etc.

See More ▼ 10 Software To Monitor Broadband Internet Bandwidth And Block Usage

For those thinking of mobile broadband as an alternative, unless you works alone or have a very low usage, the mobile broadband speed will never be fast enough for a small office, the wireless WiFi itself is a bottleneck, couple with high bandwidth usage by a few employees, the internet speed will come to a crawl, totally unworthy. Without further ado, here is the complete list of comparison between unifi vs Maxis vs Celcom vs TIME.

1. Celcom Business Fibre

Celcom Business Fibre

Celcom Business Fibre is a service that provides High Speed Internet (HSI) and Voice over Internet Protocol (VoIP) services that uses optical fibre technology offered to businesses. It allows you to enjoy ultrafast internet directly to your computer or via seamless WiFi access anywhere within your office.

2. TIME Fibre Business Broadband

TIME Fibre Business Broadband

Grow your business performance with better devices and reliable plans with TIME Fibre Business Internet. At TIME Internet, they offer speeds of up to 100Mbps and devices designed for better business capacity. Tailored for small to large established businesses that run on intensive, complex processes.

3. unifi Business Fibre

unifi Business Fibre

Taking my business to the next level. unifi Biz includes High Speed Internet of up to 800Mbps, Voice and complete Business Solution of customer’s choice that can boost their sales and maximise their profits. unifi Biz will enhance customer experience by providing fast internet speed and an array of business solutions that suits their business needs.

  • Fixed IP – Take control of your own websites and FTP servers, so you don’t have to deal with the headaches of downtime.
  • SurePay POS – Track and manage your sales every day with SurePay POS, the easiest and most efficient way to accept payment.
  • unifi TV – Subscribe unifi TV Biz Pack from RM70/month.
  • CCTV – Security Surveillance from RM99/month
  • Mobile – Enjoy unlimited data, call SMS for RM99/month. RM79 per line for 5 lines above

4. Maxis ONEBusiness Fibre

Maxis ONEBusiness Fibre

Sign up for Fibre now and get FREE unlimited 4G WiFi while waiting for the installation to be done so you can get your business up and running immediately. Benefits of Maxis Business Fibre:

  • Reliable and scalable – Stay confidently connected with the only business fibre that comes with automatic wireless internet and voice backup, plus grows according to your needs.
  • Secure – Protect your customers and employees from malware and stay protected with automatic software upgrades by CISCO
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AT&T says cell service is back after a widespread outage and some disrupted 911 calls

Scott Neuman

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A sign is posted in front of an AT&T retail store in 2021 in San Rafael, Calif. Justin Sullivan/Getty Images hide caption

A sign is posted in front of an AT&T retail store in 2021 in San Rafael, Calif.

AT&T says it has fully restored cellphone service to tens of thousands of customers in cities across the country whose phones lost signal overnight, causing frustration and concern about disruptions to 911 dispatches.

The FBI, in a statement Thursday afternoon, said the agency was "in contact with AT&T regarding today's network outage. Should we learn of any malicious activity we will respond accordingly."

White House national security spokesperson John Kirby also referred to the outage as he addressed reporters on Thursday. Kirby said the FBI and the Department of Homeland Security (DHS) were looking into the outage. He said the Federal Communications Commission was also in touch with AT&T.

"But the bottom line is we don't have all the answers," he said.

Around 3:30 a.m. ET Thursday, outages reported by downdetector.com suddenly spiked from just a handful, peaking at more than 73,000 by around 8:20 a.m. ET.

Why do doctors still use pagers?

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Why do doctors still use pagers, "we sincerely apologize".

By late afternoon Eastern time, AT&T said it had "restored wireless service to all our affected customers."

"We sincerely apologize to them," the company said in an email to NPR. "Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future."

Kirby said the Department of Commerce faced some disruptions as a result of the outage but those were not "crippling."

Earlier, Downdetector said that Houston, Dallas, San Antonio, Chicago, Indianapolis, New York, Miami and Charlotte reported the highest number of outages. Houston had more than 2,000 reports by about 8:30 a.m. ET, while New York reported about 1,300.

However, service disruptions caused concern Thursday morning even outside those areas, with the San Francisco Fire Department announcing on X , formerly Twitter, that it was "aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911)."

How do cheap cell phone plans make money? And other questions

The Indicator from Planet Money

How do cheap cell phone plans make money and other questions.

"We are actively engaged and monitoring this. The San Francisco 911 center is still operational. If you are an AT&T customer and cannot get through to 911, then please try calling from a landline. If that is not an option then please try to get ahold of a friend or family member who is a customer of a different carrier and ask them to call 911 on your behalf. Do not call or text 911 to simply test your phone service," the department said.

A survey conducted by the National Center for Health Statistics found in 2022 that nearly 71% of adults and 82% of children lived in wireless-only households.

Even if a cellular service provider is down, anyone with a cellphone can still place an emergency call or text, according to 911.gov . "However, calls to 911 on phones without active service do not deliver the caller's location to the 911 call center, and the call center cannot call these phones back to find out the caller's location or the nature of the emergency. If disconnected, the 911 center has no way to call back the caller," the website says.

Jared Juliano, assistant director for Prince William County Department of Public Safety Communications in Virginia, says 911 service there was never really disrupted, but calls coming in from AT&T phones did not have location information or what he describes as an "advanced caller ID."

988: An Alternative To 911 For Mental Health

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However, he says 911 dispatchers "always verify a location even when we get locations from these numbers."

Police in the Charlotte-Mecklenburg area in North Carolina said customers were "briefly unable to contact 9-1-1. There are no disruptions to our call center's ability to receive 9-1-1 calls. Service should be returning shortly."

Other providers reported business as usual

The outage did not appear to have any real impact on other providers. Verizon said its network was "operating normally."

"Some customers experienced issues this morning when calling or texting with customers served by another carrier," a company statement said.

Likewise, T-Mobile said in a statement that its network "is operating normally."

The outages occurred around the same time as a solar flare, according to the National Oceanic and Atmospheric Administration (NOAA). The agency said the flare — "an eruption of energy from the Sun that usually lasts from minutes to hours" — reached Earth at 1:32 a.m. ET.

NOAA says such flares can affect high-frequency radio signals, but only on the sunlit side of Earth.

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AT&T cellular service restored after daylong outage; cause still unknown

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  • A cellular outage Thursday hit thousands of AT&T users in the United States, disrupting calls and text messages as well as emergency services in major cities including San Francisco.

About 58,000 incidents were reported around noon ET, according to data from outage-tracking website Downdetector.com.

  • Shares of AT&T were down about 2% Thursday following the outages.

In this article

A cellular outage Thursday hit thousands of AT&T users in the United States, disrupting calls and text messages as well as emergency services in major cities including San Francisco. The company said service was restored to all affected customers shortly after 3 p.m. ET.

"Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a statement.

AT&T said late Thursday that based on an initial review, the outage was "caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack." The company will continue to assess the outage.

AT&T, which put up a website for system updates , did not say how many customers were affected by Thursday's outage. The FCC said on X that it was investigating the incident and was in contact with AT&T and safety authorities .

Shares of AT&T closed 2.41% lower Thursday.

Phones affected by the outage displayed zero service bars in the top right corner of the device or the letters SOS. Customers were still able to make calls by enabling Wi-Fi calling.

A spike in outages began around 4:00 a.m. ET and peaked at around 74,000 reported incidents at 8:30 a.m. ET, according to Downdetector.

The AT&T outage affected people's ability to reach emergency services by dialing 911, a post on social media platform X from the San Francisco Fire Department said.

"We are aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911)," the fire department said.

Atlanta Mayor Andre Dickens said in a post on X that the city could receive and make outbound 911 calls but that AT&T customers in the area had reported issues.

"We have received calls from AT&T customers that their cellular phones are in SOS mode. Please direct all inquiries to restore service to AT&T," Dickens said.

The Massachusetts State Police said that people were flooding their 911 center with calls trying to determine if the service worked from their cell phones.

"Please do not do this. If you can successfully place a non-emergency call to another number via your cell service then your 911 service will also work," the state police said in a post on X.

Users of Verizon and T-Mobile reported a few thousand outages each as of 10:00 a.m. ET, according to Downdetector.

The reports were likely due to calls made trying to connect with other networks, both companies said.

"Downdetector is likely reflecting challenges our customers were having attempting to connect to users on other networks," T-Mobile said in an emailed statement.

– Reuters, CNBC's Steven Kopack and Chris Eudaily contributed to this report.

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AT&T outage resolved, authorities investigating

By Aditi Sangal and Catherine Thorbecke , CNN

AT&T says it has restored wireless service

A cell tower in Los Angeles is pictured on February 22.

AT&T said in a statement that it has now resolved the day's massive service outage.

"We have restored wireless service to all our affected customers. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company statement said.

No indication of malicious cyber activity so far, US cyber official says

From CNN's Sean Lyngaas

A US cyber official tracking the AT&T outage told CNN there has so far been no indication that the outage was caused by malicious cyber activity, but the investigation is ongoing.

Fewer than 5,000 AT&T customers still reporting outages

From CNN's Catherine Thorbecke

As of approximately 2 pm ET, fewer than 5,000 AT&T customers were still reporting outages, according to self-reported data tracked by DownDetector.

The FCC says it is investigating the outage

The Federal Communications Commission confirmed Thursday afternoon that it is investigating the AT&T outage.

“We are aware of the reported wireless outages, and our Public Safety and Homeland Security Bureau is actively investigating,” the FCC said in a statement Thursday afternoon that was posted on X.

“We are in touch with AT&T and public safety authorities, including FirstNet, as well as other providers," the agency added.

WH: Federal agencies still working to get to bottom of AT&T outages

From CNN’s Kevin Liptak

National Security spokesperson John Kirby attends a news briefing at the White House in Washington, DC, on February 15.

The White House says federal agencies are in touch with AT&T about network outages Thursday but that it doesn't have all the answers yet on what exactly transpired that led to the interruptions.

National Security spokesman John Kirby said the Department of Homeland Security and the FBI were looking into the matter and working with partners in the tech industry to "see what we can do from a federal perspective to lend a hand to their investigative efforts to figure out what happened here."

Kirby said that work was still ongoing.

"The bottom line is we don't have all the answers to that. I mean, this just happened earlier today. And so we're working very hard to see if we can get to the ground truth of exactly what happened," he said.

Tens of thousands of AT&T customers still say they have no service

As of approximately 12:30 pm ET, some 25,000 AT&T customers were still reporting outages, per data compiled by tracking site DownDetector . (DownDetector, notably, only tracks self-reported outages).

Still, the latest figure is a steep fall from the peak of some 74,000 AT&T customers reporting outages at around 9 am ET.

The DownDetector data indicates the widespread outage began around 4 am ET.

Telecom experts tell CNN that outages typically happen for mundane reasons

From CNN's Brian Fung

A "No Service" message is seen on an iPhone in Atlanta during an AT&T outage on February 22.

While Thursday's AT&T outage grabbed national headlines, outages do happen and usually for mundane reasons, several telecom experts told CNN. 

Common causes include construction-related digging that punctures fiber optic cables and software misconfigurations that can lead to interruptions, said TJ Kennedy, a public safety communications expert. 

 "I can't think of every incident in the last few years, but I can think of things related to routers, things related to backhaul, things related to software," Kennedy said. "This has happened across all major carriers, multiple times in the past few years alone."

Thursday's outage could have been caused by human errors in AT&T's cloud-based networking system, said Lee McKnight, an associate professor at the Syracuse University School of Information Studies. 

"The dirty secret of telecom networks these days is they are just a bunch of wires and towers connected to the cloud ,"  McKnight said. "Someone making a mistake, and others on their team — and their automated tools — not catching it, is quite common in cloud computing."

The FCC will almost certainly investigate the outage, experts tell CNN

The Federal Communications Commission will almost certainly investigate this week's incident, multiple experts said. The FCC requires carriers to report information linked to network disruptions.

"The carriers are required to report their outage numbers over time, and the commission can track the number of consumers and cell sites down and things like that," said a former FCC official.

Telecom carriers have every reason to fix any outages quickly, said the former FCC official, "because it creates black eyes for the brand."

"Everybody's incentives are aligned," the former official said. "The FCC is going to want to know what caused it so that lessons can be learned. And if they find malfeasance or bad actions or, just poor quality of oversight of the network, they have the latitude to act."

Gov. Ron DeSantis: "Think about the implications if something like that happened on a much grander scale"

From CNN’s Rebekah Riess

Florida Gov. Ron DeSantis speaks at a press conference in Lake Buena Vista, Florida, on February 22.

Florida Governor and former GOP presidential candidate Ron DeSantis opened an unrelated press conference on Thursday with comments regarding the ongoing AT&T network outage, affecting thousands of customers.

The governor said his office had been in touch with AT&T, who told them they were working to put customers back online, but were focusing on restoring emergency services. DeSantis said AT&T did not speak about what had caused the outage.

“You think about just your daily life, like having cell phones, honestly, it's like, imagine if we had like an EMP attack or something like that would end up happening this country,” DeSantis said. “It’s not necessarily a good thought, because you think you're just so naturally reliant on having cell service (…) so it's a little bit jarring and think about the implications if something like that happened on much grander scale.”

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AT&T says cell service fully restored after major outage disrupts its mobile network

Customer reports of at&t wireless outages peaked at over 73,000 around 8:15 a.m. texas cities were particularly hard hit..

The cellular outage hit all carriers, but especially Dallas-based AT&T.

By Lana Ferguson , Maria Halkias and Irving Mejia-Hilario

7:09 AM on Feb 22, 2024 CST — Updated at 8:50 AM on Feb 22, 2024 CST

Sitting outside AT&T’s Dallas headquarters in the company’s signature Discovery District, small business owner Roxie Reese had a moment to reflect on the disruptive morning she and thousands of other wireless customers nationwide awoke to Thursday.

Reese had a morning appointment and grabbed her cellphone in a rush.

“I didn’t realize until after I left my house that I had no service,” said Reese, owner and founder of DFW Lash University. “I made it to my destination but I didn’t know where I was going. So it made me run behind. It’s a reminder that phones are a resource I take for granted because when it’s not available, it definitely makes life harder.”

Shortly after 2 p.m. Thursday, AT&T said it had fully restored wireless service to all customers, including the critical FirstNet network used by emergency services nationally. The FBI and U.S. Department of Homeland Security were reported to be investigating why wireless subscribers lost service.

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“Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future,” the telecommunications giant said in a statement to The Dallas Morning News .

Reports of outages to AT&T’s mobile service started around 2 a.m. and meant many Americans were unable to place calls, send texts or access the internet when they awoke. By 8:15 a.m. Dallas time, over 73,000 AT&T customers in major cities like Dallas-Fort Worth, Houston, Atlanta and Chicago had reported cellular outages to Downdetector.com , a website that tracks service problems by users.

In all, AT&T customers filed over 1.5 million outage reports on Downdetector.

The problem even cascaded to other cellular carriers whose customers were believed to be trying to reach AT&T users.

Lea en español: Caída de la red de AT&T; también hay afectados con Verizon, T-Mobile y Cricket

AT&T did not provide a reason for the system failure.

At the White House, national security spokesman John Kirby played down the possibility of a cyberattack.

”Right now, we’re being told that AT&T has no reason to think that this was a cybersecurity incident,” he told reporters at midday. “But … we won’t know until an investigation has been completed. It’s good that the vast majority of customers have had their service restored. Obviously, we’ve got to do spade work to figure out what happened.”

Bloomberg reported the federal government is investigating whether the outage was caused by a cyberattack, citing two anonymous U.S. officials familiar with the situation.

Related: Is your phone in SOS mode? Here’s what we know and how you’re impacted

Kristen Hanich, director of research at Addison-based research firm Parks Associates, said any number of potential issues could have been the cause.

“It could be anything from authentication issues to hardware failure or cloud configuration errors or cyber or other reasons,” she said. “Time will tell, and we are closely monitoring the story.”

Texas cities appeared to be particularly hard hit.

AT&T is the dominant wireless carrier in Texas, with 34% of the market, according to Parks Associates. Nationally, AT&T ranks third behind Verizon and T-Mobile with a 22% market share. It has about 87 million wireless subscribers.

Besides the consumer impact, AT&T’s emergency response network, FirstNet, also suffered disruptions. CNN reported AT&T’s network had seen sporadic outages over the previous few days, including a temporary 911 outage in some parts of the southeastern U.S. Several local governments around the U.S. said Thursday’s outage disrupted services.

San Francisco’s Department of Emergency Management said in a statement on X , Thursday morning its 911 center remained operational but that many AT&T customers were unable to reach the emergency line because of the outages. It suggested people call from a landline or find someone with a rival’s service to dial 911.

Related: What to know about AT&T’s cellular network outage

The outage didn’t have a major impact on North Texas police departments.

“The Dallas Police Department is aware of the reported outage and is monitoring the situation,” the department said in a statement. “The department has not been impacted by the reported outage.”

The department’s 911 communications and other systems were functional, the statement said.

Fort Worth police said on X that its 911 call center also wasn’t affected

We are aware that there is a cellular outage affecting AT&T and some other mobile customers. However, this outage has not affected the 911 Call Center. We are still available for your emergency needs. — Fort Worth Police (@fortworthpd) February 22, 2024

“We are still available for your emergency needs,” its post said.

Frisco police advised residents that even if a cellphone is showing SOS, it should still be able to call 911.

A nationwide service outage affecting multiple cell phone providers appears to be slowly resolving. Those with phones still showing SOS should be able to reach 9-1-1 if needed. Calls to our non-emergency number (972-292-6010) can be made using Wi-Fi (if available). pic.twitter.com/ifGf57ykmE — Frisco Police (@FriscoPD) February 22, 2024

Matt Zavadsky, a spokesperson with MedStar, which provides emergency medical services to Fort Worth and surrounding areas, said the organization’s FirstNet system “became intermittent/non-functional” about 2:30 a.m. That caused MedStar to lose the ability to see its units on its computer system and it couldn’t use automated navigation to calls.

During that time, MedStar used radio dispatching and map books in the ambulances instead.

Other major entities in North Texas and across the state reported normal operations Thursday. ERCOT spokeswoman Trudi Webster said the state’s electric grid was operating normally.

DFW International Airport and Dallas Love Field also saw no impact. Autonomous trucking companies Aurora and Kodiak and public hospital system, Parkland Health, reported no disruptions as well.

Some retailers seemingly anticipated such a problem.

H-E-B spokeswoman Mabrie Jackson said the popular grocery store’s point of sales systems don’t depend on WiFi, but store employees were sent outside to curbside pickup spaces to help customers whose cell phones were inoperable.

Other carriers besides AT&T were affected. Cricket Wireless had over 11,000 outages, Downdetector.com reported. Verizon had about 3,000 outages and T-Mobile more than 1,000. Boost Mobile had about 450 outages.

Verizon and T-Mobile both reported their users encountered difficulties trying to connect with customers on affected networks.

“We did not experience an outage,” T-Mobile said in a statement. “Our network is operating normally.”

User reports on Downdetector about a T-Mobile outage, the company added, “is likely reflecting challenges our customers were having attempting to connect to users on other networks.”

Verizon said it also was unaffected.

“Verizon’s network is operating normally,” Verizon told CNN in a statement. “Some customers experienced issues this morning when calling or texting with customers served by another carrier. We are continuing to monitor the situation.”

Previous outages

It’s not the first time AT&T has suffered a widespread outage. In 2008, the company dealt with an extensive wireless internet failure in the U.S. Northeast. In that incident, a glitch in the way the company’s network was routing traffic was identified as the culprit and the service failure was relatively short-lived.

In 2020, AT&T internet and phone service was knocked out in Nashville by an explosion in the city’s downtown area.

T-Mobile also has been hit with widespread outages, including one last February and one in 2020 that prompted the FCC to launch an investigation.

“In my experience, this type of outage can negatively impact financial results in the quarter in which it occurs and cause short-term lost goodwill with customers,” David Heger, an analyst at Edward D. Jones & Co., said in an email. “However, it does not have a longer term impact on the business.”

Bloomberg Intelligence analysts John Butler and Hunter Sacco wrote in a note that AT&T could take a reputational hit from the outage. “... Network reliability likely plays a big role in customers’ choice of a provider,” they wrote.

Wire reports and staff writers Alexandra Skores, Marin Wolf, Amber Gaudet and editor Chuck Lindell contributed to this report.

Dallas-based AT&T's network outage Thursday put the company in the spotlight in the worst way.

Lana Ferguson , Breaking News Reporter . Lana Ferguson joined The Dallas Morning News after reporting in South Carolina's Lowcountry for The Island Packet & Beaufort Gazette newspapers. She graduated from the University of Mississippi where she studied journalism and Southern studies. She's a Virginia native but her work has taken her all over the U.S., southern Africa, and Sri Lanka.

Maria Halkias

Maria Halkias , Staff writer . Maria Halkias has covered the retail scene for The Dallas Morning News since 1993. She has chronicled the stark changes in grocery, malls, e-commerce, major bankruptcies and local retail entrepreneurs.

Irving Mejia-Hilario

Irving Mejia-Hilario . Irving is a business writer for the Dallas Morning News. He's previously served as an environmental reporter for Bridge Michigan, a writer for Automotive News, and the sports and managing editor for the South End. He graduated from Wayne State University in 2023 with a degree in print and online journalism and psychology minor.

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At&t blames coding error for massive cellular outage, uptown tower receives purchase offers amid bankruptcy restructuring, fort worth landmark goes to missouri lender, maple terrace redo snags office space for h.i.g. capital, what is firstnet and why did at&t’s wireless outage affect it.

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AT&T Says Service Is Restored After Widespread Cellular Outage

White House officials said the incident was under investigation, but it did not appear to be a cyberattack. Verizon and T-Mobile said their networks were operating normally.

The AT&T logo.

By Jenny Gross and David McCabe

Jenny Gross reported from London and David McCabe reported from Washington.

AT&T said on Thursday that it had fully restored service to its wireless network after a widespread outage temporarily cut off connections for users across the United States for many hours, the cause of which was still under investigation.

The outage, which affected people in cities including Atlanta, Los Angeles and New York, was first reported around 3:30 a.m. Eastern time, according to Downdetector.com , which tracks user reports of telecommunication and internet disruptions. At its peak, the site listed around 70,000 reports of disrupted service for the wireless carrier.

Multiple government agencies said they were looking into the incident, although the Biden administration told reporters that AT&T said there was no reason to think it was a cyberattack.

AT&T did not disclose the scope of the outage, nor the reason for it. When the outage first began on Thursday morning, the company listed the cause as “maintenance activity.”

Jim Greer, an AT&T spokesman, apologized in a statement confirming service was restored and said the company was “taking steps to ensure our customers do not experience this again in the future.”

The outage underscored the importance of connectivity to daily life as individuals and businesses were cut off from communications and the ability to use mobile apps. AT&T advised consumers they could make calls over Wi-Fi and sought to respond to angry customers online. Many phones showed an “SOS” symbol on their screen, signaling they could only make emergency calls, while local governments offered alternate ways to reach 911.

Reports of outages on Downdetector began to fall midmorning, and at one point AT&T’s website showed that outages were limited to users in California , though users in other states were still reporting issues. Cricket, which is owned by AT&T, also reported that its users were experiencing wireless service interruptions and said it was working to restore service.

Reports also surfaced early Thursday that FirstNet, the network AT&T maintains for emergency services personnel, had experienced outages, but AT&T said around 10:30 a.m. that the network was fully operational.

Verizon experienced 3,000 reports of outages at one point on Thursday and T-Mobile about half that. Both companies said in statements that their networks were operating normally.

“Some customers experienced issues this morning when calling or texting with customers served by another carrier,” Verizon said. “We are continuing to monitor the situation.”

In an email, T-Mobile said that it did not experience an outage. “Downdetector is likely reflecting challenges our customers were having attempting to connect to users on other networks.”

Officials in Washington said they were working to understand the cause of the outage. A spokesman for the Federal Communications Commission said its inquiry was being handled by its Public Safety and Homeland Security Bureau, which was in touch with AT&T as well as other providers.

John Kirby, a National Security Council spokesman, said on a call with reporters on Thursday that the Biden administration was told “that AT&T has no reason to think this was a cybersecurity incident,” although he added that they would not be certain until an investigation had been completed.

Mr. Kirby said that, in addition to the F.C.C., the Department of Homeland Security and the F.B.I. were collaborating with technology companies to investigate the outage.

The F.B.I. said in a statement it was in touch with AT&T and would respond accordingly if any malicious activity was found.

Throughout the day, cities urged residents to find alternate ways of reaching emergency or municipal services, like landlines or phones connected to Wi-Fi. The City of Upper Arlington, Ohio , said the fire department might not be notified of fire alarms because of the outage. It urged that any fire alarm be followed up with a 911 call.

The San Francisco Fire Department said on social media that it was aware of an issue affecting AT&T users who were trying to call 911. “We are actively engaged and monitoring this,” the fire department said. “If you are an AT&T customer and cannot get through to 911, then please try calling from a landline.”

The Massachusetts State Police said on social media on Thursday morning that 911 call centers across the state had been flooded with calls from people checking to see if the emergency service worked from their phones. “Please do not do this,” the police said. “If you can successfully place a non-emergency call to another number via your cell service then your 911 service will also work.”

Even in less extreme circumstances, the outage complicated the many elements of life that have come to rely on a reliable connection to the internet.

Staff at the First Watch restaurant in Dania Beach, Fla., had to turn away breakfast customers for a time while the outage prevented them from processing payments.

Debra Maddow, who lives in southwest Houston, said that she first noticed something was off after 7 a.m., when she went to check traffic and Google Maps was offline. Later, she visited a Starbucks to make an urgent call through its free Wi-Fi, she said.

“I’m really frustrated that they’re not telling us anything,” Ms. Maddow said in a phone interview over Wi-Fi. She said she tried to call AT&T for an update, but after a long time on hold, the call was dropped.

Victor Mather , John Keefe , Zolan Kanno-Youngs and Adam Goldman contributed reporting.

Jenny Gross is a reporter for The Times in London covering breaking news and other topics. More about Jenny Gross

David McCabe covers tech policy. He joined The Times from Axios in 2019. More about David McCabe

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