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Internet Cafe Business Plan Template

Written by Dave Lavinsky

Internet Cafe Business Plan

You’ve come to the right place to create your Internet Cafe business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Internet Cafe businesses.

Below is a template to help you create each section of your Internet Cafe business plan.

Executive Summary

Business overview.

Internet Coffee Cafe is a startup internet cafe company located in Tulsa, Oklahoma. The company is founded by Kurt Stands, who has experience managing internet cafes. Now, with the expertise of knowledge and business acumen, he has determined he can confidently start and effectively grow a successful internet cafe company. Kurt believes his experience of strategic growth, marketing skills, financial capabilities, and wide and deep knowledge of internet installation and maintenance practices will provide everything needed for long-term growth and profitability.

Internet Coffee Cafe will provide a comprehensive array of products and services for a wide variety of clients. Internet Coffee Cafe will be the one-stop internet shop, providing services and products for each customer, while supporting the strategic goals of the company. Internet Coffee Cafe will be the ultimate choice in Tulsa for customers, as the Internet Coffee Cafe ensures that not only will high-speed internet be on the menu, but a variety of beverages and light meals will be offered, as well.

Product Offering

The following are the products and services that the Internet Coffee Cafe will provide:

  • High-speed reliable internet services
  • Comfortable environment for customers
  • Social video games for groups
  • High top pub-style tables and comfortable stools
  • Casual and fully-cushioned sofa, chairs and low tables
  • Multiple varieties of cabled internet choices.
  • Electrical outlets at each work area
  • Resource library with current periodicals
  • Discounts for return customers
  • Online reservation system to secure an internet line
  • “Meet & Greet” customer parties
  • Computer and iPad accessories, earbuds, cases and internet-related products for sale

Customer Focus

Internet Coffee Cafe will target all individuals in Tulsa, Oklahoma. They will target individuals who need internet service, such as students, apartment renters, and those in outlying areas of Tulsa, such as on ranches and farms. They will target online social game circles of two or more people. They will target schools and new businesses. They will target those who enjoy a cafe atmosphere while working. They will target individuals seeking a light meal or beverage in a midtown location.

Management Team

The Internet Coffee Cafe will be owned and operated by Kurt Stands. He recruited his former associate, Steve Thoresen, to take the role of manager of the internet cafe. He also recruited his former executive assistant, Carla Manson, to be the back-office operations assistant.

Kurt Stands is a graduate of the University of Oklahoma with a bachelor’s degree in marketing. He has 5 years of experience as a staff member in his first internet cafe position and 5 years of experience in a different internet cafe as the cafe manager. He’s earned a reputation among his customers as being reliable, helpful, and always willing to go the extra mile. Because of this, several customers have already committed to follow him to the new Internet Coffee Cafe.

Steve Thoresen will assume the role of manager of the Internet Coffee Cafe, where he will handle customer requests, assist with internet connections and oversee the food and beverage area of service. Providing an outstanding customer experience will be his main task. Steve has over 6 years of experience as an internet cafe manager and customers frequently compliment the service provided. Steve’s friendly personality and commitment to excellence will serve the Internet Coffee Cafe very well.

Carla Manson, a former work associate with Kurt Stands, will take on the position of back-office operations assistant. This will include overseeing the online social game venues for groups of two or more users, inventory of food, beverage ingredients, kitchen tools and equipment, and all supplies related to the cafe. Her role will also include operation of the internet service, computer systems, and related software and hardware.

Success Factors

Internet Coffee Cafe will be able to achieve success by offering the following competitive advantages:

  • Friendly, knowledgeable, and highly-qualified team of Internet Coffee Cafe
  • Online social games for groups
  • Cafe serving light meals, beverages and snacks
  • Online reservation system
  • Internet Coffee Cafe offers the best pricing in town. Their pricing structure is the most cost effective compared to the competition.

Financial Highlights

Internet Coffee Cafe is seeking $200,000 in debt financing to launch its internet cafe. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and marketing costs. The breakout of the funding is below:

  • Office space build-out: $20,000
  • Office equipment, supplies, and materials: $10,000
  • Three months of overhead expenses (payroll, rent, utilities): $150,000
  • Marketing costs: $10,000
  • Working capital: $10,000

The following graph outlines the financial projections for Internet Coffee Cafe.

Internet Coffee Cafe Pro Forma Projections

Company Overview

Who is internet coffee cafe.

Internet Coffee Cafe is a newly established, full-service internet cafe in Tulsa, Oklahoma. Internet Coffee Cafe will be the most reliable, cost-effective, and enjoyable choice for any individual who requires internet service in the city and the surrounding communities. Internet Coffee Cafe will provide a comprehensive menu of internet access, in addition to a comfortable environment and an online social game venue. In addition, a cafe that serves light meals, snacks and beverages will be on site. Their full-service approach includes a relaxing and enjoyable environment offering internet service.

  Kurt Stands will oversee Steve Thoresen and Carla Manson in their managerial capacity roles. In addition, he will hire the wait staff for the cafe and other personnel who will assist within the cafe. The team of professionals are highly qualified and experienced in operating internet cafes and the environments that make the experiences highly pleasurable. Internet Coffee Cafe removes all headaches and issues of finding and using the internet, and the cafe will ensure all customers are taken care of expeditiously while delivering the best customer service.

Internet Coffee Cafe History

Internet Coffee Cafe is owned and operated by Kurt Stands, who has an extensive degree of experience in managing internet cafes. He holds a marketing degree from the University of Oklahoma and he has successfully managed internet cafes with online social games and food service in various locales. Kurt’s tenure as a manager has given him the skills and technological knowledge to venture out on his own, starting his own company. He has gained the trust and commitment of several former customers, who are now eagerly awaiting the opening of the Internet Coffee Cafe.

Since incorporation, Internet Coffee Cafe has achieved the following milestones:

  • Registered Internet Coffee Cafe, LLC to transact business in the state of Oklahoma.
  • Has a contract in place for a 10,000 square foot office at one of the midtown buildings
  • Reached out to numerous contacts to include Internet Coffee Cafe as their “home base”.
  • Began recruiting a staff of cafe team members to work at Internet Coffee Cafe

Internet Coffee Cafe Services

The following will be the services Internet Coffee Cafe will provide:

  • Social online game parties for two or more

Industry Analysis

The internet cafe industry is expected to grow over the next five years to over $22 billion. The growth will be driven by online gamers who enjoy the social aspect of gaming together and the competition the games bring. The growth will additionally be driven by the number of consumers who enjoy working out of their own home environment while remote from the office. The growth will also be driven by technology and innovation, as new processes will result and new applications of the internet will be discovered. Growth will be driven by consumers who work in the central portion of the city and will appreciate a midtown cafe that caters to luncheon guests, serving light meals that allow the consumer to briefly take a break and return to the workplace.

Costs will likely be reduced as additional online games and educational uses for high-end computers and high speed internet are innovated using technology and software. With the growing audience and differentiation of the products offered, costs are gradually reduced.

Customer Analysis

Demographic profile of target market, customer segmentation.

Internet Coffee Cafe will primarily target the following customer profiles:

  • Individuals who do not have internet services in their own residence
  • Online game players who play within social circles
  • Schools and private learning centers
  • Individuals seeking a warm cafe environment
  • Individuals seeking a light meal in the midtown area

Competitive Analysis

Direct and indirect competitors.

Internet Coffee Cafe will face competition from other companies with similar business profiles. A description of each competitor company is below.

Goofy’s Gamer Cafe

Goofy’s Gamer Cafe hosts online social games for interactive play. The company is owned and operated by Chad Edwards, a former manager of an internet cafe for seven years. He offered premium customer experience while learning to handle operations, back-office inventory, customer relationships and other strategic aspects of the industry. The company is housed in Tulsa, Oklahoma and caters to those who enjoy competitive online ranching and cowboy video games.

Goofy’s Gamer Cafe caters to a young demographic, ages 15 to 30, and offers beverages and snacks as an additional avenue to gain revenue. The staff consists of a manager, Chad Edwards, three staff hostesses and three beverage and snack servers. The company logo is, “Satisfaction Equals Sales,” which indicates that by keeping their customers satisfied, the customers will purchase additional game play and products.

Tulsa Internet Business Cafe

The Tulsa Internet Business Cafe, located within a few blocks of the Tulsa courthouse and judicial system departments, caters to professionals and business users, such as attorneys and lawmakers. The Tulsa Internet Business Cafe has developed a very high-speed internet service that outshines any government-provided internet connection; therefore, the Tulsa Internet Business Cafe is often packed with professionals who are stretched for time. The Tulsa Internet Business Cafe is owned by Jack Adams who is the previous owner of an internet cafe in a suburb of Tulsa. He sold that internet cafe and brought his concept to the inner core of business areas in Tulsa, where he has provided customers with excellent internet connections and service for over five years. In addition, his business offers document printing, scanning, and small conference rooms.

Mid-City Internet Cafe

The Mid-City Internet Cafe was started by Tracy Harrington in 2019 to meet the needs of small businesses. She innovated the combination of a traditional internet cafe with co-working spaces, which allows patrons to work together as needed, or individually, if preferred. Offering comfortable furnishings and a quiet and serene environment, the Mid-City Internet Cafe includes high-speed internet and other professional amenities in one distinctive workspace. Included are printers, coffee makers, food vending machines in a kitchenette, and desk items such as pens, pencils, and staplers.

The Mid-City Internet Cafe is most popular with freelance professionals who are in downtown Tulsa and need a workspace for a morning or afternoon. Entrepreneurs and remote workers often visit the Mid-City Internet Cafe, as well, due to the quiet and serene atmosphere.

Competitive Advantage

Internet Coffee Cafe will be able to offer the following advantages over their competition:

  • Friendly, knowledgeable, and highly-qualified team at the Internet Coffee Cafe

Marketing Plan

Brand & value proposition.

Internet Coffee Cafe will offer the unique value proposition to its clientele:

  • Highly-qualified team of skilled employees that is able to provide a comprehensive set of services and products designed to fit with the internet usage needs of each customer.
  • Unbeatable pricing to its clients; they will offer the lowest pricing in the city.

Promotions Strategy

The promotions strategy for Internet Coffee Cafe is as follows:

Word of Mouth/Referrals

The staff of the Internet Coffee Cafe has built up an extensive list of contacts over the years by providing exceptional service and expertise to their clients. The contacts and clients will follow them to the new company and help spread the word of Internet Coffee Cafe.

Professional Associations and Networking

Kurt Stands and Steve Thoreson will join the professional associations within Tulsa that will help drive business to the company. In addition, they will offer to take on official roles within those associations to further the name of the Internet Coffee Cafe. They will both network within the national trade groups and during trade shows.

Print Advertising

Print advertising will be focused on individuals who may not currently have high-speed internet in their homes or workplaces. Direct mail pieces will announce the opening of the company and offer discounts to “try out” the Internet Coffee Cafe.

Website/SEO Marketing

The Internet Coffee Cafe will fully utilize their website. The website will be well organized, informative, and list all the services that are offered. In addition, online reservations can be made for a single workspace or an online game group of two or more individuals. The website will also list their contact information and meals and snacks for sale. The website will engage in SEO marketing tactics so that anytime someone types in the Google or Bing search engine “Internet cafe” or “Online gamers near me,” Internet Coffee Cafe will be listed at the top of the search results.

The pricing of Internet Coffee Cafe will be moderate and on par with competitors so customers feel they receive excellent value when purchasing their services.

Operations Plan

The following will be the operations plan for Internet Coffee Cafe. Operation Functions:

  • Kurt Stands will be the owner and president of the company. He will oversee all staff and manage client relations. Kurt has spent the past year recruiting the following staff:
  • Steve Thoreson will become the business manager who will conduct the office administration, client files, and accounts payable.
  • Carla Manson will assume the role of back office operations assistant and oversee inventory, product control, internet connectivity and other areas of note.

Milestones:

Internet Coffee Cafe will have the following milestones completed in the next six months.

  • 5/1/202X – Finalize contract to lease office space
  • 5/15/202X – Finalize personnel and staff employment contracts for the Internet Coffee Cafe
  • 6/1/202X – Finalize contracts for Internet Coffee Cafe vendors
  • 6/15/202X – Begin networking at industry events
  • 6/22/202X – Begin moving into Internet Coffee Cafe
  • 7/1/202X – Internet Coffee Cafe opens its doors for business

Carla Manson, a former work associate with Kurt Stands, will take on the position of back office operations assistant. This will include overseeing the online social game venues for groups of two or more users, inventory of food, beverage ingredients, kitchen tools and equipment, and all supplies related to the cafe. Her role will also include operation of the internet service, computer systems, and related software and hardware.

Financial Plan

Key revenue & costs.

The revenue drivers for Internet Coffee Cafe are the fees they will charge to customers for their services. .

The cost drivers will be the overhead costs required in order to staff Internet Coffee Cafe. The expenses will be the payroll cost, rent, utilities, office supplies, and marketing materials.

Funding Requirements and Use of Funds

Internet Coffee Cafe is seeking $200,000 in debt financing to launch its internet cafe. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and association memberships. The breakout of the funding is below:

Key Assumptions

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

  • Number of Customers Per Month: 350
  • Average Revenue per Month: $16,500
  • Office Lease per Year: $100,000

Financial Projections

Income statement, balance sheet, cash flow statement, internet cafe business plan faqs, what is an internet cafe business plan.

An internet cafe business plan is a plan to start and/or grow your internet cafe business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections. You can easily complete your Internet Cafe business plan using our Internet Cafe Business Plan Template here .

What are the Main Types of Internet Cafe Businesses?

There are a number of different kinds of internet cafe businesses, some examples include: Internet kiosks, Cyber cafe, Gaming cafe, and Commercial cafe.

How Do You Get Funding for Your Internet Cafe Business Plan?

Internet Cafe businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start an Internet Cafe Business?

Starting an internet cafe business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster. 1. Develop An Internet Cafe Business Plan - The first step in starting a business is to create a detailed internet cafe business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast. 2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your internet cafe business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your internet cafe business is in compliance with local laws. 3. Register Your Internet Cafe Business - Once you have chosen a legal structure, the next step is to register your internet cafe business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 4. Identify Financing Options - It’s likely that you’ll need some capital to start your internet cafe business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 7. Acquire Necessary Internet Cafe Equipment & Supplies - In order to start your internet cafe business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your internet cafe business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.

Internet Cafe Business Plan

Every business starts with research and planning. The main purpose for writing a business plan is to get aware of those things that you might not have known or thought of yet. Depending on your case, you might be interested in devising a gaming lounge business plan or an esports arena business plan. As these are very close to the concept of Internet cafe we offer to use this as a template, expanding it with additional points where necessary. Besides, in this article you will find many useful information to assist you on the way.

Executive summary

Starting an internet cafe business can be a challenging task, especially if you lack entrepreneuring experience. However, devising a business plan will greatly facilitate you along the way. First of all, it will help you to gather many important information and facts, come up with a variety of internet cafe business ideas, decide on the format, consider pros and cons of this business, and even think about its future development. When getting down to work, the first questions coming to your mind might be whether it is a profitable business, how much does it cost to open an Internet cafe or what equipment do you need to start an internet cafe? This article probably won’t furnish you with a full answer, rather it will give you a general description of internet cafe business, while adding more questions for you to consider.

Internet cafe business overview

An Internet cafe (also cybercafe) is by no means new, yet a still relevant idea. The service of providing the public with a PC along with access to the Internet for a charge has been in expanding request since a long time ago. The first online cafe was launched in 1988 in Seoul and had only two 16-bit-computers connected to the online system of networks. Today internet cafes can be found all around the globe, while their purpose has evolved from basic webmail and instant messaging to multiplayer gaming. Since modern games often require modern computers and expensive gadgets more and more gamers prefer shared-access models over personal ownership.

Depending on location, target audience, and social agenda of the proprietors, cybercafés come in a wide range of formats and can be quite a profitable business. Internet cafes also appear as gaming lounges, cybersports arenas, or PC bangs – equipped with VR headsets, gaming consoles like Xbox and Playstation, and broadcasting esports tournaments on a big screen.

The majority of the entrepreneurs, engaged in this field are men of 22 – 50 years old, who understand computers at the level between the advanced user and system admin. Most of them also enjoy playing online games, keep abreast of new developments in the realm of computers and gaming equipment, be up to date with the latest developments in the cyber industry, follow the news about gaming teams and tournaments. As a rule, these people don’t have a wage job. Their work is focused on Internet cafes, gaming lounge business, bets, and sometimes other related businesses. Usually, these people start with a small budget and gradually increase their income.Those who managed to properly organize their business and make a profit, begin to open a chain of Internet cafes, some sell franchises.

On rare occasions, there are businessmen, possessing entrepreneurial experience from other projects, with a million-turnover, who open Internet cafe out of curiosity and desire to try something new. In this case, they invest a lot of money at once. Often, these business owners are interested in holding tournaments in specially equipped cyber arenas.

There are also those who don’t know anything about this kind of business, rather they’ve been told that opening an Internet cafe business is a way to make money easily and fast.

No matter which group you belong to if you are considering launching an Internet (cyber) cafe you will need to devise a business plan. Hereby we introduce an example of an internet cafe business plan, which can be modified according to your geographies and goals.

esports gamer plays games at cyber arena

Pros & Cons of starting an Internet Cafe

Before establishing a business it is always useful to make up a list of advantages and disadvantages. We have gathered some of them, which are relevant for an Internet cafe business, yet keep in mind, that it might look different in each case, depending on the particular market and the entrepreneurial experience of yours.

  • Business works 24/7. In practice this means that as an entrepreneur you have to be constantly in touch to solve problems that may arise (e.g., violation of the rules by clients, various unforeseeable situations etc.) At least in the beginning you need to be fully involved in order to understand the specifics of the business, the target audience, identify weak spots etc. It is also necessary to be aware of the latest innovations in the field of gaming and esports.
  • It is difficult to scale the business.  Internet cafe business has its limits. Once a company is launched, pays back and starts to bring net profit, there are just a couple of options to scale: either to sell franchises or open a network of Internet cafes. You can establish a business and get a stable income, yet it will always remain at the same level.
  • Regular update/replacement of equipment.  Each product has its life cycle. Since computers in Internet cafes are used constantly, their wear and tear happens way faster. Besides regular maintenance, cleaning, and minor repairs of the computers, it is necessary to completely replace the equipment every 2-4 years. First of all, because of its wear and secondly, due to outdated parameters. Every year new games are released, increasing the requirements to the computer components – processor, video card, memory etc. Fast and powerful computers are one of the reasons why gamers visit cyber cafes. Thus, if you do not update the equipment, you risk to lose part of the target audience.
  • Low budget needed for start.  Compared to other businesses, cyber cafes are generally simple to set up. Main costs for launching an Internet cafe comprise computers, monitors and consoles. An average business with 15-20 computers, will require between $30,000 and $50,000. This is a rather small budget for business, which in time will bring you regular income.
  • Payback after 12 months (average).  Cyber cafe business, you can quickly setup and configure all the processes, provided you thought everything through and made preliminary calculations. The payback of such a business can take from 9 to 14 months. Then you get a net income and can plan to expand. Of course, everything depends on your particular case, and if you add a bar and kitchen in parallel, then it may take more time.
  • Little competition.  15 years ago, when Internet cafes were very popular, there was a big competition. There were many cybercafes where one could go, and there were a few or no empty seats. Today, the focus has shifted, as everyone has a computer at home. Cyber cafes are made for the atmosphere, community, and a possibility to play on professional PCs. The second wave of popularity of cybercafes has just begun, yet still few competitors, which makes it possible to quickly attract the target audience to your place. At the same time, more tournaments are being held every year.
  • Combination with other types of business.  As a rule, the main service of your business will be providing access to the Internet, and/or new games on PCs and consoles. In addition, you can expand your business with related services. If you decided to start a cybercafe business you might face the situations when some of your clients ask for photocopies, printing documents, photos, etc. By simply buying a printer-scanner you can get additional income, while it will also be useful in the daily work of the cybercafe. Also, when players spend more than 3-4 hours in the Internet cafe, they need at least one break to eat and drink. Thus, building a coffee area will bring extra income and allow your clients to spend more time in your cybercafe.

What products and services cybercafe business provides?

When devising a business plan for your Internet cafe it is helpful to distinguish between the primary and additional services.

Primary service  – within this section think of the core service that your cyber cafe company provides. Is it good connection to the Internet, gaming facilities, possibility to use expensive software for a small price, or an equipped coworking space? Pick out one thing that will serve as a pillar for your business, think of it as your unique selling proposition (USP).

While choosing a core service mention in your business plan the impact that it will cause. Speculate on how your customers’ life will be affected by the service(s) that you provide? Maybe you make people happy, satisfied, productive, entertained. You help the local community to stay connected with the rest of the world and fulfil their goals by the help of Internet connection / modern computers / gaming facilities etc.

It might be that your core service will be focused on esports. This field is getting more and more popularity, encouraging e-Sports schools being opened around the world. With this regard, many cybercafes nowadays also provide separate rooms for training esports teams.

Additional products/services.  Now time to brainstorm further. Make up a list of accompanying services that will be offered in your Internet (cyber) cafe and one-by-one write about the impact they are supposed to make for your customers. You can also use the items that were mentioned above, yet were not defined as a primary service. Additionally, you can include the following options to your service list:

  • Cafe serving beverages / snacks / healthy meals
  • Copy center services
  • Private working space (rooms)
  • Kicker, darts, etc.

Once your list of primary and additional services is ready keep it at hand. The next step would be to define their prices. Easily said, but this task will require thoughtful consideration. Besides checking the prices of your competitors and willingness of customers to pay, you will also need to count your expenses and comply with financial goals you set. You should also observe the habits of your customers, and possibly introduce a dynamic pricing scheme (when prices are flexible and depend on the day time and demand). You should also consider introducing system of discounts, special offers for loyal customers etc.

Comparison to competitors

Check your competitors, define their market share, strong and weak spots. This will then help you to find your position or niche on the market, as well as set more realistic goals on sales and profit.

Why should customers choose you over your competitor? This question is very important for defining your unique selling proposition (USP), discovering the pillars of your internet cafe. Check the list below, pick the points that are relevant for your case and expand if necessary.

  • Upscale equipment (laptops, computers, printers, scanners, headsets, consoles (Xbox, Playstation), gaming mice, professional keyboards, additional gadgets- VR glasses, Gaming wheels, controllers etc.)
  • Comfortable gaming chairs
  • Fast and reliable Internet & Wi-Fi hotspots
  • Besides state-of-the-art hardware the computers will also come with professional software (e.g., Adobe Cloud Programs) and gaming platforms (e.g., Steam). Upon customer request, the Internet cafe business can also acquire a license for a particular software.
  • Possibility for open space and private working rooms/cabins
  • Convenient (central, unique, extraordinary) location
  • Fair prices, convenient booking system and payment options, bonuses, client discounts etc.

form blog

Internet cafe business plan introduction

Business name.  Give your internet cafe a name. Be creative, make sure it fits into the whole picture of your business concept. Double-check that it’s different from those of your competitors and easy to remember for your customers. Here you can also consider buying a franchise. In this case, you will build your institution based on the existing internet cafe business model which proved its success. Basically, you will get a ready-to-use guide on how to open an Internet cafe, which will save you time, resources and efforts. However, keep in mind that along with convenience and support that you get as franchisee, you are limited to a certain level in strategic and managerial decisions. Thus, for experienced and ambitious entrepreneurs, nurturing novel and fresh business ideas in mind, franchising won’t be a suitable option.

Legal business structure.  Every business is a legal unit with a specific structure. Think of yours. Will it be a sole proprietorship or a partnership, Limited Liability Company (LLC) or a corporation? Are there any investors involved? While choosing a structure for your business consider such impacting factors as flexibility, complexity, control, permits, licenses, taxes and other regulations.

Brief description of what your business does.  Here you should be able to explain in a nutshell your business concept.

Mission.  Besides making profit your internet cafe first of all should serve a public good. Think of those social solutions that you bring. Your cybercafé can, for example, fulfill the following missions:

  • It provides an easy, reliable, safe and affordable access to the Internet.
  • It serves a meeting place for sharing online experiences.
  • It accommodates a creative and comfortable environment for people to learn, work, play and relax.

What problem does your Internet cafe solve for your customers?  Possible answers here might be the following:

  • bad PCs at home that do not allow people to play at maximum settings or in the latest games;
  • no privacy at home (parents/ partner or children interfere, etc.)

Think of any other relevant points, depending on your case. Maybe it is also useful to conduct a focus group to identify other customer needs.

What results does your internet café create?

  • Customers get things done by means of having a quick, reliable safe and affordable access to the Internet
  • Customers enjoy being in a creative environment, using affordable upscale equipment for their studies, work, gaming or entertainment
  • Customers are happy to have another place for making friends and connections, while sharing their online experiences.

Think of any other relevant points, depending on your case.

How does your internet cafe create those results?  By means of providing necessary equipment (computers, software and access to the Internet) in comfortable premises at a convenient location, offering other services (e.g., food & drinks, open-space and private rooms) to meet customer needs and ensure best-in-class user experience.

Who does your company serve?  Again, think of your Personas. Which customer cluster reflects the main target audience? Are these travelers, students, professionals, gamers etc.? What is their average age? What are their core needs? It is important to remember that the choice of business model and related services will change the target audience, and vice versa. As a rule, the majority of players in cyber cafes are pupils and students. At the same time the related services a cybercafe provides will directly influence the target audience. In case the cyber cafe also sells alcohol, hookahs, etc., the clients will then be different. You can also expand the target audience by means of equipping your Internet cafe with gaming consoles, e.g. Xbox or Playstation.

Why do you do what you do?  Reasons for you to run an internet cafe might be numerous and diverse. Yet try to figure out what it means to you. Maybe you’re an exper t in the field of cybercafes or you possess suitable resources for this business. Maybe there is a sharp demand for such a place, but none or little supply. Maybe you yourself belong to the target audience and know the needs of the customers as no one else. Or it has always been your dream to own an internet café. Sincere answer to this question will help you to understand your motives and plan more realistically not just in a short term, but in a long-term perspective.

PC and console components for an internet cafe

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Internet cafe setup requirements

Think here on your step-by-step plan or proprietary system. List a complex of providers, suppliers, processes, tools, or systems that you own, granting your internet cafe a benefit or competitive advantage. As a basic think of the following:

  • Location (rent or buy or build)
  • Design and renovation of the premises
  • Supply of furniture (tables, chairs, sofas, bean bag chairs) and equipment (coffee machine, vending machines, etc.)
  • Provider of the Internet
  • Supplier of computers, and other devices
  • Software Licenses
  • Supply of additional services (drinks, catering)
  • Team – number of employees, their roles, responsibilities, shifts
  • Internet cafe management software

Here it is relevant to remind that provided you go with the franchise option, the proprietary system as well as the main cyber cafe requirements will be provided by franchisor for you to use. Of course, the terms and conditions might be different depending on the agreement, but the fundamental restrictive unit for the beginning you will get in most of cases.

What are your objectives? (define your goals)  Last but not least – schedule your goals. Elaborate some plans regarding sales, revenue and profit you intend to make. Devise a roadmap of future development of your business. Think of your goals in terms of short-and long-time perspectives. Draft them for 1-year, 2-years, 5-years time span or longer. While setting your goals on the paper use the rule of S.M.A.R.T. In other words, keep your goals Specific, Measurable, Achievable, Relevant and Time-bound.

Market analysis

At this stage, make sure to gather as much information about the market, as possible. Invest enough time to research the general state of matters and trends. A useful technique to apply at this stage would be PESTLE analysis. The name stands for the abbreviation of the components of the analysis and is used to scan the following macro-environmental factors – political, economic, social, technological, legal and environmental. When analysing the above mentioned factors, try to identify the elements within each of them, as well as seek to understand what is their business impact. For example, does the current political situation create a solid basis for you to start the internet cafe business? Is the economic condition favourable for introducing your service to the market? Is the society open/ willing to pay for your service etc.? The following table provides the respective questions to assist you in conducting PESTLE analysis.

Additionally, you can make a SWOT analysis to identify strengths, weaknesses, opportunities and threats for your business.

Market trends & needs

To gather information about your target market turn to statistical data, relevant market reports, professional periodicals, marketing research agencies. While doing your research check the related industries and fields – Online Gaming, Video Streaming, Cyber Security, esports etc. Also look at associated issues in the respective fields: Internet penetration, number of available commercial wi-fi locations and hotspots, number of Internet users, reasons for using Internet etc.

Some introductory data and insights can be found at statista.com. For example, the esports market has been consistently developing in recent years. It is expected to grow further in the next 3-5 years. More and more people nowadays come to watch how their favourite games are being played by world recognized gamers. As indicated by the Newzoo there are determined to be 646 million viewers of esports worldwide by 2023, which is over 30% expansion from the 395 million in 2018.

eSports audience size worldwide 2018-2023 - graphic statistic by statista

The fans are spread over the world, yet the Asia Pacific area is by all accounts a specific hotspot for esports. In the USA, meanwhile, some 9.2 % of web users in 2019 viewed esports, with the figure expected to rise to 15.5 % by 2023.

distribution of eSports viewers worldwide in 2019, by region - graphic statistic by statista

As the statistics show every year more and more tournaments are held, bigger audience is attracted. Thus, while planning a cybercafe business one should keep in mind that the majority of gamers also make bets in the field of gaming and esports.

eSports viewers in United States 2018-2023 - graphic statistic by statista

Internet cafe marketing plan and strategy

Every marketing action – be it a message, flyer, social post or event – is aimed at people. Thus, when devising an internet cafe marketing plan it is crucial to gather as much information about your audience as possible.

Demographics & Psychographics.  Define the demographics of your target audience – what is their age, gender, income, place of living etc. Then collect their psychographic characteristics – such as interests, desires, fears etc. In the process of collecting these data you might come up to the fact that there are several groups / clusters of you TA. Use Personas method to differentiate them. This will help you achieve the goal of your marketing campaigns, improve your lead generation and conversion strategy, as well as offer more suitable products/ services to your clients.

Remember, that a slight detail can make a huge difference. What if a significant part of your customers are vegans, environmental activists living a sustainable life? How can you make their experience in your cafe more comfortable – provide vegan snacks, supplying the place with renewable energy sources, equipping it with eco-friendly furniture etc. The variations are endless here. Your task is to identify the factors that will signify the interest and bonds of the customers to your Internet cafe.

Where can you find your clients?  Where can you find each of them – online or off-line? Think on which online services and social media they use. Do they actively participate in social media groups, do they read expert magazines or do they attend festivals? The clearer picture you will get on this stage the easier it will be for you on the next steps – when drawing marketing strategy (visibility, lead generation and conversion).

Visibility (awareness) strategy.  How people will learn about your Internet cafe – via ads in Google or social media, through paid commercials on TV or in YouTube, by means of influencers, flyers or word-of-mouth? Options and combinations can be numerous. The key factors here are budget and efficacy. You can spend thousands and get zero results, or you can spend almost nothing but hit the target. Look first at the answers from the previous step, identify the channels through which you can reach your audience, compare the prices of the channels. And then build your strategy. Remember, that the advantage(benefit) of digital marketing is that you can test different strategies with relatively low budget, see what works best and then rise the costs. Consider turning to a digital marketing agency if that corresponds to your needs.

Additionally, brainstorm for info drivers and events that can be part of your cybercafe marketing strategy. One of the possible promotion steps for your business can be hosting esports tournaments.

This step requires much thought and effort. The core question here is “How will you establish contact with potential customers?” It is most likely that you will apply digital tools and online marketing. In this case your lead generation will comprise the following elements: content, SEO, promotion, conversion and analytics. Let’s briefly look into each of these.

lead generation strategy graphic that contain: content, seo, promotion, conversion, analytics strategy lists

Content strategy comes first.  This will characterize the story behind your services, the key messages you send to your target audience and, also, the tone of voice in which they will be articulated. The content will be sent through all possible channels you decide for: website, landing pages, emails, social media, blog post as well as Call to Action.

Website strategy.  If your internet cafe can’t be discovered on the web, then it doesn’t exist. In other words to make your cybercafe visible you need to have a website. Besides raising the rating of your Internet cafe, a website is also an excellent informative tool, that helps to attract more clients from organic search. Generally, a website will build trust to your institution from clients and partners. Thus, if one day you decide to grow by selling cyber cafe franchises, a website will be a big plus.

Promotion strategy  as a rule starts nowadays with Social Networks – Facebook, Twitter, Instagram, YouTube, TikTok, Snapchat. Check the most relevant for your type of business. For example, TikTok and Snapchat are the main channels for attracting teenagers, while adults are bound to be found elsewhere. Some question here to help you with the decision are the following:

  • Where can you gather most of your TA (target audience)?
  • Which of those are most efficient with regard to available budget?
  • Which Social Media fits the best to your content strategy and chosen tone of voice?

In case you identify several platforms which are relevant for your internet cafe business it’s then worth trying to try all of them and see which ones work best in your field, region, market. Within your promotion activity you also manage social posts and email communication.

Conversion strategy.  Once you’ve got your leads it’s time to convert them into prospects or customers. The method of communication you decide – be it a phone call, email or personal message in social media. Within this stage you should look at the lead nurturing lifecycle and devise a complex of measures to acquire, keep and grow your customers – e.g. outreach programs, loyalty programs, organisation of events, system of upselling, cross-selling etc.

Analytics strategy.  The essential part of every strategy are the metrics and indicators that help to measure and analyse the results of the steps having been taken. Principal performance indicators are CTR, CPL, (Website) Rate of Conversion, Leads to qualified leads, Leads per channel etc. All the necessary info regarding these and other indicators can be found in the Internet, thus we shall not focus on them within this article.

What you need to keep in mind however, that analytics is an important task, which you better not skip. Once you identify the cost of a lead from each channel, try to reduce it to a minimum without loss in quality. Check the reports and regularly manage your advertising budget. After six months, compare the figures, analyse the amount of money spent on acquired leads to the quality of these leads.

business plan of a internet cafe

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Internet Cafe Business Plan Template

Written by Dave Lavinsky

internet cafe business plan

Internet Cafe Business Plan

Over the past 20+ years, we have helped over 500 entrepreneurs and business owners create business plans to start and grow their internet cafe companies.

If you’re unfamiliar with creating an internet cafe business plan, you may think creating one will be a time-consuming and frustrating process. For most entrepreneurs it is, but for you, it won’t be since we’re here to help. We have the experience, resources, and knowledge to help you create a great business plan.

In this article, you will learn some background information on why business planning is important. Then, you will learn how to write an internet cafe business plan step-by-step so you can create your plan today.

Download our Ultimate Business Plan Template here >

What Is a Business Plan?

A business plan provides a snapshot of your internet cafe business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategies for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan

If you’re looking to start an internet cafe business or grow your existing internet cafe company, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your internet cafe business to improve your chances of success. Your internet cafe business plan is a living document that should be updated annually as your company grows and changes.

Sources of Funding for Internet Cafe Businesses

With regards to funding, the main sources of funding for an internet cafe business are personal savings, credit cards, bank loans, and angel investors. When it comes to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to ensure that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business. Personal savings and bank loans are the most common funding paths for internet cafe companies.

Finish Your Business Plan Today!

How to write a business plan for an internet cafe business.

If you want to start an internet cafe business or expand your current one, you need a business plan. The guide below details the necessary information for how to write each essential component of your internet cafe business plan.

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your executive summary is to quickly engage the reader. Explain to them the kind of internet cafe business you are running and the status. For example, are you a startup, do you have an internet cafe business that you would like to grow, or are you operating a chain of internet cafe businesses?

Next, provide an overview of each of the subsequent sections of your plan.

  • Give a brief overview of the internet cafe industry.
  • Discuss the type of internet cafe business you are operating.
  • Detail your direct competitors. Give an overview of your target customers.
  • Provide a snapshot of your marketing strategy. Identify the key members of your team.
  • Offer an overview of your financial plan.

Company Overview

In your company overview, you will detail the type of internet cafe business you are operating.

For example, you might specialize in one of the following types of internet cafe businesses:

  • Internet kiosks : In this type of internet cafe business, small kiosks are built and positioned to be temporary internet cafes, as customers who visit the kiosks search the internet for directions, locations and other information.
  • Cyber cafe: A cyber cafe is similar to an internet cafe, although the usage of the internet may be mixed with gaming and internet searches.
  • Gaming cafe: Popular with teens, a gaming cafe offers computers and gaming accessories connected to very high bandwidth, which allows for specialized gaming.
  • Commercial cafe: These internet cafes exist to serve commercial establishments with a need for high bandwidth and dedicated spaces.

In addition to explaining the type of internet cafe business you will operate, the company overview needs to provide background on the business.

Include answers to questions such as:

  • When and why did you start the business?
  • What milestones have you achieved to date? Milestones could include the number of customers served, the number of commercial contracts on file, or reaching X number of return gamers served, etc.
  • Your legal business Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry or market analysis, you need to provide an overview of the internet cafe industry.

While this may seem unnecessary, it serves multiple purposes.

First, researching the internet cafe industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your marketing strategy, particularly if your analysis identifies market trends.

The third reason is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your internet cafe business plan:

  • How big is the internet cafe industry (in dollars)?
  • Is the market declining or increasing?
  • Who are the key competitors in the market?
  • Who are the key suppliers in the market?
  • What trends are affecting the industry?
  • What is the industry’s growth forecast over the next 5 – 10 years?
  • What is the relevant market size? That is, how big is the potential target market for your internet cafe business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your internet cafe business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: individuals, gamer groups, and corporations.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of internet cafe business you operate. Clearly, individuals would respond to different marketing promotions than corporations, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, including a discussion of the ages, genders, locations, and income levels of the potential customers you seek to serve.

Psychographic profiles explain the wants and needs of your target customers. The more you can recognize and define these needs, the better you will do in attracting and retaining your customers.

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Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other internet cafe businesses.

Indirect competitors are other options that customers have to purchase from that aren’t directly competing with your product or service. This includes private homes with high bandwidth internet services, video game lounges, and gaming casinos. You need to mention direct competition, as well.

For each direct competitor, provide an overview of their business and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as

  • What types of customers do they serve?
  • What type of internet cafe business are they?
  • What is their pricing (premium, low, etc.)?
  • What are they good at?
  • What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

  • Will you provide options for multiple rounds of gaming play?
  • Will you offer internet services that your competition doesn’t?
  • Will you provide snacks and other amenities?
  • Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a internet cafe business plan, your marketing strategy should include the following:

Product : In the product section, you should reiterate the type of internet cafe company that you documented in your company overview. Then, detail the specific products or services you will be offering. For example, will you provide an internet cafe that serves light snacks and meals, along with a gaming lounge area?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your plan, you are presenting the products and/or services you offer and their prices.

Place : Place refers to the site of your internet cafe company. Document where your company is situated and mention how the site will impact your success. For example, is your internet cafe business located in a busy retail district, a neighborhood strip mall, or a standalone building near a college? Discuss how your site might be the ideal location for your customers.

Promotions : The final part of your internet cafe marketing plan is where you will document how you will drive potential customers to your location(s). The following are some promotional methods you might consider:

  • Advertise on radio stations and/or gaming magazines
  • Reach out to websites
  • Distribute flyers to card collector and game stores
  • Engage in email marketing
  • Advertise on social media platforms
  • Improve the SEO (search engine optimization) on your website for targeted keywords

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your internet cafe business, including setting up game play for groups, planning and providing internet sessions, billing customers, etc.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to book your Xth gaming session, or when you hope to reach $X in revenue. It could also be when you expect to expand your internet cafe business to a new city.

Management Team

To demonstrate your internet cafe business’ potential to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally, you and/or your team members have direct experience in managing internet cafe businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act as mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing an internet cafe business or successfully running a card and game store.

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet, and cash flow statements.

Income Statement

An income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenue and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you see 30 internet customers per day, and/or offer group gaming sessions? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets

Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your internet cafe business, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a lender writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement

Your cash flow statement will help determine how much money you need to start or grow your business, and ensure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt.

When creating your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a internet cafe business:

  • Cost of equipment and accessories
  • Payroll or salaries paid to staff
  • Business insurance
  • Other start-up expenses (if you’re a new business) like legal expenses, permits, computer software, internet bandwidth, office supplies

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your multi-year contract for internet services or your location lease.

Writing a business plan for your internet cafe business is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will understand the internet cafe industry, your competition, and your customers. You will develop a marketing strategy and will understand what it takes to launch and grow a successful internet cafe business.

Internet Cafe Business Plan FAQs

What is the easiest way to complete my internet cafe business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily write your internet cafe business plan.

How Do You Start an Internet Cafe Business?

Starting an Internet Cafe business is easy with these 14 steps:

  • Choose the Name for Your Internet Cafe Business
  • Create Your Internet Cafe Business Plan
  • Choose the Legal Structure for Your Internet Cafe Business
  • Secure Startup Funding for Your Internet Cafe Business (If Needed)
  • Secure a Location for Your Business
  • Register Your Internet Cafe Business with the IRS
  • Open a Business Bank Account
  • Get a Business Credit Card
  • Get the Required Business Licenses and Permits
  • Get Business Insurance for Your Internet Cafe Business
  • Buy or Lease the Right Internet Cafe Business Equipment
  • Develop Your Internet Cafe Business Marketing Materials
  • Purchase and Setup the Software Needed to Run Your Internet Cafe Business
  • Open for Business

Where Can I Download a Free Business Plan Template PDF?

Click here to download the pdf version of our basic business plan template.

Our free business plan template pdf allows you to see the key sections to complete in your plan and the key questions that each must answer. The business plan pdf will definitely get you started in the right direction.

We do offer a premium version of our business plan template. Click here to learn more about it. The premium version includes numerous features allowing you to quickly and easily create a professional business plan. Its most touted feature is its financial projections template which allows you to simply enter your estimated sales and growth rates, and it automatically calculates your complete five-year financial projections including income statements, balance sheets, and cash flow statements. Here’s the link to our Ultimate Business Plan Template.

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Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.   Click here to see how Growthink’s business plan services can give you a winning business plan.

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How to Write an Internet Café Business Plan [Sample Template]

Are you about starting an internet cafe ? If YES, here is a complete sample internet cafe business plan template & feasibility report you can use for FREE . Since the advent of the internet, a lot of other big things have happened to information technology. You too can begin to look at ways to tap into the vast opportunity that exists in this industry. One of the hurdles that is readily needed to be scaled when you are looking to start an internet cafe business is research.

To a very large extent, you will need to carry out some extensive research. This is so that you know what is required of you in the venture that you plan to embark on. Yet another thing that you will need to look at is the business plan aspect. Here below is a sample internet café business plan;

A Sample Internet Café Business Plan Template

1. industry overview.

The internet café line of business is one business that irrespective of the change in trends, is still managing to survive especially when the business is well positioned in a location like airports, campus, public facilities or hotels et al. Simply put, an Internet café, which is also known as a cybercafé, is a place which provides Internet access to the public, usually for a fee.

Most internet cafés usually provide snacks and drinks, hence the café in the name. In an internet café, the fee for using a computer that is connected to an internet facility is usually charged as a time-based rate. The internet café or cyber cafe phenomenon in the united states was started in July 1991 by Wayne Gregori in San Francisco when he began SFnet Coffeehouse Network.

Gregori designed, built and installed 25 coin operated computer terminals in coffeehouses throughout the San Francisco Bay Area. The café terminals dialed into a 32 line Bulletin Board System that offered an array of electronic services including FIDOnet mail and, in 1992, Internet mail.

But the first public, commercial American Internet café was conceived and launched by Jeff Anderson in August 1994, at Infomart in Dallas, Texas and was named The High Tech Cafe. After then, three other internet cafés subsequently opened in the East Village neighborhood of New York City: Internet Cafe opened by Arthur Perley, the @ Cafe, and the Heroic Sandwich.

So also in 1996, the Internet café Surf City opened in downtown Anchorage, Alaska. The Internet Café / Cyber Cafe industry is indeed a large industry and there is hardly any airport (international) that you won’t find an internet café that you can either connect your gadget through their Wi-Fi or log on to their computer to surf the net while you wait for your flight.

Though for some players in this industry would prefer to build their call centers in places where they can maximize profits; countries like India, China and The Philippines readily comes to mind

One good thing about starting an internet café business is that, aside from the fact that people will come in to browse the internet and carry out their jobs; you can also generate enough income by engaging in the sale of coffee and snacks.

So all you need to do if you want to maximize your internet café business is to strategically position the business and you will be amazed at the rate people troop to your internet café, not only those that want to browse the internet, but also those who may just want to hang out with friends over a cup of coffee and snacks.

2. Executive Summary

Planet One Cyber Café®, LLC is a one stop, standard and licensed internet café and coffee shop that is fully equipped with the latest technology in the cyber café industry. Our cyber café will be located in the heart of Inglewood, Los Angeles – California, U.S and we are positioned in a location with the right demographic compositions of people who are regular users of public cyber café.

Planet One Cyber Café®, LLC will operate as a standard cyber café where clients are expected to surf the internet at the speed of light, make internet phone calls, conduct teleconference, and scan and send documents online. We also engage in the sale of snacks and coffee, operating a full fledge business center and the sale of data bundle and call cards for various telecommunication providers.

Our business goal is to work towards becoming one of the leading cyber café brands in the whole of Los Angeles and in the nearest future compete with the leaders in the industry not only in the United States but also in the global stage.

We are not ignorant of the fact that building a standard and world class internet café from the scratch requires huge capital base especially for the purchase of world – class and up – to date internet equipment (server, and computers) and software applications et al, which is why we have perfect plans for steady flow of cash.

We can confidently say that we have a robust financial standing and we are ready to take on any challenge that we encounter in the industry. We are well – staffed and well – equipped to run a 24 hours a day and 7 days a week cyber café with a well – planned shift system.

We will ensure that all our employees are selected from a pool of qualified and customer centric people in and around Los Angeles – California and also from any part of the United States. We will make sure that we take all the members of our workforce through the required trainings that will position them to meet the expectation of the company and to compete with other players in the United States and throughout the globe.

At Planet One Cyber Café®, LLC, our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely. We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees and for our clients.

Planet One Cyber Café®, LLC is owned by Garry Boston and his wife Geraldine Boston. Geraldine Boston is a certified cyber café administrator; she has over 15 years of experience in the internet café / cyber cafe industry. Her husband Garry Boston will be the administrative head of the business. He has an MBA from University of California and he has occupied senior managerial roles before joining his wife to start Planet One Cyber Café®, LLC.

3. Our Products and Services

Planet One Cyber Café®, LLC is going to offer varieties of services within the scope of the internet café / cyber café industry in the United States of America. Our intention of starting our internet café in Inglewood – Los Angele is to make profits from the internet café / cyber café industry and we will do all that is permitted by the law in the US to achieve our aim and business goals.

Our business offering are listed below;

  • Providing fast and secured internet browsing services
  • Providing cheap and secured international internet calls
  • Providing fast and secured teleconference services
  • Providing document scanning and photocopy services
  • Sale of soft drinks, coffee and snacks
  • Sale of call cards, and internet bundles from various telecom service providers
  • Providing related internet café advisory and consultancy services

4. Our Mission and Vision Statement

  • Our vision is to become the number one public cyber cafe in the whole of Los Angeles, California within the first five years of starting the business.
  • Our mission is to build a world class and well equipped public cyber café brand that will become the preferred choice for a wide range of client ranging from individual client to corporate organizations in the Los Angeles – California.

Our Business Structure

The success of any business is to a larger extent dependent on the business structure of the organization and the people who occupy the available role. Planet One Cyber Café®, LLC will build a solid business structure that can support the growth of our internet café business. We will ensure that we hire competent hands to help us build the business of our dream.

The fact that we want to become one of the leading cyber café brand in the industry in the whole of the United States of America makes it highly necessary for our organization to deliberately build a well – structured business from the onset.

We will work hard to ensure that we only attract people with the right mindset to help us achieve our business goals and objectives in record time. Below is the business structure that we will build Planet One Cyber Café®, LLC;

  • Chief Executive Officer

Cyber Café Manager / Cyber Café Supervisor

Admin and HR Manager

  • Marketing and Sales Executive
  • Customer Care Officer / Front Desk Officer

5. Job Roles and Responsibilities

Chief Executive Office:

  • Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
  • Responsible for providing direction for the business
  • Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • Responsible for signing checks and documents on behalf of the company
  • Evaluates the success of the organization
  • Responsible for managing the daily running of the cyber café, including sourcing equipment, effective resource planning and implementing cyber café strategies and operations;
  • Carries out needs assessments, performance reviews and cost/benefit analyses;
  • Responsible for setting and meeting performance targets for speed, efficiency, sales and quality;
  • Ensures all relevant communications, records and data are updated and recorded;
  • Advises clients on products and services available;
  • Liaises with supervisors, team leaders, operatives and third parties to gather information and resolve issues;
  • Maintains up-to-date knowledge of industry developments and involvement in networks;
  • Coordinates staff recruitment, including writing vacancy advertisements and liaising with HR staff;
  • Reviews the performance of staff, identifying training needs and planning training sessions;
  • Records statistics, user rates and the performance levels of the cyber café and preparing reports;
  • Handles the most complex customer complaints or enquiries;
  • Responsible for organizing staffing, including shift patterns and the number of staff required to meet demand;
  • Responsible for coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes;
  • Responsible for forecasting and analyzing data against budget figures on a weekly and/or monthly basis.

Information Technologist

  • Manages the organization website and serve room
  • Responsible for continuous update of our online security platform
  • Ensures that our payment platform is secured 24 / 7
  • Responsible for installing and maintenance of “Private Automated Business Exchanges” (PABX), telephones, computer software and hardware for the organization
  • Manages logistics, Web servers and POS (point of sale) systems
  • Responsible for continuous upgrade and maintenance of IT systems
  • Responsible for generating tickets for the cyber café
  • Handles any other technological and IT related duties.
  • Responsible for overseeing the smooth running of HR and administrative tasks for the organization
  • Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
  • Ensures operation of studio equipment by completing preventive maintenance requirements; calling for repairs.
  • Defining job positions for recruitment and managing interviewing process
  • Carries out staff induction for new team members
  • Responsible for training, evaluation and assessment of employees
  • Responsible for arranging travel, meetings and appointments
  • Designs job descriptions with KPI to drive performance management for clients
  • Regularly hold meetings with key stakeholders to review the effectiveness of HR Policies, Procedures and Processes
  • Facilitates and coordinates strategic sessions.
  • Works directly with clients in a non-advising capacity, such as answering questions, scheduling appointments and making sure all training concerns are properly taken care off
  • Oversees the smooth running of the daily office activities.

Marketing and Sales Executive (Business Developer)

  • Identifies, prioritizes, and reaches out to new partners, and business opportunities et al
  • Identifies business opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of music projects.
  • Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients and music artists
  • Develops, executes and evaluates new plans for expanding increase sales
  • Documents all customer contact and information
  • Represents the company in strategic meetings
  • Help to increase sales and growth for the company
  • Responsible for preparing financial reports, budgets, and financial statements for the organization
  • Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
  • Responsible for financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting for one or more properties.
  • Responsible for developing and managing financial systems and policies
  • Responsible for administering payrolls
  • Ensuring compliance with taxation legislation
  • Handles all financial transactions for the company
  • Serves as internal auditor for the company

Client Service Executives / Front Desk Officer

  • Ensures that all contacts with clients (e-mail, walk-In centre, SMS or phone) provides the client with a personalized customer service experience of the highest level
  • Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
  • Manages administrative duties assigned by the manager in an effective and timely manner
  • Consistently stays abreast of any new information on the company’s products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries
  • Distributes mails in the organization
  • Handles any other duties as assigned my the line manager

6. SWOT Analysis

We very much know the importance of knowing the areas we are good at and the areas that we struggle with.  That is the reason why Planet One Cyber Café®, LLC employed the services of a core professional in the area of cyber café consulting and business structuring to assist the organization in building a standard cyber café that can favorably compete with other leading cyber café brands in the United States of America and the world at large.

Part of what the business consultant did was to work with the management of the company in conducting a SWOT analysis for Planet One Cyber Café®, LLC. Here is a summary from the result of the SWOT analysis that was conducted on behalf of Planet One Cyber Café®, LLC;

Our core strength lies in our service offerings, the power of our team and the state of the art cyber café equipment and software applications that we have – fast, secured and reliable internet. We have a team that can go all the way to give our clients value for their money.

We are well positioned in the heart of Inglewood, Los Angeles and we know we will attract loads of clients from the first day we open our cyber café for business.

As a new cyber café in Los Angeles, it might take some time for our organization to break into the market and attract some well – established corporate clients; that is perhaps our major weakness. Another weakness is that we may not have the required cash to pump into the promotion of our business the way we would want to.

  • Opportunities:

The opportunities in the cyber café / internet café industry are massive especially in Los Angeles, and we are ready to take advantage of any opportunity that comes our way.

The truth is that with the advancement of technology and cheaper internet data bundles, it is now easier for organizations to conduct their teleconference from their office and for individuals to purchase internet bundle and browse on their mobile gadgets (smart phones, tablets and pads).

So also, just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing / spending power. Another threat that may likely confront us is the arrival of a new cyber café in same location where our target market exist and who may want to adopt same Business model like us.

7. MARKET ANALYSIS

  • Market Trends

It is known fact that cyber cafés are a natural evolution of the traditional café. As a matter of fact, cafés started as places for information exchange, and have always been used as places to read the paper, send postcards home, play traditional or electronic games, chat to friends, find out local information.

As Internet access is in increasing in demand, many pubs, bars and cafés have terminals, so the distinction between the cyber café and the traditional café is eroded. For instance, in some, countries in Europe, the number of pure cyber cafés is decreasing since more and more normal cafés offer the same services.

However, there are European countries where the total number of publicly accessible terminals is also decreasing. Germany is one good example of such countries where publicly accessible terminal is on the decrease. The reason for this trend is a combination of complicated regulation, relatively high Internet penetration rates, the widespread use of notebooks and PDAs and the relatively high number of wireless internet hotspots.

Lastly, while most cyber cafés are privately own businesses, many have been set up to Help Bridge the ‘digital divide’, providing computer access and training to those without home access. For example, the uk government has supported the setting up of 6000 telecentres.

8. Our Target Market

One of the things that make businesses breakeven is the number of clients that command per time. This is one of the reasons why we will leave no stone unturned in seeing that we get the right words out there to people about what we are doing.

The target market for the cyber café / internet industry is all encompassing because of their service offerings. In view of that, we have created strategies that will enable us reach out to various corporate organizations and individual who we know will need our services.

We have conducted our market research and survey and we will ensure that our cyber café attracts the kind of clients we would love to work with. Below is a list of the people and organizations that we have specifically market our services to;

  • Corporate organizations (basically for teleconference and similar web meetings)
  • All adults in the locations where our internet café is located
  • Students who would need internet facility to fill forms online and to make photocopies and scan documents
  • Job applicants who would need to fill online applications and to forward their CVs and documents
  • All coffee lovers in Inglewood – Los Angeles, California
  • All online gamers in Inglewood – Los Angeles, California
  • People with smart phones, tabs and pads who would want to purchase internet bundles and call cards.

Our Competitive Advantage

We are mindful of the fact that there will always be stiff competition in the cyber café / internet café industry in the United States of America; hence we have been able to hire some of the best business developer to handle our sales and marketing.

Planet One Cyber Café®, LLC might be a new entrant into the cyber café / internet café industry in the United States of America, but we are coming into the industry with core professionals and of course a standard world – class cyber café with the latest equipment and software applications  in the industry. We are well – positioned in Inglewood Los Angeles – California.

Our complimentary services – fully functional business center and coffee and snacks bar will enable us attract loads of customers per time in our cyber café.

Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category ( startups cyber café businesses ) in the industry meaning that they will be more than willing to build the business with us and help deliver our set goals and achieve all our aims and objectives.

9. SALES AND MARKETING STRATEGY

  • Sources of Income

It is the duty of anyone going into business to identify how he/she intends to generate startup funds. It is for this reason that  Planet One Cyber Café®, LLC is established with the aim of maximizing profits in the internet café / cyber café industry and we are going to go all the way to ensure that we do all it takes to attract our target market.

Planet One Cyber Café®, LLC will generate income by offering the following services;

10. Sales Forecast

One thing is certain when it comes to cyber café services; it is always cheaper and reliable for small businesses and start – ups to carry out teleconference or web meetings. This goes to show that any cyber café that is well – equipped and well positioned will always attract corporate clients and that will sure translate to increase in revenue generation for the business.

We are well positioned to take on the available market in Inglewood – Los Angeles, California and beyond and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow the business and our clientele base beyond Inglewood to the whole of Los Angeles – California.

We have been able to critically examine the cyber café market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to startups in Los Angeles – CA.

Below is the sales projection for Planet One Cyber Café®, LLC, it is based on the location of our business and other factors as it relates to cyber café start – ups in the United States;

  • First Fiscal Year-: $75,000
  • Second Fiscal Year-: $150,000
  • Third Fiscal Year-: $350,000

N.B: This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same internet café services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

  • Marketing Strategy and Sales Strategy

We will work really hard to see that we attract the type of sales and leads that will make us break even at all times. Cyber café business is not a business that you have to go out there to retail products which is why we must do all we can to maximize any opportunity that comes our way to attract people to patronize of cyber café and coffee bar.

Our sales and marketing team will be recruited based on their vast experience in the cyber café / internet café industry and they will be trained on a regular basis so as to be well equipped to meet their targets and the overall goal of the organization.

We will also ensure that our excellent service delivery (fast, reliable and secured internet access) speaks for us in the market place; we want to build a standard and well equipped cyber café that will leverage on word of mouth advertisement from satisfied clients.

Our business goal is to build our cyber café business to become the number one choice in the whole of Los Angeles – California which is why we have mapped out strategy that will help us take advantage of the available market and grow to become a major force to reckon with not only in the Inglewood, Los Angeles, but throughout California as well.

Planet One Cyber Café®, LLC is set to make use of the following marketing and sales strategies to attract clients;

  • Introduce our cyber café by sending introductory letters alongside our brochure to, residence, organizations and key stake holders in Los Angeles and other parts of the U.S.
  • Advertise our business in relevant magazines, newspapers, TV stations, and radio station.
  • List our business on yellow pages ads (local directories)
  • Attend relevant international and local internet café relevant expos, seminars, and fairs et al
  • Create different packages for different category of clients in order to work with their budgets and still deliver top notch services (for teleconference and web meetings)
  • Leverage on the internet to promote our business
  • Engage in direct marketing approach
  • Encourage word of mouth marketing from our loyal and satisfied clients

11. Publicity and Advertising Strategy

We have been able to work with brand and publicity specialist to help us map out publicity and advertising strategies that will help us walk our way into the heart of our target market. We are set to take the cyber café / internet café industry by storm which is why we have made provisions for effective publicity and advertisement of our cyber café.

Below are the platforms we intend to leverage on to promote and advertise Planet One Cyber Café®, LLC;

  • Place adverts on both print and electronic media platforms
  • Sponsor relevant TV shows and radio programs
  • Maximize our official website to promote our business
  • Leverage on the internet and social media platforms like; YouTube, Instagram, Facebook ,Twitter, LinkedIn, Snapchat,  Badoo, Google+  and other platforms (music online forums) to promote our business.
  • Offer Pro Bono services to Non – profits Organizations as part of our community social responsibility
  • Ensure that our we position our banners and billboards in strategic positions all around Los Angeles – CA
  • Distribute our fliers and handbills in target areas
  • Contact corporate organizations, schools, Non – Profits Organizations and start – ups by calling them up and informing them of Planet One Cyber Café®, LLC and the services we offer
  • Advertise our cyber café business in our official website and employ strategies that will help us pull traffic to the site
  • Brand all our official cars / buses and ensure that all our staff members and management staff wears our branded shirt or cap at regular intervals.

12. Our Pricing Strategy

We do not want to overprice ours services, and that is why we will go around and sample the price system of other businesses like our internet cafe business. The nature of internet café services makes it easier for operators in this industry to charge her clients fees based on the number of hours / time spent; usually this fee is charged based on the discretion of the cyber café.

At Planet One Cyber Café®, LLC we will keep our fees below the average market rate for all of our clients by keeping our overhead low and by collecting payment in advance. In addition, we will also offer special discounted rates to start – ups, nonprofits, cooperatives, and small social enterprises who engage our services to help them organize teleconference or web meetings / webcast et.

  • Payment Options

At Planet One Cyber Café®, LLC, our payment policy will be all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that we will make available to our clients;

  • Payment by via bank transfer
  • Payment via online bank transfer
  • Payment via check
  • Payment via bank draft
  • Payment with cash

In view of the above, we have chosen banking platforms that will help us achieve our plans with little or no itches.

13. Startup Expenditure (Budget)

In setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business.

The tools and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked. As for the detailed cost analysis for starting a cyber café business; it might differ in other countries due to the value of their money.

The bulk of the money that is expected to be spent when setting up a cyber café is in the purchase of equipment and of course leasing / renting a standard facility. However, this is what it would cost us to start Cosmos Call Center Agency, LLC in the United of America;

  • The Total Fee for incorporating the Business in Los Angeles, California – $750.
  • The budget for Liability insurance, permits and license – $2,500
  • The Amount needed to acquire a suitable Office facility with enough space for standard cyber café in a business district 6 months (Re – Construction of the facility inclusive) – $120,000.
  • The Cost for equipping the cyber café (telephone boxes, headsets, server room, computers, software applications, “Private Automated Business Exchanges” (PABX),printers, fax machines, furniture, telephones, filing cabins, safety gadgets and electronics et al) – $70,000
  • The Cost of Launching our official Website – $600
  • Budget for paying  at least 3 employees for 3 months and utility bills – $80,000
  • Additional Expenditure (Business cards, Signage, Adverts and Promotions et al) – $2,500
  • Miscellaneous – $1,000

Going by the report from the research and feasibility studies conducted, we will need about $350,000 to set up a medium scale but standard call center in the United States of America.

Generating Funding / Startup Planet One Cyber Café®, LLC

Planet One Cyber Café®, LLC is going to start as a family business that will be solely owned and managed by Garry Boston and his wife Geraldine Boston. Both of them will be the financial of the business, but may likely welcome other partners later, which is why they have decided to restrict the sourcing of his start – up capital to 3 major sources.

These are the areas we intend generating our start – up capital;

  • Generate part of the start – up capital from personal savings
  • Source for soft loans from family members and friends
  • Apply for loan from my Bank

N.B: We have been able to generate about $100,000 (Personal savings $80,000 and soft loan from family members $20,000) and we are at the final stages of obtaining a loan facility of $250,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Planet One Cyber Café®, LLC is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running. We know that one of the ways of gaining approval and winning customers over is to equip our cyber café facility with state of the equipment, technology and software applications.

Planet One Cyber Café®, LLC will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

  • Business Name Availability Check:>Completed
  • Business Incorporation: Completed
  • Renting of Office cum Call Facility: Completed
  • Setting Up Of The Cyber Café Facility: In Progress
  • Intellectual Property Protection and Trademark: Completed
  • Opening of Corporate Bank Accounts various banks in the United States: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Application for business license and permit: Completed
  • Purchase of All form of Insurance for the Business: Completed
  • Conducting Feasibility Studies: Completed
  • Generating part of the start – up capital from the founder: Completed
  • Applications for Loan from our Bankers: In Progress
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents: In Progress
  • Design of The Company’s Logo: Completed
  • Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
  • Recruitment of employees: In Progress
  • Purchase of the Needed call center equipment, software applications, furniture, office equipment, electronic appliances and facility facelift: In progress
  • Creating Official Website for the Company: In Progress
  • Creating Awareness for the business (Business PR): In Progress
  • Health and Safety and Fire Safety Arrangement: In Progress
  • Establishing business relationship with key players in the industry: In Progress

More on Technology

How to write the business plan for an internet cafe

business plan for an internet cafe

Are you looking to start an internet cafe? Or maybe you already have one and want to grow, raise financing or improve your profitability. Either way, a well-written business plan is crucial to your business' success!

This in-depth guide will detail why writing a business plan for an internet cafe is important, what information you need, what it should contain and look like, as well as the tools available to help you write your plan.

By the end of this guide, you will be ready to create a comprehensive and professional business plan for your internet cafe. Let’s get started!

On the menu:

Why write a business plan for an internet cafe?

Information needed to create a business plan for an internet cafe, how do i build a financial forecast for an internet cafe, the written part of an internet cafe business plan, what tool should i use to write my internet cafe business plan.

There are several reasons to write an internet cafe business plan. Below, we cover some of the most important ones!

To set objectives and a clear roadmap

Creating a business plan for an internet cafe is a great way to improve your chances of success as an entrepreneur.

Not only will it help you set objectives for the next 3 to 5 years, but it also forces you to take a step back and research all aspects of your proposed business thoroughly.

In essence, it helps startups realise whether or not their business idea is viable and existing internet cafes can evaluate their growth prospects based on the current economic climate, thereby giving a clear roadmap.

To compare financial forecasts and performance

Having a business plan with an up to date financial forecast allows you to regularly compare your actual performance against what was planned to recalibrate your internet cafe's financial forecasts accordingly.

This gives you visibility on your future cash flows and ensures your business remains agile and able to respond quickly when market conditions change or unexpected events arise.

To raise financing from investors and banks

Whether you are a startup or an existing business, writing an internet cafe business plan is a necessary step when looking for financing from a bank. The bank will use the plan to make sure that you can repay your loan.

A well-crafted business plan also helps equity investors and business angels understand what type of return on investment (ROI) they can expect if they invest in your internet cafe.

Having an understanding of why it is important to write a business plan for an internet cafe is the first step in creating one. Now, let's look at what information is needed to create a successful one.

Create your internet cafe business plan online!

Think your internet cafe business could be profitable? Find out how with a business plan!

internet cafe business plan online

Writing an internet cafe business plan requires research so that you can project sales, investments and cost accurately in your financial forecast.

In this section, we cover three key pieces of information you should gather before drafting your plan!

Carrying out market research for an internet cafe

Conducting market research is essential for any business venture, and this is especially true when writing a business plan for an internet cafe.

Market research allows you to accurately forecast your potential revenues and gain insights into the needs of target customers.

It also helps to identify key competitors in the area, enabling you to develop strategies that will give your business an edge over existing cafes.

In addition, it provides valuable information about trends in consumer demand and helps businesses understand what products or services they should focus on offering.

Furthermore, market research can help you determine the best location for your cafe and ensure that you are able to reach out to as many potential customers as possible.

Developing the marketing plan for an internet cafe

When developing a marketing plan for an internet cafe, it is important to include a precise budget for marketing activties in your financial forecast.

This budget should be detailed and address both customer service initiatives aimed at retaining existing customers, and promotional activities aimed at acquiring new ones.

The staffing and equipment needs of an internet cafe

It is also important to consider the recruitments and investments required before you start writing your internet cafe business plan, as this will also be needed when creating your financial forecast.

You will need to identify all the investments required such as the computers and software licences, your point of sales system, etc.

Additionally, thinking about recruitment plan will ensure you have the right staff members to run the business and a clear idea of the costs involved (salary, cost of recruitment and training, etc.).

Once you have gathered all the information needed to create a business plan for an internet cafe, it is time to move on to creating a detailed financial forecast. Let's see what this involves.

An internet cafe financial forecast includes four key components:

  • The profit and loss statement, which shows how much money you made or lost
  • The balance sheet, which shows what you own and owe
  • The cash flow statement, which shows money coming in and out of your business
  • The sources and uses table, which explains where your money is coming from

Let's have a look at these in more detail.

The projected P&L statement

The projected P&L statement shows the expected profitability of your internet cafe for the next 3 or 5 years.

This also helps investors decide whether it is worth investing in your business or not. They can calculate ratios based on this data.

example of projected profit and loss statement in an internet cafe business plan

The projected balance sheet of your internet cafe 

An internet cafe balance sheet shows what the cafe has (assets) and what it owes (liabilities) and how much value has been created for the owners and shareholders (equity).

This is important because lenders, investors, and especially business owners such as yourself can use this information to see if the cafe is adequately capitalised.

Your balance sheet will reveal how much short term and long term debt you cafe has and how much cash is available to honour them.

example of projected balance sheet in an internet cafe business plan

The projected cash flow statement

The cash flow statement for an internet cafe shows how much money is coming in and going out of the business.

It is useful to have one because it helps you know how much money your cafe will make over time and if any changes need to be made to keep the business afloat.

This statement also helps you plan by showing you what outgoings will come up in the future, so you can budget accordingly. This saves you from having to panic and arrange expensive overdrafts or loans at the last minute.

example of projected cash flow statement in an internet cafe business plan

The initial financing plan

The initial financing plan also called the sources and uses table, is an important form of planning when starting an internet cafe.

It helps you figure out how much money you need to start the cafe by listing initial expenses (uses) and where that funding will arise from (sources).

Initial expenses for an internet cafe could include assets such as computers, desks and tables.

example of sources and uses of funds in an internet cafe business plan

Now that we have reviewed the financial forecast for your internet cafe business plan, let's move on to discuss the written part of your plan, which is equally important as it provides the context needed to understand your numbers.

The written part of an internet cafe business plan usually consists of 7 comprehensive sections.

From crafting an executive summary to presenting your financials, let's have a look at each of the key sections that compose a business plan.

1. The executive summary

When writing the executive summary section it is important to provide an overview of the business, the market, and key financials.

Start with a brief introduction of the business, its name and location, how long it has been in operation, and what makes your business unique. Mention any services or products you plan to offer that separate you from the competition (for example you might offer coffee and pastries on top of the basic internet access).

Outline the size of the market for internet cafes in your local area, any current trends, and potential growth opportunities. Analyze how your business can take advantage of those opportunities to increase sales and profits.

You should also include a summary of your key financial figures such as anticipated revenues, projected profits, funding needs, and cash flows. Explain why these financial factors make financing your business a sound decision for banks or investors.

Finally, you should state the amount of funding that your business requires.

2. The presentation of the company

Outline the legal structure used for your internet cafe (limited liability company, sole trader or partnership for example). Also, mention what percentage of the business each partner owns.

Location is another important factor to consider when creating an internet cafe plan. Make sure to include information about potential customers in the area, local accessibility, and how many people will be served by the cafe.

Additionally, it is beneficial to list any potential restrictions or regulations that may impact the operation of the cafe.

Similarly, you should also include information about the management team in your presentation. Provide a brief overview of each member's responsibilities and qualifications, as well as why they are uniquely qualified to lead the company and how they met.

3. The products and services section

The products and services section of an internet cafe business plan is one of the most important components for any potential investor or lender.

This section should provide a detailed overview of the specific types of goods and services that will be offered at your internet cafe.

A clear description can help convince investors that your business has what it takes to succeed in this competitive industry.

In addition, this section should explain how these products and services will meet the needs of customers in your area.

For example, if you are planning to offer a variety of speciality coffee then you should include information about why these drinks are unique compared to other internet cafes or businesses.

If you plan on providing food items such as sandwiches or pastries, then you must detail how they will be prepared and served to give customers an enjoyable experience as this might be difficult to do in front of multiple computer screens.

internet cafe business plan products and services: customers browsing the web on their computers

4. The market analysis

Knowing the size and demographic of the potential customer base, who your competitors are and what advantages you might have over them, what legal considerations must be taken into account, and so on will all be key elements in ensuring that an internet cafe business is a success.

Also, be sure to outline any special features or amenities that may set your cafe apart from others in the area. This could include nearby parking spaces and excellent transport links.

This data should be presented clearly and concisely to give readers the confidence that they need to proceed with any potential investment. Using charts and graphs will improve the quality of this section.

5. The strategy section

When writing the strategy section of your internet cafe business plan, you should explain your competitive edge, pricing strategy, marketing plan, milestones and risks and mitigants.

It is important to provide the reader of the business plan with clear insight into how your cafe will be able to gain an advantage over competitors in terms of service quality or price point.

Additionally, a well-defined pricing structure must be outlined so that potential investors understand where profits will come from as well as any discounts or promotions that may be offered.

For example, you could offer a free coffee to anyone using your internet cafe for two hours or more.

Furthermore, it is essential for success to develop a comprehensive marketing plan which outlines how customers will become aware of the internet cafe (flyers, search engines, email marketing, etc.).

Including specific milestones can help demonstrate the progress made so far and the goals you set for the coming years.

The strategy section should also address any foreseeable risks to the success of the business, as well as strategies for mitigating those risks.

6. The operations section

The operations section of an internet cafe business plan should include detailed information about your staffing team, their roles and responsibilities, and a recruitment plan.

It is important to include the roles that will be fulfilled by each staff member, as well as what qualifications they should possess to be suitable for the role. The recruitment plan should include details of how the staff will be sourced and trained.

The opening hours of the internet cafe should also be included in the business plan. Ensure that there are enough operational hours to cover customer demand, whilst making sure that the cafe remains profitable.

The business plan should also include details about any key assets or intellectual property that the cafe needs to operate. This might include hardware such as computers, printers and routers, software licensing agreements, and any other digital or physical property that the internet cafe needs to function.

Finally, it is important to include details about the suppliers that your business plans to work with. It should cover who they are, what services or products they provide, and the cost of their goods or services.

7. The presentation of the financial plan

This is where you will present the financial forecast that we talked about earlier in this guide.

Now that you have a good understanding of the content required for an internet cafe business plan, let's look at some of the tools available to help create it.

These tools can make the process easier and more efficient, allowing time to focus on other aspects of your business.

You have three main solutions to write an internet cafe business plan:

Create your internet cafe plan using Word or Excel

Hire a consultant to write your internet cafe business plan, use an online business plan software for your internet cafe plan.

Using Excel and Word to create an internet cafe business plan can be a potential solution.

The main benefit of using Excel and Word to create a business plan is that it is cost-effective because both applications are widely available.

However, it can be hard for a business owner to create an accurate financial forecast without making mistakes unless they have extensive accounting and financial modelling experience. This could lead to potential investors not believing the figures of the financial forecast.

Furthermore, it can be a very long and tedious process to create a financial forecast in Excel and hard to keep the forecast up to date. Word also presents its challenges, as the document must be formatted manually once written.

Outsourcing the internet cafe business plan to a consultant or accountant can be an attractive option for entrepreneurs who lack the time and expertise to craft their plans.

Consultants are accustomed to writing business plans and have the experience needed to create financial forecasts without errors.

Furthermore, they may be able to provide advice on how best to structure the business plan to appeal to investors and banks.

On the other hand, outsourcing a business plan is expensive (budget at least £1,500 or $2,000), especially if changes are needed during the process.

Additionally, most consultants aren't experts in internet cafe business planning and this can lead to issues with the actual content of the business plan.

Another alternative is to use online business plan software. There are several advantages to doing so.

  • You are guided through the writing process by detailed instructions and examples for each part of the plan 
  • You can be inspired by already-written business plan templates and examples
  • You can easily make your financial forecast by letting the software take care of the financial calculations for you
  • You get a professional document, formatted and ready to be sent to your bank or investors
  • You can easily compare your forecast against your accounting data to make sure you are on track to deliver your plan, or make adjustments if needed

If you're interested in using this type of solution, you can try our software for free bysigning up here .

We hope that this article has helped you to better understand how to write the business plan for your internet cafe. Do not hesitate to contact us if you still have questions!

Also on The Business Plan Shop

  • The key steps to start a cat cafe
  • 5 ways to optimize the profitability of a coffee shop
  • How to carry out market research for a coffee shop

Know someone in the internet cafe industry? Share this article with them!

Guillaume Le Brouster

Founder & CEO at The Business Plan Shop Ltd

Guillaume Le Brouster is a seasoned entrepreneur and financier.

Guillaume has been an entrepreneur for more than a decade and has first-hand experience of starting, running, and growing a successful business.

Prior to being a business owner, Guillaume worked in investment banking and private equity, where he spent most of his time creating complex financial forecasts, writing business plans, and analysing financial statements to make financing and investment decisions.

Guillaume holds a Master's Degree in Finance from ESCP Business School and a Bachelor of Science in Business & Management from Paris Dauphine University.

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Internet Cafe

Back to All Business Ideas

How to Start an Internet Cafe

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on September 8, 2023 Updated on February 14, 2024

How to Start an Internet Cafe

Investment range

$13,300 - $28,300

Revenue potential

$187,200 - $374,400 p.a.

Time to build

0 – 3 months

Profit potential

$37,440 - $74,880 p.a.

Industry trend

It’s hard to believe, but internet cafes are still a thing. They’re more common internationally, but they still exist in the U.S. They are usually in lower income neighborhoods where people are less likely to have computers and internet access.

In a nutshell, internet cafes provide computers with internet access, and in today’s world, they usually also offer snacks and beverages. That means that starting an internet café can bring in multiple streams of revenue. 

If you like the idea of providing internet access to people who don’t otherwise have it, starting an internet café might be for you.

But first, you need some business savvy. Luckily, this step-by-step guide is full of all the business insights you need to start a successful internet café.

Looking to register your business? A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple.

Form your business immediately using ZenBusiness LLC formation service or hire one of the Best LLC Services .

Step 1: Decide if the Business Is Right for You

Pros and cons.

  • Help people gain internet access
  • Multiple revenue streams
  • Simple business model
  • Demand is fairly low
  • Investment required

How much does it cost to start an internet cafe business?

Startup costs for an internet café range from $13,000 to $28,000. Costs include the space rental and computers.

You’ll need a handful of items to successfully launch your internet cafe business, including: 

  • High speed internet connection

How much can you earn from an internet cafe business?

You can typically charge about $10 per hour for access to a computer and internet connection, plus you can also bring in revenue from selling snacks and beverages. These calculations will assume that the average customer will spend about $20 per hour. Your profit margin should be about 20%. 

In your first year or two, you might have 30 customers a day six days a week, bringing in $187,200 in revenue. This would mean $37,440 in profit, assuming that 20% margin. 

As you gain traction, you might double your numbers and have 60 customers a day. With annual revenue of $374,400, you’d make a tidy profit of $74,880.

Internet Cafe earning forecast

What barriers to entry are there?

The only barrier to entry for an internet café is funding the startup costs.

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Step 2: hone your idea.

Now that you know what’s involved in starting an internet cafe, it’s a good idea to hone your concept in preparation to enter a competitive market. 

Market research could give you the upper hand even if you’ve got the perfect product. Conducting robust market research is crucial, as it will help you better understand your customers, your competitors, and the broader business landscape.

Analyze your competitors 

Research internet cafes in your area to examine their products and services, price points, and customer reviews.

  • Make a list of businesses that offer similar products or services. 
  • Review your competitors’ products – their features, pricing, and quality – and marketing strategies.
  • Check out their online reviews and ratings on Google, Yelp, and Facebook to get an idea of what their customers like and dislike.
  • Identify your competitors’ strengths and weaknesses. 

This should identify areas where you can strengthen your business and gain a competitive edge to make better business decisions.

Why? Identify an opportunity

You’re looking for a market gap to fill. For instance, maybe the local market is missing an internet café that offers fresh baked snacks. 

business plan of a internet cafe

You might consider targeting a niche, such as an internet café that’s also a coffee shop.

This could jumpstart your word-of-mouth marketing and attract clients right away. 

What? Determine your products and services

In addition to computer and internet access, you should offer food and beverages. Get creative with what you offer to attract more customers.

How much should you charge for internet café access?

Your prices should be based on market prices in your area, but also on your operating costs.. 

Once you know your costs, use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Your target market is going to be lower income people who are unlikely to be on social media. You’ll need to rely on more traditional marketing methods to reach them.

Where? Choose an internet caffe location

You’ll need to rent out a space for your internet cafe. You can find commercial space to rent in your area on sites such as Craigslist , Crexi , and Instant Offices .

When choosing a commercial space for your internet cafe, you may want to follow these suggestions:

  • High Foot Traffic: Opt for locations with lots of pedestrian activity, as this increases visibility and potential patronage.
  • Near Educational Institutions: Proximity to schools, colleges, or universities can ensure a steady flow of students needing internet services.
  • Proximity to Complementary Businesses: Being near restaurants, bookstores, or other entertainment venues can lead to mutual customer referrals.
  • Size and Layout: Ensure the space is large enough for all your equipment, seating, and other amenities while maintaining a comfortable environment.
  • Infrastructure: Check for stable electricity, good internet connectivity, and adequate ventilation in the location.
  • Ease of Delivery: If you’re considering offering food or drinks, ensure suppliers can easily access and deliver to your location.
  • Cultural and Social Alignment: Ensure the café’s theme and offerings align with the values and preferences of the local community.

Internet Cafe business idea rating

Step 3: Brainstorm an Internet Cafe Name

Your business name is your business identity, so choose one that encapsulates your objectives, services, and mission in just a few words. You probably want a name that’s short and easy to remember, since much of your business, and your initial business in particular, will come from word-of-mouth referrals.

Here are some ideas for brainstorming your business name:

  • Short, unique, and catchy names tend to stand out
  • Names that are easy to say and spell tend to do better 
  • Name should be relevant to your product or service offerings
  • Ask around — family, friends, colleagues, social media — for suggestions
  • Including keywords, such as “internet cafe” or “cybercafe”, boosts SEO
  • Name should allow for expansion, for ex: “Connect Sphere Café” or “Net Nest” over “Code Brew Café” or “Gamer Grid Hub”
  • Avoid location-based names that might hinder future expansion
  • Use online tools like the Step by Step Business Name Generator . Just type in a few keywords and hit “generate” and you’ll have dozens of suggestions at your fingertips.

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Find a Domain

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Finally, make your choice among the names that pass this screening and go ahead and reserve your business name with your state, start the trademark registration process, and complete your domain registration and social media account creation. 

Your business name is one of the key differentiators that sets your business apart. Once you pick a name, reserve it and start with the branding, it’s hard to switch to a new name. So be sure to carefully consider your choice before moving forward. 

Step 4: Create an Internet Cafe Business Plan

Every business needs a plan. This will function as a guidebook to take your startup through the launch process and maintain focus on your key goals. A business plan also enables potential partners and investors to better understand your company and its vision:

  • Executive Summary: Provide a brief summary of your internet cafe business plan, highlighting your business concept and key financial projections.
  • Business Overview: Describe your internet cafe, including its location, size, and the range of services you’ll offer, such as internet access, computer rentals, and refreshments.
  • Product and Services: Detail the specific services and amenities your internet cafe will provide, including types of computers, internet speed, and any additional services like printing or scanning.
  • Market Analysis: Analyze the local market for internet cafes, considering factors like demand for internet services, customer demographics, and potential growth opportunities.
  • Competitive Analysis: Identify competitors in the area and explain how your internet cafe will differentiate itself, whether through pricing, quality of service, or unique offerings.
  • Sales and Marketing: Outline your marketing strategies, including online and offline advertising, promotions, and partnerships to attract customers.
  • Management Team: Introduce yourself and any key team members involved in running the internet cafe, emphasizing relevant experience in the technology or hospitality industry.
  • Operations Plan: Detail the day-to-day operations of your internet cafe, covering aspects like staff management, equipment maintenance, and customer support.
  • Financial Plan: Present financial projections, including startup costs, revenue forecasts based on expected usage, and profitability estimates.
  • Appendix: Include any supplementary materials, such as floor plans, equipment specifications, and marketing materials, to support your business plan.

what to include in a business plan

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Registering your business is an absolutely crucial step — it’s the prerequisite to paying taxes, raising capital, opening a bank account, and other guideposts on the road to getting a business up and running.

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you are planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to internet cafes. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state. 

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your internet cafe will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

  • Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
  • General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
  • Limited Liability Company ( LLC ) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.  Here’s how to form an LLC .
  • C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.  Read how to start a corporation here .
  • S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC , which just need to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

types of business structures

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your  articles of organization , and answer any questions you might have. 

Form Your LLC

Choose Your State

We recommend ZenBusiness as the Best LLC Service for 2023

business plan of a internet cafe

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number , or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

business plan of a internet cafe

The IRS website also offers a tax-payers checklist , and taxes can be filed online.

It is important to consult an accountant or other professional to help you with your taxes to ensure you are completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

  • Bank loans: This is the most common method but getting approved requires a rock-solid business plan and strong credit history.
  • SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan .
  • Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
  • Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
  • Crowdfunding: Websites like  Kickstarter  and  Indiegogo  offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like  Fundable  and  WeFunder  enable multiple investors to fund your business.
  • Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best option, other than friends and family, for funding an internet cafe business. You might also try crowdfunding if you have an innovative concept.  

types of business financing

Step 8: Apply for Business Licenses and Permits

Starting an internet cafe business requires obtaining a number of licenses and permits from local, state, and federal governments.

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration ( OSHA ), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package . They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

This is not a step to be taken lightly, as failing to comply with legal requirements can result in hefty penalties.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account .

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your internet café business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

  • General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
  • Business Property: Provides coverage for your equipment and supplies.
  • Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
  • Worker’s compensation: Provides compensation to employees injured on the job.
  • Property: Covers your physical space, whether it is a cart, storefront, or office.
  • Commercial auto: Protection for your company-owned vehicle.
  • Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
  • Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of the above insurance types.

types of business insurance

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks.  

  • Popular web-based accounting programs for smaller businesses include Quickbooks , Freshbooks , and Xero . 
  • If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial.

Create a website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism. You can create your own website using services like WordPress, Wix, or Squarespace . This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

Your customers are unlikely to find your website, however, unless you follow Search Engine Optimization (SEO) practices. SEO will help your website appear closer to the top in relevant search results, a crucial element for increasing sales. 

Make sure that you optimize calls to action on your website. Experiment with text, color, size, and position of calls to action such as “Book Now”. This can sharply increase purchases. 

Here are some powerful marketing strategies for your future business:

  • Membership Programs: Implement loyalty programs or membership cards offering discounts, free hours, or other perks to encourage repeat business and build customer loyalty.
  • Social Media Engagement: Leverage social media platforms to engage with your local community, share promotions, and create a digital presence that resonates with your target audience.
  • Partnerships with Local Businesses: Establish partnerships with nearby businesses, such as schools, libraries, or offices, to offer exclusive discounts or joint promotions, expanding your reach through cross-promotion.
  • Theme Nights and Events: Host themed nights or events, like gaming tournaments or study sessions, to create a sense of community and attract diverse customer segments.
  • Student Discounts: Offer special discounts for students to attract the student demographic, a key market for Internet cafes, by partnering with educational institutions or advertising in student-centric areas.
  • Referral Programs: Create a referral program where existing customers receive incentives for bringing in new patrons, encouraging word-of-mouth marketing and expanding your customer base.
  • Flexible Pricing Packages: Introduce flexible pricing packages, such as hourly rates, day passes, or monthly subscriptions, to cater to different customer needs and budgets.
  • In-House Promotions: Display in-house promotions prominently within the cafe, showcasing discounts, bundle deals, or limited-time offers to stimulate impulse purchases.
  • Community Involvement: Engage in community events or sponsor local activities to foster a positive image and strengthen your ties with the neighborhood.
  • User Reviews and Testimonials: Encourage satisfied customers to leave positive reviews on online platforms, showcasing the positive experiences others have had at your Internet cafe.

Focus on USPs

Unique selling propositions, or USPs, are the characteristics of a product or service that sets it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your internet cafe meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your internet cafe business could be: 

  • Experience high-speed browsing in a modern and comfortable atmosphere.
  • Connect, collaborate, and create in our state-of-the-art internet cafe.
  • Unleash your productivity with premium Wi-Fi and cutting-edge technology.

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running an internet cafe business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in internet cafes for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in internet cafes. You’ll probably generate new customers or find companies with which you could establish a partnership. 

Step 12: Build Your Team

If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for an internet café business include:

  • Café attendants – Greet customers, take payments
  • General manager – scheduling, accounting

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed , Glassdoor , or ZipRecruiter . Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run an Internet Cafe – Start Making Money!

Internet cafés provide a valuable service in communities in need. You’re unlikely to become a millionaire by starting an internet café, but the rewards of helping people can be much more satisfying. Giving people access to the internet can help them gain access to information and to find jobs.

Now that you know what’s involved, you’re ready to be on your way to internet café success!

  • Internet Cafe Business FAQs

The profitability of an internet café depends on various factors such as location, pricing, services offered, competition, and customer demand. While the demand for internet cafes has decreased with the widespread availability of affordable home internet connections and mobile devices, there are opportunities for profitability by offering unique experiences, services, or catering to specific customer needs.

During a typical day at an internet café:

  • Customers use computers to browse the internet, check emails, social media, or work on projects.
  • Some cafes offer gaming stations for multiplayer online games.
  • Customers may use the café as a meeting place or workspace.
  • Printing, scanning, and photocopying services may be offered.
  • Cafes that serve beverages and snacks can also provide a social setting for patrons.

The growth potential is somewhat limited due to the availability of home internet and mobile devices. However, focusing on specialized services like gaming, offering high-speed internet for professionals, or creating a comfortable work environment can attract customers.

An internet café is a service-based business that provides customers with access to the internet and computer services. It often falls within the broader category of hospitality or technology-related businesses.

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  • Decide if the Business Is Right for You
  • Hone Your Idea
  • Brainstorm an Internet Cafe Name
  • Create an Internet Cafe Business Plan
  • Register Your Business
  • Register for Taxes
  • Fund your Business
  • Apply for Business Licenses and Permits
  • Open a Business Bank Account
  • Get Business Insurance
  • Prepare to Launch
  • Build Your Team
  • Run an Internet Cafe - Start Making Money!

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business plan of a internet cafe

INTERNET CAFE BUSINESS PLAN: Best 2023 Practices With Template (Updated)

  • by Kenechukwu Muoghalu
  • August 13, 2023
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  • 9 minute read

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Table of Contents Hide

What is an internet cafe business plan, the importance of having an internet cafe business plan, #1. executive summary, #2. company overview, #3. market analysis, #4 competitor analysis, #5. sales and marketing strategy, #6. financial plan, is an internet café profitable, how do i start an internet café, how do i make my internet café successful, what is the target market of internet café, what are the disadvantages of internet cafe, what are the benefits of an internet cafe, let us develop a plan for you, final thoughts, is running a cafe hard, what equipment do i need to start an internet cafe, does the uk have internet cafes.

The one big secret that can ensure the success of every business is the ability to own a working business plan, including that internet cafe business you are about to start. Starting a business in the UK might be an overwhelming task to undertake, but when a business plan is involved, it helps you narrow down the elements needed to strategize a startup business. It helps you stay focused till a huge amount of growth is attained. Without further ado, let’s go into details on why a business plan is important and how you can create an internet cafe business plan using our unique template. 

We have also constructed a pre-made Internet cafe business plan to help you avoid the process of creating one yourself. 

One can define an internet cafe business plan as a living document that harbours the multiple business ideas you have for your enterprise and then tells you how to achieve them. Before starting your internet cafe business, you need to take your time to explain your ideas via a business plan. The essence of this function is to help you understand all the aspects of your ideas before setting up your internet cafe business to run like a well-oiled machine. 

Imagine having a road map that clearly outlines your business ideas for proper assimilation of the actions you need to take and when you need to take them. Don’t you think your business will experience a quick boost and have a long lifespan? Having a great idea for your internet cafe investment is just the first step. Owning a business plan is the most practical initial step.

Aside from the obvious reasons that were mentioned above, a business plan has other vast benefits. Having an internet cafe business plan can help you come up with a lot of important information and facts, including a variety of internet cafe business ideas. When you have this data in hand, you can then come up with a solid plan of action that can guide you in the near future. You can also easily spot all errors and issues that might hamper the growth of your business. 

A business plan can also help you achieve that when seeking grants or any form of financial assistance. It will make your business look credible and thus give them more reasons to offer you the help you seek. A business plan can also help you understand the type of market you wish to operate in, coupled with the types of services that are more profitable in your environment. Knowing this information will surely set you on the right foot. Having explained these benefits, let’s now focus on how you can create your internet cafe business plan using our template below. 

How To Write an Internet Cafe Business Plan

Constructing a business plan requires that you follow a particular pattern to be able to achieve your desired result. A business plan needs to be written in sections or bits, and each section should have a specific function or purpose. To help you get started, we have carefully buttressed each of these sections that are to be contained in a business plan. This internet cafe business plan template is very easy to use and interactive, and will easily help you create a plan. Let’s go into details.

Your executive summary is the first section of your business plan that is mostly concerned with the briefing of other sections contained in your internet cafe business plan. It is more like a summary of the whole contents of the plan, including market analysis, operational plan, sales and marketing plan, etc. Most of the time, your reader might not have the luxury of reading through your business plan. They might decide to come to this section to get a quick overview. While writing this section, it is advised to use a pitching tone coupled with clear and concise language that your reader will find easy to access. You can also complete this part of your plan after constructing other components. 

A company overview section is where you get to talk about your internet cafe company and how it all started. This section should be a brief background history of your business, who the owner is, the products and services you offer, your multiple business ideas that will enhance the growth of the company, your pricing method, and a host of other questions. This will help your reader understand your business concepts and what you aim to achieve. Just as the name implies, this section should really describe your company.

Before you even get to write this section down, you need to run an actual market analysis on your business. When you hear the term “ market analysis ,” then you should understand that it has to do with in-depth research on the internet cafe market. And the reason behind the process is to easily identify who your client base is and how best to offer your services to them. From this same course, you can also decipher what the market trends are, the cost of goods, and the volatility of prices to aid you in making a better decision that suits the market. Although in this case, computers might come off as consumer staples, you can still get to put other discoveries into use.

When you have gathered enough information, then you can carefully explain your points to your readers, as this will prove how credible and vast you are when it comes to the market industry. 

The competitor analysis and the market analysis are likely the same. The only difference is that this section focuses more on your competitors. In this section, you will have to research other top internet cafe owners in your locality and write about them. Find out what their services are and how they offer them to potential customers, among others. From your discovery, you will be able to pick some points that can also be applied to your business. In all, you should be able to tell your readers how your company is unique compared to others.

The sales and marketing strategies should cover all you plan to do to ensure that you run a smooth marketing campaign and promotional plans while attracting customers and creating awareness for your business. You should be able to list out all the marketing tools you will be employing. Remember that these promotional plans can either be carried out through an online presence or using manual methods. You should discuss how you will offer and deliver your services when these customers finally reach out to you.

To develop the financial plan section of your internet cafe business plan using this template, you need to read through the lines and take proper action. A financial plan is most important when seeking funding from a bank or an investor. This means you will take extra care to provide information that will cause your lenders to approve your startup capital. You need to identify how much you will need to start your business, how the funds will be allocated, and in what areas they will be invested. You will also need to state how you will make massive profits in the near future.  

Yes, you can make large profits from running an internet cafe business. Internet cafes normally come with a short payback period. In essence, it means that you do not need to wait for ages before you start making reasonable returns. If you take all sectors of your business seriously, you will surely succeed while running an internet cafe business.

The process of starting an internet cafe is not much of a big deal, but if you choose to start on the right path, then follow these steps accordingly. 

  • Find a conducive location to set up your business
  • Create a working business plan
  • Get important licenses and permits
  • Get your computers and other equipment right
  • Perform some marketing strategies and give out promotional offers
  • Get to business. 

It is one thing to open an internet cafe, and it is another to make it successful in a vast market where you are merged with numerous competitors. But you can still be afloat by keeping strictly to some steps. To make your internet cafe successful, you need to:

  • Manage your computers and keep them ready for your next customer
  • Offer discounts for selling more login tickets in your internet cafe
  • Having vast options for special and additional services that you can extra-charge
  • Get a game license
  • Give options for multiplayer games 

As an internet cafe owner, you should focus your attention on individuals that do not have access to a computer, the internet, or those that cannot access some functions on their computers. It should be purely based on people who are in need of the services you offer. So, during your marketing campaign, you will need to focus on that audience. It could be a student or an in-house parent that is in need of a fast connection or a large screen. 

Aside from the multiple advantages that come with owning an internet cafe, there are also some disadvantages you should not ignore. It could be an issue of privacy. You will find out that most internet cafes are not secured. This is because if you fail to clear the recent operations that were done on the computer, a stranger might have access to your private information. Other disadvantages might be staffing, risk of failing, and countless responsibilities, among others. 

There are numerous benefits to running an internet cafe. These benefits include: no equipment hassle, low startup cost, the luxury of working from different locations, ease of setup; and a host of others. If you have been having doubts about opening an internet cafe business, then don’t. You shouldn’t forget that you can easily set it up and manage it effectively till it starts yielding profits. 

Most people won’t tell you this, but creating a business plan can be fun and daunting at the same time, especially when it’s your first time trying. 

But because time waits for no man, you have to take the easier route out, and for this reason, we have created a ready-made internet cafe business plan for your convenience. 

Over the years, businessyield consult has specialised in creating professional business plans and, so far, has helped millions of businesses stand on their feet, and we are happy to help you too. Get started here .

Creating a business plan is not an impossible task to perform. Especially when you have all the right facts about your business. You can easily create one for yourself or still reach out for our pre-made option here . Remember that after creating your internet cafe business plan using our unique template above, you should always refer back to it and make a few edits from time to time. Doing this will help you stay right on track. Rightly employing these actions in your new startup will always enhance growth. 

Running an internet cafe comes with numerous responsibilities, no doubt, including handling bustling workdays, working long hours, and handling other difficult moments. But this is mainly faced by beginners who are still having a change in the new environment. Once you settle into it, you will find it less difficult, so don’t be discouraged.  

To effectively run your internet cafe and set it up in the right manner, you need to make provisions for some necessary equipment you will be needing. You will need software, a good number of PCs or computers, a router, a central internet server, chairs and workstation tables, a location, legal licensing from local authorities and labour. 

The UK has a widespread internet cafe brand, with branches open across the country. ranging from small to big brands that make tremendous profits from the services they offer. Even in some remote areas, you would be able to trace businesses that offer web surfing services. 

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Kenechukwu Muoghalu

Kenny, an accomplished business writer with a decade of experience, excels in translating intricate industry insights into engaging articles. Her passion revolves around distilling the latest trends, offering actionable advice, and nurturing a comprehensive understanding of the business landscape. With a proven track record of delivering insightful content, Kenny is dedicated to empowering her readers with the knowledge needed to thrive in the dynamic and ever-evolving world of business.

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How to Start a Profitable Cyber Cafe Business [11 Steps]

Nick

By Nick Cotter Updated Feb 05, 2024

image of a cyber cafe business

Business Steps:

1. perform market analysis., 2. draft a cyber cafe business plan., 3. develop a cyber cafe brand., 4. formalize your business registration., 5. acquire necessary licenses and permits for cyber cafe., 6. open a business bank account and secure funding as needed., 7. set pricing for cyber cafe services., 8. acquire cyber cafe equipment and supplies., 9. obtain business insurance for cyber cafe, if required., 10. begin marketing your cyber cafe services., 11. expand your cyber cafe business..

Starting a cyber cafe business requires a thorough understanding of the local market to ensure its success. Performing a market analysis is the first critical step, allowing you to identify your potential customers, competitors, and overall market demand. Here are some key aspects to consider:

  • Analyze the local demographics to determine the target audience for your cyber cafe. Consider age, income levels, education, and tech-savviness.
  • Investigate nearby cyber cafes and Internet-related businesses to understand their offerings, pricing strategies, strengths, and weaknesses.
  • Assess the demand for Internet access and related services in the area. Consider the availability of public Wi-Fi, the prevalence of personal Internet access, and any gaps in the market.
  • Identify potential partnership opportunities with local businesses, educational institutions, or community organizations that could benefit from your services.
  • Consider the impact of trends in technology and online behavior on the cyber cafe industry, such as the rise of mobile Internet usage and remote work.

image of a cyber cafe business

Are cyber cafe businesses profitable?

It depends on the location and the services being offered. If the cyber cafe is located in a busy area, offers a variety of services, and attracts enough customers, it can be profitable. However, if the location is not ideal or if the cafe doesn't offer enough services, it could struggle to make a profit.

Creating a comprehensive business plan is critical when starting a cyber cafe. It outlines your business goals, strategies for achieving them, financial projections, and market analysis. Here’s a guide to drafting your cyber cafe business plan:

  • Executive Summary: Begin with a concise overview of your cyber cafe’s concept, the services it will offer, and its objectives. Mention your unique selling points.
  • Market Analysis: Identify your target audience, analyze competitors, and understand market trends. This will help in positioning your cyber cafe effectively.
  • Services Offered: Detail the range of services you plan to provide, such as internet access, gaming, printing, and food and beverages.
  • Marketing Plan: Describe how you will attract and retain customers. Include your branding, advertising strategies, and promotional activities.
  • Operational Plan: Outline day-to-day operations, location, equipment needed, and staffing requirements. Include suppliers and management structures.
  • Financial Plan: Project your startup costs, ongoing expenses, revenue streams, and profitability. Include balance sheets, income statements, and cash flow forecasts.
  • Risk Analysis: Address potential risks and your strategies for managing them. This will demonstrate foresight and preparedness.

How does a cyber cafe business make money?

A cyber cafe business typically makes money by charging customers for access to the internet, computer time, and other services. These services can be used by a variety of target audiences, such as students who need to use the internet for school, or business people who need access to the web while away from their office. Additionally, they often offer food and drinks, which can be an additional source of income. Moreover, they might engage in other activities such a game competitions or tournaments that could draw in additional customers that could also help increase their revenue. For example, an air duct cleaning business could target residential homeowners and commercial property managers as potential customers.

Creating a strong brand is crucial for your cyber cafe to stand out in a competitive market. It reflects your cafe's identity, values, and the unique experience you offer to customers. Here are key steps to help you develop a compelling brand for your cyber cafe:

  • Define your unique selling proposition (USP) that sets your cyber cafe apart from others, such as specialized gaming setups, high-speed internet, or unique cafe offerings.
  • Choose a memorable and relevant name that resonates with your target audience and reflects the essence of your cyber cafe.
  • Design a distinctive logo and visual theme that will be consistent across all branding materials, including your website, signage, and marketing collateral.
  • Develop a strong online presence with a professional website and active social media profiles to connect with customers and build community engagement.
  • Consider the ambiance and interior design of your cafe to ensure it aligns with your brand and creates a welcoming environment for patrons.
  • Train your staff to provide exceptional service that aligns with your brand values, ensuring every customer interaction reinforces your brand promise.
  • Plan and execute marketing campaigns that showcase your brand's personality and attract your target demographic through appropriate channels.

How to come up with a name for your cyber cafe business?

Coming up with a name for your cyber cafe business can be a fun and creative process. First, brainstorm to come up with some words that reflect your unique business or the atmosphere you want to create in the cafe. For example, you might consider words that represent things such as modern technology, comfort, or popular culture. Then, narrow down the list of words to a few that you think work best for your cafe. Finally, combine them into an interesting and catchy name that customers won’t soon forget. Be sure to conduct a quick internet search to make sure someone else isn’t already using the name.

image of ZenBusiness logo

Formalizing your business registration is a crucial step to legitimizing your cyber cafe and ensuring that you operate within the legal framework of your area. This process varies depending on your location, but typically involves a few key steps. Below is a general guide to help you navigate the registration of your cyber cafe business:

  • Choose a Business Structure: Decide whether your cyber cafe will be a sole proprietorship, partnership, LLC, or corporation. Each has different tax and liability implications.
  • Register Your Business Name: If your cyber cafe will have a name different from your own, you'll need to register the trade name or "Doing Business As" (DBA) name with the appropriate government body.
  • Obtain Necessary Permits and Licenses: Depending on your location, this may include a general business license, a specific internet cafe permit, or other local permits.
  • Get an Employer Identification Number (EIN): If you plan to hire employees, you'll need an EIN from the IRS for tax purposes.
  • Register for State Taxes: You may need to register with your state's tax department to handle sales tax, income tax withholding, and other state taxes.
  • Comply with Local Ordinances: Check with your city or county about any additional requirements, such as health and safety inspections or signage regulations.

Resources to help get you started:

Explore vital resources designed for cyber cafe entrepreneurs to gain insights on market trends, operational best practices, and strategic growth advice:

  • Cyber Cafe Management Software Solutions: Articles and guides on choosing the best management software for your internet cafe, including features to look for and vendor comparisons.
  • Internet Cafe Startup Guides: Comprehensive eBooks and blog posts covering everything from startup costs and equipment selection to marketing strategies for new cyber cafes.
  • Online Forums and Communities: Engage with other cyber cafe owners on platforms like Reddit or specialized forums to exchange advice, experiences, and best practices.
  • Internet Cafe Industry Reports: Access to market research reports that provide analysis on trends, growth predictions, and challenges in the cyber cafe industry.
  • Newsletters from Tech Companies: Subscribe to newsletters from tech companies that supply gaming and computer equipment to stay updated on the latest products and technologies.
  • Webinars and Online Workshops: Interactive sessions covering topics such as enhancing customer experience, cybersecurity measures, and leveraging social media for business growth.

Starting a cyber cafe requires compliance with local and national regulations. Acquiring the necessary licenses and permits is a critical step to ensure your business operates legally and smoothly. Below is a guide to help you through this process:

  • Research Local Business Requirements: Contact your city or county's business licensing office to learn about specific licenses and permits required for a cyber cafe in your area.
  • Business License: Obtain a general business license to operate your cyber cafe. This is typically issued by the city or county where your business is located.
  • Occupational Permits: Depending on the services you offer, you may need special occupational permits, such as a food service license if you plan to serve snacks and beverages.
  • Health and Safety Inspections: If providing food, arrange for health inspections to secure a health department permit, ensuring compliance with food safety regulations.
  • Zoning and Land Use Permits: Ensure your location is zoned for a cyber cafe and obtain any necessary land use permits.
  • Internet Service Provider (ISP) License: You may need to acquire a license from an ISP to provide internet services to the public.
  • Signage Permits: If you plan to put up any signs for your cyber cafe, check for any local sign permits you might need to apply for.

What licenses and permits are needed to run a cyber cafe business?

To run a cyber cafe business you will need to obtain the following licenses and permits:

  • A business operating license from state or local government
  • Business liability insurance
  • Food service license (if offering food and beverages)
  • Zoning permit for your specific location
  • Copyright compliance license (to use software legally)
  • Computer equipment licenses (for software to be used)

Opening a business bank account is a crucial step for managing finances, and securing funding is essential for covering startup costs and ensuring smooth operations. Here's a guide to help you navigate through these foundational steps for starting your cyber cafe:

  • Research local banks and credit unions to find the one that offers the best terms for small businesses. Consider fees, services, and convenience.
  • Gather required documents, such as your business license, EIN (Employer Identification Number), and personal identification to open your business account.
  • Choose between a checking or savings account—or both—based on your business needs. A checking account is good for daily transactions, while a savings account can help you earn interest on your reserves.
  • For funding, assess your financial requirements and explore different options such as personal savings, loans from banks or credit unions, investors, or crowdfunding platforms.
  • Prepare a solid business plan to present to potential lenders or investors, highlighting the market opportunity, your business strategy, and projected financials.
  • Consider applying for government grants or programs supporting small businesses, especially those that promote technological advancement and community development.

Setting the right prices for your cyber cafe services is crucial to attract customers and ensure profitability. When determining your pricing strategy, consider the cost of your investments, the local market rates, and the value you provide. Here are some tips to help you establish competitive and fair prices:

  • Assess the competition: Research local cyber cafes to understand their pricing models and services offered.
  • Calculate your costs: Include rent, utilities, staff wages, equipment depreciation, and internet charges to determine your break-even point.
  • Value-based pricing: Consider the quality and speed of your internet service, the variety of services offered, and the ambiance of your cyber cafe when setting prices.
  • Time-based rates: Offer pricing options based on time usage, such as hourly rates or discounted rates for longer usage blocks.
  • Membership options: Provide memberships or loyalty programs with perks like reduced rates or priority access to encourage repeat business.
  • Package deals: Create package deals that bundle internet usage with other services like printing, scanning, or gaming.
  • Dynamic pricing: Consider having different rates for peak and off-peak hours to manage demand and maximize revenue.

What does it cost to start a cyber cafe business?

Initiating a cyber cafe business can involve substantial financial commitment, the scale of which is significantly influenced by factors such as geographical location, market dynamics, and operational expenses, among others. Nonetheless, our extensive research and hands-on experience have revealed an estimated starting cost of approximately $14500 for launching such an business. Please note, not all of these costs may be necessary to start up your cyber cafe business.

Setting up your cyber cafe requires careful selection of equipment and supplies to ensure a smooth operation and a comfortable environment for your customers. Here's a list of essentials to get your cyber cafe up and running:

  • Computers: Invest in high-quality computers with sufficient processing power, RAM, and graphics capabilities to handle a variety of tasks and games.
  • Internet Connection: Get a reliable, high-speed internet service to provide your customers with a seamless online experience.
  • Networking Equipment: Purchase routers, switches, and Ethernet cables for a stable and secure network infrastructure.
  • Printers and Scanners: Provide multifunctional printers and scanners for customers who need to print or digitize documents.
  • Furniture: Comfortable chairs and desks or booths are crucial for customer comfort during extended use.
  • Security Software: Equip your computers with antivirus software and firewalls to protect against cyber threats.
  • Operating System and Software Licenses: Ensure all computers have legal operating systems and software to provide a variety of services to your customers.
  • Backup Power Supply: Consider an Uninterruptible Power Supply (UPS) to prevent data loss and keep systems running during power outages.
  • Refreshments: Offer snacks and drinks to keep your customers satisfied and encourage them to stay longer.
  • Miscellaneous Supplies: Stock up on office supplies like paper, pens, and headphones for sale or use by your patrons.

List of software, tools and supplies needed to start a cyber cafe business:

  • Computers: Approx. $500 each
  • Internet Connection: Approx. $100/month
  • Software: Approx. $50/license
  • Coffee Machine: Approx. $200
  • Printer: Approx. $150
  • Laminator: Approx. $50
  • Scanner: Approx. $100
  • Fax Machine: Approx. $100
  • Furnitures (chairs, tables, etc): Approx. $200
  • Point of Sale System: Approx. $150

Acquiring the right business insurance is a crucial step in safeguarding your cyber cafe from various risks. It can protect your investment from unforeseen events such as accidents, theft, or cyber-attacks. Here’s how you can go about obtaining the necessary insurance:

  • Research different types of business insurance policies that are relevant to a cyber cafe, such as general liability, property insurance, and cyber liability insurance.
  • Consult with a licensed insurance broker or agent who specializes in business insurance. They can help you understand the specific risks associated with running a cyber cafe and recommend the appropriate coverage options.
  • Compare quotes from multiple insurance providers to find the best coverage at a competitive rate. Be sure to read the fine print and understand what is and isn't covered.
  • Consider the value of your equipment, the size of your cyber cafe, and your budget when choosing the amount of coverage you need.
  • Once you have selected an insurance policy, make sure to keep your documents organized and accessible. Review your policy annually, or whenever there are significant changes to your business, to ensure your coverage remains adequate.

With your cyber cafe set up and ready to welcome guests, it's time to attract customers and create a buzz in the community. A well-thought-out marketing plan can make all the difference in getting your cyber cafe off the ground. Here are some tips to effectively market your cyber cafe services:

  • Develop a strong brand identity with a memorable logo and consistent visual theme that stands out in all your marketing materials.
  • Create an online presence with a professional website and active social media profiles, offering insights into your cafe's atmosphere, services, and special offers.
  • Use local SEO strategies to ensure your cyber cafe appears at the top of search results for internet-related services in your area.
  • Partner with local businesses and educational institutions to offer special discounts and promote your services to a broader audience.
  • Distribute flyers and posters in high-traffic areas and consider local newspaper or radio ads to reach a wider demographic.
  • Host opening events or gaming tournaments to generate excitement and encourage people to check out your cyber cafe.
  • Encourage customers to leave reviews online to build trust and attract new visitors through positive word-of-mouth.

Expanding your cyber cafe business requires strategic planning and a deep understanding of your customer's needs. As you grow, think about how you can diversify your offerings and enhance the customer experience to stay ahead of the competition. Here are some pointers to help you on your journey:

  • Assess your current operations to identify what's working well and where there's room for improvement or expansion.
  • Consider adding more computer stations or private rooms to accommodate more customers, especially during peak hours.
  • Upgrade your technology to ensure fast and reliable service, including high-speed internet, modern computers, and gaming consoles for a diverse clientele.
  • Expand your services to include printing, scanning, faxing, and other office-related tasks to attract a wider customer base.
  • Offer memberships or loyalty programs to encourage repeat business and build a community around your cafe.
  • Explore partnerships with schools and local businesses to provide a venue for training, workshops, or corporate events.
  • Invest in marketing and promotions to raise awareness about your expanded services and attract new customers.
  • Consider franchising your cyber cafe or opening new locations in other areas to tap into new markets.
  • Stay updated with the latest trends in technology and gaming to offer cutting-edge experiences to your customers.

Sample Internet Cyber Cafe Business Plan

Internet cafe business plan pdf sample.

Do you want to start an internet cafe business to meet your needs?

If yes, then here’s how. 4 in every 5 homes own a computer whether a smartphone or a laptop or a desktop. This is the extent to which this information age has deeply informed our traditional lifestyles; making almost anything possible within a few clicks, in an atmosphere of good internet.

Some call it elements of a type 2 civilization, but by whatever name it is known, one thing that is certain is that the demand for the internet rises everyday like the vapor from a heated kettle. Most job applications, as well as interviews these days are scheduled online.

By siting an internet café business in the appropriate location, you go a long mile in meeting communication needs, as well as administrative needs for a number of persons.

However, as much as any other business, efforts are expended in the startup of this business, as well as careful analysis and feasibility studies; for instance citing a café in an area where most individuals are high-class, chances are that they all have at least a laptop in their homes, which would mean lesser output for you.

A number of important steps have been enumerated below, that will guide you as you start an internet café business:

Guide to Starting a Cybercafe Business

Step 1: Plan your Café

Always the first step for any business is the task of planning. Financial plans, Café size, location, advertisement plans, operations plan, other services that should be integrated. You must clearly state the amount of the required capital, and how you intend to realize it.

You could make this process easier by meeting with veterans in the business as they might have a few tips purchased by the currency of experience. This should be as concise as possible, and understandable. Preferably document all your plans for your business, as well as analysis.

Step 2: Run Feasibility Check

Very importantly is the factor of environment that one has to be immensely careful. Citing a Café in a village where access to healthy water, good road, and electricity is not really a nutritious business strategy.

It is usually advisable to cite a Café close to hotels where travelers can easily lodge, or at the heart of middle class societies, or even at restaurants.

Also, you must enquire about the startup capital, as well as individual costs of securing all the components that are necessary.

Step 3: Choose a Name and Location

After conducting a proper feasibility study, you must then proceed to choose a name for your business as well as conclude on where to locate it. Location is very important when it comes to siting a business because if not chosen can lead to the failure of the business. You can utilize the services of a real estate agent in securing a location for business .

Regarding location, you can adopt some of the tips presented above; however for the naming, you should pick one that resonates quickly in the minds of anyone that hears it.

Step 4: Acquire Permits and Licenses

You should visit the tax office for a tax permit; and you would also register your business to get the necessary license to operate without any political harassment.

Step 5: Hoisting the Computers and other Hardware

You should have acquired the necessary equipment: Internet Service Provider ( ISP ), Router (so you can share internet amongst a network of computers), computers, printer, photocopying machine, binding machine, lamination machine, portable seats, efficient lights, UPS for every computer, a steady generator (considering electricity issues), and a scanner.

So this important moment is when you set them up. You might need the service of a networker to aid in the set-up, especially when you will be using over 25 computers in the network.

In this set-up phase, you might also need to do some electrical works, software installation, and furniture works.

You can also consider setting up a mini food joint by the side as a strategy to keep your customers locked up in your café round the clock; giving them little reasons to oblige you their absence.

Step 6: Secure your Computers

Using the appropriate firewalls and antivirus software you can do this. You can buy the CDs of the firewall and do the step-by-step installation. This is important because a small bug can crumble the entire system if not quickly detected and attended to.

Then rules and regulations would be set to ensure optimal performance of your machines—rules like prohibiting the insertion of foreign devices into café computers except maybe in critical cases only after a thorough scan has been done on such devices, and eating or drinking on the desk to avoid spilling liquid into the electrical components.

Step 7: Advertisements

Consider using fliers to do your adverts, as well as local newspapers; to create a rippling awareness through your vicinity. You could also use social media to do your publicity. This would go its length in promoting patronage of those around you. Now try as much to pay attention to recommendation, feedbacks, and reviews by customers.

Step 8: Run the Café

In doing this, you should consider staffing. It might not be so efficient to run a café alone. There might be times when you are required to do a photocopy job for a customer and at the same time you have got customers in queue waiting to be logged into your network perhaps.

Under such circumstances, it would pay to have assistants or an employee—the more the hands, the easier the work of running the internet cafe business.

INTERNET CAFE BUSINESS PLAN EXAMPLE

Here is a sample business plan for starting a cybercafe business.

BUSINESS NAME: Slicky cyber café.

  • Executive Summary
  • Our Products and Services

Vision Statement

Mission Statement

Business Structure

  • Market Analysis

Sales and Marketing Strategy

  • Financial Plan

Sales Forecast

  Executive Summary

Slicky Cyber Café is business that has been fully registered and has fulfilled the entire requirements for starting a business in Los Angeles, United State of America. The business will be concerned with providing internet services for its clients.

Slicky Cyber Café will be co-owned by Patrick Nelson and Theodore Francis. They will both be the manager and CEO.

They have both contributed $550,000 toward starting up the business, they have also made plans to secure a loan of $450,000 to complete the startup fund which amount to $1,000,000.

Our Product and Services

Slicky Cyber Café is standard Cyber Café which will be located in Los Angeles, United State. We would be interested in providing stable internet service for client patronising us in our office. Below are some things that highlights our reasonable preparation:

  • Purchase of sets of Computers and Laptop.
  • Purchase of a standby generator for constant powering of our facility.
  • Plans are already in place to install the best Internet Server.
  • Our services would include 24hours internet browsing service.
  • An ever open online registration service for examinations and other important tests.

With this in place we know our services will not be altered and our services will be top notch.

Our vision in the industry is to improve the previous standard set by those ahead of us. We are working to provide browsing services as fast as 10mb/s for our clients. Slicky Cyber Cafe is also looking forward to becoming the major internet café in Los Angeles and with time the entire United States. And before our fifth anniversary we want Slicky Cyber Cafe to become a household name.

Our mission in the industry is to become a very popular and reputable cyber café that will be offering the best internet browsing speed for our clients in Los Angeles, and the whole of United States. We wish to build a stable business that will be beneficial for all.

The business structure of any given business is one of the defining factor of a successful business. This is the reason why we will be paying maximum attention to staffing and our structure. Our recruitment process will be done critically and efficiently. Only those with experience and good recommendation will be considered for recruitment.

Below are the positions that will be filled:

  • Manager (CEO and Owner)
  • Sales and Marketing Executive
  • Accountant / Cashier
  • Cyber Cafe agents
  • Security Officer
  • Customer Service Personnel

Market Analysis Market Trend

It’s been observed that successful cyber café in the industry are those that offer fast and reliable internet browsing speed. This is the only way to stay relevant and always on top of the game.

Target Market

We have identified the following as our target market:

  • Higher institutions
  • Online business industries
  • General public
  • Residential places

Our business will be promoted primarily by our great customer’s services as well as quality delivery. One thing we know is good sales and marketing strategy is the key to a successful business and as such we are trying to create a good sales and marketing strategy that will help our business, below are some of the plans in place for the project:

  • Using introductory letters and fliers we will be introducing our cafe to people in Los Angeles.
  • We will also be using the internet to inform the world about our business. Specifically, Ads targeted to people living in Los Angeles.
  • We would extensively be using the Television and Radio stations to inform the world about our products.
  • Newspaper and Magazines would also be use to market our cafe.
  • We will also locate some important areas in the city and place some billboards there as this will help people to discover us quickly.

Financial Plan Source of Startup Capital

Investing big and reasonably brings more success. We are informed of this and as such both Patrick Nelson and Theodore Francis have contributed $550,000 for the Slicky Cyber Cafe business, and are going to get a loan of $450,000 from the bank to complete the startup capital.

Having received correct and valid information from the industry database, below is the sales forecast for our first three years of operation.

First Fiscal Year $900,000 Second Fiscal Year $1,500,000 Third Fiscal Year $2,200,000

This article contains our sample business plan for our proposed Slicky Cyber Cafe. The business will be carrying out its operations in Los Angeles, United State. It will be owned by Patrick Nelson and Theodore Francis.

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How to Start a Profitable Internet Cafe Business

Do you want to start a cybercafe or internet cafe business? Find here a detailed internet cafe business plan sample checklist for your ready reference.

Nowadays, the internet is one of the most needed things globally. Even a person living in a remote village who doesn’t have a laptop, have got the need of using the internet daily basis. Hence, the demand for internet cafes is huge.

These days, commonly, people use smartphones for accessing the internet easily. However, a smartphone is not an effective alternative for using the internet for work purposes. Therefore, the demand for high-speed internet cafes is always there.

Generally, students, teenagers, youngsters, and tourists are the major consumers of this service. Additionally, a cyber cafe is a great place for gaming. And the demand for this type of cafe is increasing very fast.

12 Steps to Start an Internet Cafe/ Cyber Cafe Business

1. do market research.

Like any other business, it is extremely important to understand the demand and trends related to internet cafe services locally. It is essential to identify your target audience, such as students, professionals, gamers, or tourists.

Conduct market research and find out the gaps that exist in the market, and then prepare a business plan accordingly to explore the opportunity.

2. Select a Location

Location plays an important role in this business. If you already have a retail space is good. Otherwise, you can consider having a space to rent. The area requirement fully depends on the business model and the services you are going to offer.

It is advisable to choose a convenient and easily accessible location with high foot traffic. Also, ensure you have a stable and high-speed internet connection. Set up a comfortable and well-equipped space with sufficient seating, workstations, and charging points.

3. Decide on Services

It is important to offer a wider range of services to your customers apart from internet access.  Some of the services you can provide are  the following from your internet cafe or cyber cafe:

  • Printing, lamination, and Scanning
  • Workstations:
  • Conference Rooms
  • Online Services like ticket booking, online shopping, or online banking.
  • Technical Support or general IT support.
  • Snacks and Beverages
  • Virtual Reality (VR) Experiences
  • Event Hosting

4. Write an Internet Cafe Business Plan

Regardless of the size of your business, you must have a business plan. A business plan consists of so many aspects. Additionally, a well-crafted business plan helps to initiate and operate the business properly. Even, if you need startup capital from the banks or investors, the business plan is an essential tool to convince them.

Plan for how customers will allow sitting. How many computers and devices you will provide? What are the additional services you want to offer? And finally, whether you will offer some food and beverages or not. Determining these aspects clearly will definitely help you in writing an internet cafe business plan properly.

It is advisable that you prepare a feasibility report of your own. You need to study the local market and need to identify the exact demand for an Internet cafe in your area. Finally, you can prepare the plan for yourself or you can take the help of the business plan writing software . And finally, you have to take action according to your plan.

5. Name Your Internet/ Cyber Cafe

It is extremely important to select a catchy and relatable business name for your internet or cyber cafe. A properly chosen business name will not only enhance the overall brand growth but also helps in fetching extra new customers for your cyber cafe. Also, do not forget to check availability and book a website domain name as it becomes difficult to create a website with a domain address similar to the name of the business.

Read:   How to Name Your Business

6. Register your Internet Cafe Business

First of all, selecting the right form of organization is an essential initial step. You must select the business form according to the investment pattern and size of the business. If you are starting a business of your own with a shoestring budget, it is better to start as a proprietorship company or form an LLC if you are from the United States.

7. Procure Required Licenses

Generally, starting an internet cafe business demands licensing and permissions from the Govt. authority. However, it hugely varies on the location. Hence, you must check the local laws and regulations. Additionally, talk to the local tax consultants to have a clear idea of upcoming tax liabilities.

8. Buy Equipment Needed to Start an Internet Cafe Business

Generally, the requirement of equipment hugely depends on the business model. You must obtain the specific items according to your specific requirements. However, you will need to have some of the basic equipment for starting this business. The list includes computers, high-speed internet connection, and other necessary hardware components.

Apart from these basic items, you may have the requirements of a printer, lamination machine, etc. Additionally, you can put a vending machine or instant coffee machine for providing food and beverages to your customers. Also, ice cream is a great choice you can keep in an internet cafe.

It is advisable not to compromise the quality of the products. Additionally, never compromise the internet speed also. Basically, people prefer internet cafes for high-speed internet facilities. However, procuring the equipment is as per your financial budget.

9. Setup The Cafe

The interior of the cafe plays an important role in customer retention and thus the long-term success of the business. You must provide a cool, quiet, and comfortable ambiance to your clients. Additionally, plan for the sitting arrangement carefully so that you can use every inch of the space effectively.

Moreover, you must provide furniture that is comfortable for long periods of time but also easy to clean and maintain. It is advisable to talk with an interior designer for preparing a floor plan prior.

Apart from the sitting areas, your cafe must have a billing counter and waiting area. Provide high-speed internet and sufficient light inside the room. If it is a load-shedding-prone area, then you must have generator support for providing uninterrupted service.

Fix broad signage on the outside of the store. Additionally, prepare the billing system properly. You must provide the bills to your customers. In addition to that, fix the rate chart of your various services.

10. Fix Pricing

Setting a pricing model is extremely important for the success of an Internet cafe. It can be hourly rates, daily passes, or membership plans. Offer flexible pricing options to cater to different customer needs. Moreover, provide additional services like snacks, beverages, and comfortable seating arrangements.

11. Customer Service and Support

You need to train your staff to provide excellent customer service and technical support. Ensure a friendly and welcoming environment for all customers. Furthermore, set up systems to address any issues or complaints promptly to maintain customer satisfaction.

12. Promote Your Cyber Cafe Business

you must promote your internet cafe business both online and offline. Nowadays, Google My Business plays an important role in hyperlocal promotion. Additionally, list your business with the local online classifieds. Having a website for your internet cafe will not only fetch you more customers but also enhance your internet cafe brand.

For long-term, sustainable success, you must pull both new customers and repeat customers both. Hence, you must consider offline promotion too. Additionally, some sales promotion strategies work wonderfully in this business too.

If you want to start an internet-related small retail business, then the internet cafe is the best business to start. Even, it is a great self-employment opportunity for the youths also.

Frequently Asked Questions

How much capital is required to start an internet cafe business.

The capital required depends on various factors. It includes location, size, equipment, and services offered. It is advisable to create a comprehensive business plan and budget to determine your specific financial needs.

How can I ensure the security of customer data in an Internet cafe?

It is essential to implement strict security measures such as firewall protection, antivirus software, and user authentication systems. Also, regularly update your software and educate your staff and customers about safe browsing practices.

Can I offer additional services like gaming or online streaming in my internet cafe?

Yes. In fact, offering gaming stations or hosting gaming tournaments can attract a niche audience. However, ensure that your infrastructure can handle the bandwidth requirements for such services.

What are the peak hours for an Internet cafe business?

Peak hours can vary based on your location and target audience. Generally, evenings and weekends tend to be busier, especially for students and gamers.

business plan of a internet cafe

About the Author: 99businessideas.com led by Rupak Chakrabarty is committed to helping beginners, entrepreneurs, and small business owners in starting, managing, and growing their businesses.

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Starting an Internet Cafe Business Plan (PDF)

Internet Cafe business plan

We are living in a digital age where access to the internet and social media are no longer a luxury. That is why the internet café business is a lucrative business to start today. An internet café is a shop designed to primarily provide fast, reliable, and safe internet access to customers and other related services like printing. Internet cafes can also be called cyber cafes. The importance of internet cafes is apparent. There are many people who do not have what it takes to set up internet connectivity at their homes. Such people get to participate in the digital economy via the use of internet café services.

Operating an internet cafe business is a lucrative and profitable venture. The internet cafe has become the go-to place for people who wish to do their surfing and administrative work without having to go home. For some corporate types, it is a lunchtime pastime where they can surf without facing the scrutiny of their employers. The internet cafe offers a very good gateway for people with limited capital and an ambition to do business in technology. All the positive things about an internet cafe business do not diminish its demands and specifications. You have to be on point in terms of your customer care. Good understanding of the business is a must, otherwise you will be swallowed up by the competition. This article will outline how to start the internet cafe business, and the internet cafe business plan – PDF, Word & Excel.

Market Research

Conducting a market research for your internet café business is imperative. You will get to study your intended target market to see if there is need for an internet café. You will have to check to see if there are any already existing internet cafes. If there are, these will be invaluable case studies from which to draw essential insights. Taking time to visit them and use their services will give you a feel of the market. Your market research can also involve looking through current statistics and trends regarding internet access. You have to take this market research seriously because if you do not, you might regret later.

Location And Premises

You should select locations that are well within the vicinity of your potential clients. For example, you may locate your internet cafe business in shopping centers & malls,  near offices, schools, universities and airports. This is where the clientele is likely to come from so you are in the best position to gain access to them. Test the internet quality because nobody is going to pay for anything less than full-time high speed services. Good internet is both fast and reliable. It is never a good idea to congregate with other internet cafes. That essentially means that you are inviting competitors to take away your potential customers. You need a good power source and a backup generator. In the age of green technology, try to make use of energy savings when operating your internet cafe business. For example, the use of solar power in hot climates is ideal.

The internet cafe space can be leased or bought. The advantage of leasing is that you are not saddled with a mortgage. If you want to move your internet cafe business for any reason, it is merely a case of giving notice at the end of the month. Moreover, not having a mortgage reduces your initial capital requirements. The money that would have been spent on purchasing an office space could be distributed between leasing and other essential business expenses. Meanwhile the companies that let out office space tend to provide a number of important peripheral services. These include a post office box, administrative support, toilets and a cafeteria. That means that you can give your customers a very rich experience and convenience without spending too much money on it. The costs of purchasing or leasing the premises should be included in the internet cafe business plan.

Permits/Licenses, Insurance & Business Bank Account

Company registration and relevant licenses.

To be a recognized internet café business you must register it first. This refers to your basic business or company registration. Then you are usually obligated to get an operating license for your internet café shop. Maybe you could be renting it, buying it, or building it; an operating license will be needed. Depending on the nature of your internet café services, there might software licenses you must get. It is common practice for people to use bootlegged software. However, it would be wise to use only properly licensed software in your internet café.

Insurance & Business Bank Account

The internet café business is usually characterized by costly infrastructure, furniture, and gadgets. The value of these items necessitates the importance of getting insurance cover. There are many possible incidents that can occur so getting insured is prudent. Your internet café operations must have their own business bank account. This makes financial management easier. Plus you protect yourself from being personally liable if things go south. That separation protects your personal finances and assets.

Equipment, Products & Services

You need computers and internet routers for your internet cafe business. An internet cafe can have anywhere between two and an large number of computers. The number of computers to buy depend on the size of the premises, your budget, and your target market. You might consider including some peripheral items such as a scanner, printer, photocopier, binder and facsimile. These are services that might be of benefit to the people that come to your internet cafe. In effect you are enriching their experiences at your establishment without requiring them to travel somewhere else. The primary service for an internet cafe is internet surfing & browsing. The other services that you can offer in your internet cafe include printing, photocopying, binding, typing, lamination, selling computer accessories, snacks and beverages. If you are selling drinks & refreshments that means you will require a refrigerator. It’s also wise to offer gaming in your internet cafe as that attracts a lot of young customers. Your internet should be fast and reliable – so take your time when selecting an internet service provider. This is key to the success of an internet cafe business.  The cyber cafe business plan should include the costs of purchasing the equipment that you require.

Depending on the level of activity, you may want to have an electronic ticketing and point of sale system. This ensures that there are no long queues for service with people complaining that they have been overlooked. Some cyber cafes even use a bar-code scanner. This way, they can audit every single product that is sold. The normal unit of measurement for internet services is the amount of time that the user spends. You can use other methods such as a token system. Do not forget to install some air-conditioning. The equipment is bound to heat up considerably in such a confined space, with such heavy-duty usage. Inevitably you may have to hire a technician to configure and maintain the different computers. It is likely that there will be issues from time to time which require professional attention.

Business Model

Charging customers for internet access.

The internet café business model is simple straightforward. Customers come to pay to access the internet. This is often based on charges per 30 minutes or an hour. There can be discounted rates when someone pays for a substantial number of hours. There is also an approach where a client opens up an account which they can load up with credit. That way they can come in several times to access the internet. Once the credit is used up they can load more and so forth. Another different approach is that a client pays for data instead of a time slot. This means they get to purchase a certain amount of data e.g. 15 gigabytes. The data can have an expiration time or date or it can be carried over to the next time they log in. This shows you that there are many ways to use in revenue generation pertaining to internet access.

Adding On Monetizable Related Products Or Services

When running an internet café you can also make lots more money from other products or services. For instance, you can include computer repairs and sale of parts or accessories. You can also venture into mobile device and accessory sales and repairs. You can include a gaming arcade for all sorts of games. You can include vending machines or general sales of refreshments. You could provide on-demand services such as typing, printing, and photocopying, amongst others. Another revenue generator can be providing a co-working space. Depending on the size of your location you can rent work space, work desks, or rooms. These are just some of the many ways to make money running an internet café. It is unwise to solely just focus on providing internet access services.

Rules and Regulations For Internet Cafe Business

You will need to set out the terms of service which are publicly available. For example, some internet cafes do not allow the consumption of food and drinks. Others place restrictions on the content that can be searched, processed and downloaded. The state will also take an interest in internet activity and you may therefore be asked to maintain records. These rules may temporarily inconvenience some of your customers. However, they are essential in order to ensure that the entire process runs smoothly and that you do not get into trouble with the regulators.

Some cyber cafe business owners take preventative measures by warning their prospective clients about the rules. They also install a monitoring system that will tell them when things are going wrong. Beware that there are some clients that will want to take advantage of a weak system. For example, they may do all their office downloads in the cafe whilst restricting the payments that they make. This means that your bandwidth is facing pressure and yet you are not getting paid for it.

Staff and Management

The number of employees required depends on the size of your internet cafe. This is not a labour intensive business. At the minimum you need  internet cafe assistants. Their job include:

  • Welcoming customers, serving them and collecting payments
  • Help customers with the use of computer software or any challenges they might face
  • Maintaining cleanliness in the internet cafe
  • Provide services such as printing, photocopying, scanning etc.
  • Monitor use of computers to ensure compliance with internet café policies and applicable laws and regulation

Other staff positions include manager, IT Technician, finance & accounting staff, sales & marketing staff, though most of those can be done by one person for a small internet cafe business. The cyber cafe business plan should cater for the salaries of all your employees.

Marketing Plan

An internet café business has two broad set of potential customers. There are people who are unfamiliar with using the internet. Then there are people who are substantially familiar with the internet. Your marketing efforts seek to lure both sets of prospects. Breaking it down further you will be targeting students, business people, entrepreneurs, and random people. Create and spread out your digital footprint by putting up a website and social media accounts. Propagate promotional material in print and other electronic media. Good examples of these are radio, television, podcasts, skits, and newspapers. You can also participate in or contribute to strategic events where your target pools will be there. Put up posters and banners inside and outside the internet café.

The market for internet services is huge world-wide. More and more people are using the internet daily. Potential customers for an internet cafe include students, gamers, job seekers, business people, freelancers and professionals from various fields. It’s essential that you offer fast internet so as to attract more customers. Your employees should be knowledgeable and friendly. A proper marketing strategy should be included in your internet cafe business plan. This is one of the least capital intensive businesses. The internet cafe business is a huge income earner for individual entrepreneurs. It also employs countless numbers of people in the developing world. The internet cafe business is particularly lucrative in the developing world. This is because many people have some knowledge of the internet but are not rich enough to purchase their own personal computer for home use.

Keys To Profitability

Offer discounts for heavy internet users. Provide an account-based internet access for repeat customers. These two elements put together build customer loyalty. This is the kind of loyalty that promotes word of mouth and results in referrals. Ensure your computers or gadgets in general, are up to standard all the time. Ensuring the internet speed is fast and reliable is pertinent. Couple that with fast processing and reliable gadgets as well. That will keep customers coming back to your internet café. Diversify your revenue by offering as many services as you can. This is the most important key in increasing your profits. You internet café must go beyond by offering additional products and services. That is how you get to start a profitable internet café business. It is worth reiterating that market research must be thorough here. This also implies that your choice of location will be paramount. The internet café business can be quite lucrative. You just have to ensure you have a sustainable market for it.

Pre-Written Internet Cafe Business Plan (PDF, Word And Excel): Comprehensive Version, Short Funding/Bank Loan Version and Automated Financial Statements

For an in-depth analysis of the internet cafe business, we encourage you to purchase our well-researched and comprehensive internet cafe business plan. We introduced the business plans after discovering that many were venturing into the internet cafe business without enough knowledge and understanding of how to run the business, lack of understanding of the financial side of the business, lack of understanding of : the industry, the risks involved , costs and profitability of the business; which often leads to disastrous losses.

The StartupBiz Global internet cafe business plan will make it easier for you to launch and run your internet cafe business successfully, fully knowing what you are going into, and what’s needed to succeed in the business. This is a complete business plan for an internet cafe business. It will be easier to plan and budget as you will be aware of all the costs involved in setting up and running the internet cafe business.

Uses of the Internet Cafe Business Plan (PDF, Word And Excel)

The cyber cafe business plan can be used for many purposes including:

  • Raising capital from investors/friends/relatives
  • Applying for a bank loan
  • Start-up guide to launch your internet cafe business
  • As an internet cafe business proposal
  • Assessing profitability of the internet cafe business
  • Finding a business partner
  • Assessing the initial start-up costs so that you know how much to save
  • Manual for current business owners to help in business and strategy formulation

Contents of the Internet Cafe Business Plan (PDF, Word And Excel)

The business plan for an internet cafe includes, but not limited to:

  • Marketing Strategy
  • Financial Statements (monthly cash flow projections, income statements, cash flow statements, balance sheets, break even analysis, payback period analysis, start-up costs, financial graphs, revenue and expenses, Bank Loan Amortization)
  • Industry Analysis
  • Market Analysis
  • Risk Analysis
  • SWOT & PEST Analysis
  • Operational Requirements
  • Operational Strategy
  • Why some people in the internet cafe business fail, so that you can avoid their mistakes
  • Ways to raise capital to start your internet cafe business

The internet cafe business plan package consists of 4 files

  • Internet Cafe Business Plan – PDF file (Comprehensive Version – 74 Pages)
  • Internet Cafe Business Plan – Editable Word File (Comprehensive Version – 74 Pages)
  • Internet Cafe Business Plan Funding/Bank Loan Version- Editable Word File (Short version for applying for a loan/funding – 41 pages)
  • Internet Cafe Business Plan Automated Financial Statements – (Editable Excel File)

The business plan can be used in any country and can be easily edited. The financial statements are automated. This implies that you can change eg the costs, salaries etc, and all the other financial statements will automatically adjust to reflect the change. 

Click below to download the Contents Page of the Internet Cafe Business Plan (PDF)

internet cafe business plan pdf

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Get the Internet Cafe Business Plan (PDF, Word And Excel)

Click Buy Now  below to purchase using Paypal, Credit Card, or Debit Card. After you have purchased, you will immediately see the download link for the business plan package on the screen. You will also immediately get an email with the business plan download link. The Pre-written business plan package (PDF, Word, and Excel) costs $30 only!

internet cafe business proposal

If you want to purchase multiple business plans at once then click here: Business Plans Store.

The business plan package is a zipped compressed file containing the PDF, Word and Excel documents. To open the package after downloading it, just right click, and select Extract All. If you have any problems in downloading and opening the files, email us on [email protected] and we will assist you.

We wish you the best in your internet cafe business! Check out our collection of business plans  , and more business ideas .

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Cyber-Café Business Plan Template

FEB.14, 2018

business plan of a internet cafe

Are you planning to open an internet café ?

Internet penetration across the globe has grown exponentially and everyone these days relies on a stable internet access for both work and play. Even though the latest technologies including mobile technology is widely used across the world, there is still a high demand for good quality internet cafes offering superior quality service. People want to walk into a professionally managed facility with fast-speed internet infrastructure.

For a cyber café business to succeed, the first step is to have a well-structured business plan that will guide the entire process of business set-up. Before embarking on a starting a cyber café, you need to have a well-laid out business plan that will effectively take care of all issues that need your attention.

In case you aren’t sure of how to come up with a professional business planning for your cyber café company, here is a detailed sample plan written for an upcoming cyber cafe, YellowNet in Manhattan.

Executive Summary

The Cyber Café Business

2.1 The Business

YellowNet Cyber Café will be located on Street X in downtown Manhattan which is an busy area with a lot of activity. The neighborhood was selected because it is the heart of business, leisure and entertainment activities. With a number of world famous landmarks within the vicinity, it is the perfect place to open internet café business . The café is situated within one of the world’s busiest Central Business Districts. The internet café will be situated in close proximity to world renowned landmarks such as The Metropolitan Museum of Art, Central Park, Empire State Building and One World Observatory among others. The location was selected to serve city dwellers as well as visitors and tourists.

YellowNet will be run by Michael Thicke and his wife. Michael has extensive experience working for various Internet Service Provider companies while his wife has worked with various business management consultancy firms. With experience in the internet service provision and business consultancy, the couple is well versed with intricate details of how to open an internet café and successfully run it. Michael knows too well he has to be innovative and think outside the box to offer a unique and exemplary service that meets the demands of his customers. Michael will be in charge of the day-to-day running of the cyber café business. He has studied other similar business models to craft a winning strategy for starting an internet café .

Cyber cafe business plan - 3 Years Profit Forecast

2.2 Objectives

YellowNet Cyber Café has set up its objectives it intends to achieve the following in the first three years of operation. The objectives have been summarized as follows:

  • Creation of a cozy, unique and quiet environment different from other competitors where customers can comfortably enjoy services.
  • Make the community aware on what services the cyber café offers.
  • Ensure the environment is conducive and can accommodate people with diverse beliefs, cultures and backgrounds.
  • Provide great coffee and sumptuous bakery items at affordable prices.

2.3 Keys to Success

The following risks have been identified with starting YellowNet:

  • Is YellowNet in Manhattan providing services which are in demand?
  • Will internet craze continue to become popular in order to support the café’s growth?
  • Will customers be willing to part with their money for YellowNet’s services?
  • Will the cost of home internet drop so significantly that YellowNet will no longer find customers interested in Internet café services?
  • Will access of internet via mobile platforms become so popular that customers will prefer to instead use their mobile gadgets to access the internet?

2.5 Company Targets and Forecasts

Michael’s target is to become the best internet café in New York and be a trendsetter by providing a unique, highly-customized and professional service. Michael has forecasted a 15% market share and calculated an average gross and net profit margin expected in the next three years. He strongly believes in his business model which will gradually begin with lower net margins, but pick up to bring in a good net profit margin in the second and third year.

Company Summary

3.1 who is the owner.

  • YellowNet is owned and operated by Michael Thicke.
  •  He has vast experience in the internet service provision industry spanning a total of 12 years.
  • Throughout his life, Michael has worked for various internet service providers, and therefore thoroughly understands how the industry works.
  • Michael is a graduated with a degree in Information Technology from Pace University in New York, He also holds an MBA from Columbia Business School.
  • Working in the technology division, Michael was instrumental in the SME technical support division.
  • During the course of his career, he helped several local small businesses successfully set up their internet infrastructure.
  • He rose through the ranks and served as an IT Manager in the various companies that he worked for.

3.2 Why did he start his business?

  • Having been in the industry for long, Mike knew how to start a internet café.
  • Despite increase in domestic internet use, he knew there was still a demand for cyber cafes especially in densely populated areas of the city.
  • He had seen how other cyber cafes operated and seen the loopholes he could exploit to offer a unique and customized service.
  • There was need to offer a great internet facility where residents, visitors and tourists could access high-speed internet services in NYC City.
  • Online gaming inspired Michael to think about starting a gaming café where he could provide a cozy environment for customers looking to have fun online.

3.3 How the business will be started

The total startup cost for YellowNet will be drawn for Mike’s personal savings which he has accumulated during his career life. However, there is a funding shortfall which will be covered by a loan.

The proposed site for the business will be on 3rd avenue Manhattan and will be leased for an initial period of 2 years from June 2018 with an option to extend. Reasons for choosing 3 rd avenue include;

  • Proximity to a large downtown business community
  • Close to major tourist attractions frequented by many tourists
  • Availability of sufficient parking
  • Reasonable rent rates compared to other areas of the city
  • Premises is strategically located and highly visible

Even though Michael has been in the internet service provision industry, he plans to hire five additional staff to help in running the internet café.

Cyber cafe business plan - Startup Cost

Services for Customers

YellowNet will be a professionally managed and equipped with the latest cutting edge technologies to meet the demands of clients. In a bid to stand out as a unique and modern establishment, the business intends to go an extra mile and cultivate strong relationships with its customers. The intention of offering a wide variety of services under one roof is to offer clients the best value for money, and at the same time make profits in accordance to the law,

The quality of service is expected to be exemplary right from accessing the internet to general customer service etiquette. The target is to ensure customers enjoy themselves while at the facility and look forward to coming back again.

Products and services to be offered at YellowNet include:

  • Offer fast and secure internet browsing services
  • Help clients access reliable and affordable international internet calls
  • Avail the required hardware and software to facilitate video teleconference services
  • Provision of document printing and scanning services
  • Offer highly sophisticated infrastructure for computer gaming
  • Sale of call cards and internet bundles from various service providers
  • Offer caffeine, snacks and various types of soft drinks
  • Provide consultancy and advice in internet related services

YellowNet has invested heavily in a wide array of internet applications. As part of internet café business introduction strategy, the establishment intends to harness the latest technologies to ensure the business is fully technology compliant.

With the realization that many people are increasingly becoming keen on online gaming, Michael is keen on branding his business as a computer game café with the best gaming applications you cannot find anywhere else.

In future, YellowNet intends to establish a small internet training center that will offer learners a chance to be trained by experts on how to effectively use the internet.

Marketing Analysis of Cyber Café Business

Comprehensive cyber cafe business plans always offer a detailed analysis of the target market. YellowNet is expected to operate in a highly profitable environment that will allow the business be a trendsetter in the cyber-café industry. With a growing number of people embracing the coffee culture and more people looking for fast internet facilities, the business caters for both groups. This is no doubt an excellent concept that is poised for success. This internet café business model is a combination of two related businesses under one roof.

5.1 Target Market Segment

YellowNet intends to offer people looking for somewhere quiet, comfortable and cozy to browse the internet. The establishment admits both experienced internet users as well as novices willing to gain knowledge on utilizing the internet. YellowNet’s customers can be divided into two broad categories. The business is targeting an age group of between 18 to 60 years and beyond.

Group One consists of customers who are internet savvy and are just looking for a comfortable and inviting facility aside from their homes and offices to browse the internet and enjoy a cup of coffee and snacks. Group Two consists of customers who aren’t yet familiar with the internet but for various reasons, have to visit an internet café to accomplish various tasks.

Basically, anyone who has a passion for computers and internet is a potential customer. Because many people have internet at home or on their mobile gadgets, it is difficult to find a social setting especially in the Central Business District where you can access high-speed internet.

YellowNet intends to target both local and travellers who wish to check their emails, work or play games in a friendly environment. Customers coming into the premises will either use YellowNet’s PCs or plug in their notebooks and tablets into internet ports. The business targets a wide demographic; from youngsters who’re computer savvy to computer novices who’ve realized computer and internet knowledge is a must have.

This well-laid out internet café business plan focuses on these market segments:

5.1.1 University Students

University students are an important target niche in this cyber cafe business plan because they’re always in constant need of internet access and various computer programs. Because they’re always working on projects and assignments, they will find it helpful to work from a cyber cafe where they can have access to unlimited internet. Because they don’t earn an income, students might not be able to afford to pay for home internet packages and therefore, will opt for an internet café which could be cheaper.

In addition, they’re always in need of scanning, printing and document preparation tasks. On many occasions, students remain in the cyber café for extended time are an excellent target for YellowNet. The growing number of students in universities means there is a steady demand for quality yet affordable internet service.

5.1.2 Office Workers

These are professionals who either reside in New York City or travelling professionals who have visited NYC for conferences. Modern career professionals are always on the move and require quick access to fast internet and other cyber-related utilities to effectively perform their work. Often they will need a quiet, well managed and professional internet café to either read work emails, print, scan or work with diverse applications such as Google, Microsoft Office and Adobe Photoshop. YellowNet understands office workers are sensitive and knows too well professionalism must be top-notch.

5.1.3 Teenagers

Teenagers are excited with anything to do with technology landscape. Therefore, they are a major target for YellowNet. If you’re thinking how do internet cafes make money , you cannot afford to ignore teenagers. These tech savvy youngsters want to be online the entire day playing online games, chatting online and posting photos and multimedia content on social networks. For them, life without internet is worthless. YellowNet intends to always have the newest hardware and software to facilitate intensive online gaming sessions.

5.1.4 Seniors

Seniors are not so much fascinated about computers and the internet. However, they do need to accomplish tasks that require them to visit an internet café. In most cases, seniors are a unique but very lucrative target niche for any cyber related business. Because of their old age, they need somewhere comfortable and friendly to access the internet. In most cases, they will need to be assisted by employees to accomplish various tasks such as browsing, printing and scanning. Seniors always need good customer service because they’re sensitive and require staff to be patient with them.

Cyber cafe business plan - Market Segmentation

5.2 Pricing of Packages

YellowNet offers competitive pricing after carefully evaluating the pricing structure for competitors. Since the business targets middle income customers, prices have been structured to effectively cater for this economic and social group.

A summary of YellowNet Prices is indicated below:

  • Browsing per Minute $0.05
  • Document Printing Per Page $1
  • Scanning per Page $2
  • Gaming Per Hour $5
  • Special Packages $2 per hour (After browsing for three hours)

Prices are client-conscious in order to allow them see value in services offered by YellowNet. There are also special packages in place for those who wish to browse the internet for extended hours or print large volumes of documents. Prices outlined in this business plan are friendly to both the customer to ensure they get the best value for their money, while at the same time ensure the business makes good profits from services rendered.

5.3 Business Target of the Company

While there are many internet cybers operating , YellowNet plans to follow a business strategy services that will deliver good results for the business. Before setting up shop, the business has analyzed customer demand, trends and behaviors in order to respond better to their needs.

Fortunately, YellowNet is the first cyber café to be set up on 3 rd Street and enjoys a niche-market that extends over one kilometer. The business targets to enjoy great advantages especially in brand recognition and customer loyalty. Initially, the company will command an almost 100 percent market share in the immediate surroundings. However, in the next couple of years, chances are high, other internet cafes may open. The goal is to still retain over 70% of the market share in the wake of competition.

After doing extensive market research, the following was concluded:

  • YellowNet cyber will need to adjust its working hours in order to get more clients. For instance, the cyber will open earlier that competitors and remain open till late after other internet cafes have closed.
  • Charge a slightly lower browsing, printing and scanning rates compared to what others are offering their clients.
  • There will be a large number of clients visiting the premises especially when international conferences, shows and exhibitions are taking place in the surrounding.
  • The cyber will be extremely busy especially during the weekends and weekday evenings as people seek somewhere to browse the internet and socialize as they enjoy a cup of their favorite drink.
  • A lot of customers particularly those reading emails only will visit the premises for a shorter period of time compared to those doing research and projects.
  • Always have admin on duty to assist special customers especially seniors and those who may need someone to quickly respond to general enquiries.
  • Fully implement this gaming café business plan to ensure YellowNet is popular for online gaming as its latest catch especially amongst the youth.

Without a solid strategy, opening an internet café will be a failed mission. In this section, we look at the strategies that YellowNet intends to put in place to ensure it meets its expectations. This cyber has formulated three key strategies which include;

  • Focus on attracting a higher number of novice internet users with a friendly and accommodating environment that doesn’t make novices feel intimidated. YellowNet aims to put in place training opportunities to grow and maintain a loyal customer base.
  • Attract more Power Internet users who’re extremely knowledgeable when it comes to using the internet. This is an important customer segment for YellowNet as they’re always in need of cyber café services. Their web-browsing experience makes them to be admired by novice internet users.
  • Focus on establishing a friendly and comfortable social setting for YellowNet customers. A good social environment incorporates entertainment attracting customers that would ordinarily not need to access the internet from a cyber café. Once in the cyber, these customers should find an entertaining environment that will make them realize how fun it is to access the internet in a cyber café.

6.1 Sales Strategy Pyramid

The following points outline specifics on how YellowNet will implement the three strategies outlined above. Strategy pyramid graphics can be found in the appendix section of this plan.

6.1.1 Attract Power Internet Users

This strategy will place more emphasis on putting in place initiatives that will attract power internet users. These users are critical to the success of YellowNet and the following strategies will be used to attract these customers;

  • Stay abreast and offer the best computing technologies; these users love using the latest technologies.
  • Offer printing and scanning services
  • Allowing clients to access powerful software applications.

6.1.2 Offer a Social Hub

This strategy lays emphasis on building a safe, nice and friendly environment for YellowNet customers. Starting a cyber café goes beyond just offering PCs and internet.

  • The cyber will focus on availing standard entertainment facilities on the premises to entice more customers to come in. Soon clients who come in to enjoy entertainment will realize there is fast internet on site that they can utilize.
  • Invest in beautiful and well-designed sitting areas, tasteful furniture and decorate appropriately with lively themes that promote comfort.

6.1.3 Entice Novice Internet Users

YellowNet’s sales strategy involves reaching out to more novice internet users. This is a lucrative market that many cyber café business plans tend to neglect. Even though these customers don’t have browsing experience, they can be transformed into loyal cyber café customers. YellowNet intends to attract novice customers by:

  • Ensure YellowNet is known for a novice friendly environment. The facility will be staffed by knowledgeable and experienced personnel to ensure novice customers feel welcomed and their needs are promptly attended to.
  • A customer service desk will be manned by YellowNet personnel throughout to offer any help in case a customer has a question or wishes to raise a concern.
  • YellowNet hopes to introduce internet and email classes for beginners. The goal of these classes is to help novice users familiarize themselves with internet browsing and how to use computer systems available at the cyber café.

6.2 SWOT ANALYSIS

The purpose of SWOT analysis is to enable us understand both internal strengths and weaknesses that YellowNet must deal with. It also points out opportunities available for the business as well as the potential threats.

YellowNet has numerous strengths and advantages that will offer the business a competitive advantage and drive success. Before the plan to start an internet café was initiated, adequate market survey was done to identify the strengths, weaknesses, threats and opportunities.

6.2.1 Strengths

  • Well trained, professional and friendly staff. YellowNet has gone an extra mile to hire and train staff who have a passionate to train and help clients.
  • High-tech equipment which includes super-fast PCs, flat screen displays and high quality printers.
  • Fine ambience. Every customer who walks into YellowNet should immediately feel comfortable and welcomed.
  • A well-laid out vision as YellowNet knows what it takes to effectively meet client needs.

6.2.2 Weaknesses

  • Rapid changing technologies means YellowNet has to always keep abreast of the latest technology.
  • Significant expenses associated with keeping sophisticated hardware and software. YellowNet must -find ways to balance technology with other key business needs.

6.2.3 Opportunities

  • Rapid population increase of internet users means more people will need YellowNet services.
  • Social bonds and networks built as a result of the internet gives the business a platform to grow communities by establishing dedicated chat areas and community programs.

6.2.4 Threats

  • Massive reduction of internet access costs. The cost of internet is dropping rapidly and may end becoming cheap that nobody may be willing to visit a cyber café. YellowNet is aware of this reality and will constantly monitor pricing.
  • Emerging local competition: In future, new cyber cafes will be opened but YellowNet is well-prepared to take on this challenges.

6.2.5 Competitors

  • Because of Michael’s experience in the internet service provision industry, YellowNet has a competitive advantage over other cyber cafes.
  • The business has a unique sales and marketing strategy that effectively addresses how do internet cafes work in a highly competitive environment.

6.2.6 Sales Forecast

  • YellowNet Cyber is expected to get a regular influx of customers throughout the day and the sales are expected to vary from day to day and month.
  • YellowNet has based projected internet sales based on number of hours every terminal is active. Coffee and espresso sales are based on a financial data provided by Kobrick Coffee Company.

Cyber cafe business plan - Sales Forecast

6.2.8 Milestones

The Yellow Net Cyber Café has come up with some basic milestones to keep the business priorities in check. Responsibility of implantation will be overseen by Mike Thicke and his wife Tracy Thicke, who is the manager of the business. The milestone table below will be updated with an actual table as the year progresses.

Cyber cafe business plan - Milestones

Personnel Plan

Michael Thicke is the CEO and Owner of YellowNet Cyber. He manages and oversees all daily activities in the internet café. Mike will be helped by his wife Tracy, who is the Manager and will oversee financial books for the business. Both Mike and Tracy are responsible for making key management decisions.

Three staff members are Admin Assistants working part-time earning $7.00 per hour for 30 hours per week. There is one full-time technician working 40 hours per week at $12 per hour. The role of the technician is to offer technical support to clients and fix minor terminal bugs while Admin Assistants perform general administration duties. Intensive interviews and training is done to ensure only qualified personnel work in the establishment.

The simple staff structure ensures efficient distribution of duties and seamless workflow. It also allows better communication among team members to facilitate quick decision making. YellowNet management knows the secret to success is how to start your own internet café business with minimal but efficient personnel.

The following table is a representation of employee salaries for the next three years.

Financial Plan

YellowNet has developed the following financial plan which outlines how this cyber will achieve its financial goals within first three years. A financial way forward of how to start an internet cafe is essential to help the business realize its financial targets. There are plans in the pipeline to launch other establishments in NYC. For this to happen, the company must formulate a workable financial plan that will drive success.

8.1 Important Assumptions

Basic assumptions are indicated in the table below. These assumptions are expected to show variations due to various factors, but the result will not have any significant effect on the company’s financial strategy.

8.2 Brake-Even Analysis

Brake-even data for YellowNet is illustrated in the chart and table below.

Cyber cafe business plan - Brake Even Analysis

8.3 Projected Profit and Loss

Payroll Expense: The founder of YellowNet, Michael Thicke will get a salary of $26,000 in year one, $28,000 in year two, and $30,000 in year three. YellowNet has put in place plans to hire 3 part-time after first year ends for $6 per hour while a full-time technician will earn $12 per hour.

Lease Expenses: The facility intends to lease a 1,500 square foot facility at $1.875. According to the lease agreement signed by YellowNet, rent due every month totals to $800 for a total of 24 months. After five hundred and twenty days, the lease is availed for consideration. Right to renew or cancel the agreement is based on issues at hand.

Utilities Expense: As indicated in the signed lease agreement, the lessor is responsible for utility payments which include; real estate taxes, gas and garbage disposal among others. YellowNet is expected to cater for the internet cafe business phone bill expenses.

Marketing Expenses: YellowNet has allocated $20,000 for promotion related expenses for year one. This money will cater for placing adverts in local dailies to boost customer awareness.

Insurance Expenses: YellowNet Cyber has allocated $7,000 for insurance for the first year, second and third year. In future, the business intends to spend more on insurance coverage.

Taxes: Since YellowNet is an LLC, it is not taxed but there is a 15% payroll obligation.

A Comprehensive profit and Loss data is illustrated in the table below.

Cyber cafe business plan - Profit Monthly

8.4 Projected Cash Flow

YellowNet’s projected cash flow is shown in the table below.

Cyber cafe business plan - Projected Cash Flow

8.5 Projected Balance Sheet

YellowNet’s projected balance sheet is shown in the table below.

8.6 Business Ratios

The SIC (Standard Industrial Classification) code for Internet Service Provider Industry is “Remote data base information retrieval “7375.9903. “information retrieval services” 7375 report was used to generate the industry profile. YellowNet is also a food café so it could have used “Eating Places” ratios based on SIC classification 5812. YellowNet Café belongs to two business segments that makes the ratios a combination of two industries.

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Plan Projections

ideas to numbers .. simple financial projections

Home > Industry Templates > Internet Cafe Business Plan Revenue Projection

internet cafe revenue projection template v 1.0

Internet Cafe Business Plan Revenue Projection

This internet cafe revenue projection template is the first step in starting an internet cafe business plan. As can be seen below the template provides a quick and easy method to estimate revenue for an internet cafe for the next 5 years.

internet cafe revenue projection template

The template allows for additional sundry revenue types to give a complete revenue projection for the five year period.

A daily revenue summary by revenue type, computer rental, food and drinks, and services is provided for analysis purposes.

Internet Cafe Business Plan Revenue Projection Download

The internet cafe business plan revenue projection template is available for download in Excel format by following the link below.

About the Author

Chartered accountant Michael Brown is the founder and CEO of Plan Projections. He has worked as an accountant and consultant for more than 25 years and has built financial models for all types of industries. He has been the CFO or controller of both small and medium sized companies and has run small businesses of his own. He has been a manager and an auditor with Deloitte, a big 4 accountancy firm, and holds a degree from Loughborough University.

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Read the news, exclusive content:, how to grow potatoes without soil: an innovative approach, building a winning transportation business in south africa, the small business success blueprint: transforming your future, 15 steps how to start an internet café business in south africa.

Every business starts with research and strategy. The primary objective for developing a business plan is to become aware of subjects you may not have previously acknowledged or explored.

Table of Contents

You may wish to develop a gaming lounge business plan or an eCommerce arena business plan, depending on your scenario. Because they are quite similar to the concept of an Internet café, we advise adopting this as a template and expanding it as needed. Furthermore, this page has a plethora of useful information to assist you along the way.

10 Steps How to Start an Internet Café Business in South Africa

Starting an internet café business can be a difficult endeavor, especially if you have no prior entrepreneurial expertise. Creating a company strategy, on the other hand, will considerably assist you along the path.

To begin with, it will assist you in gathering a range of crucial information and statistics, coming up with a variety of internet cafe business ideas, deciding on the structure, considering the advantages and drawbacks of this business, and even considering its future development.

When you first start working, you may wonder if it is a viable company, how much it costs to operate an Internet cafe, or what equipment is required to start an Internet cafe. This article is unlikely to provide you with a complete solution; rather, it will provide you with a general summary of the Internet café business while posing additional questions for you to ponder.

Almost everyone nowadays needs computer access, yet not everyone can afford a personal computer. Phones are great for texting and browsing, but what about when you need to submit a CV to apply for a job, print important papers to be signed, or do long research?

10 Steps How to Start an Internet Café Business in South Africa

To meet these demands, internet cafés have cropped up all throughout South Africa since the advent of broadband. Many of these are fax-call-copy shops, which are as widespread on African city streets as hair salons and fast-food stands.

In addition to providing a valuable service to ordinary South Africans, internet cafés provide chances for aspiring company entrepreneurs. The story of Sbusiso Zuma, who founded the Clermont Cyber Café in Clermont with his brother in 2007, is only one example of a successful start-up in this field. The award-winning company now has multiple outlets in KwaZulu-Natal and wants to expand even further.

Starting an internet café is not as difficult as it may appear. The key things you’ll need are a location, computers, and internet access. Here are some more things to think about.

Internet cafe setup requirements

Step-by-step plan or proprietary system. List a complex of providers, suppliers, processes, tools, or systems that you own, granting your internet cafe a benefit or competitive advantage. As a basic think of the following:

  • Location (rent or buy or build)
  • Design and renovation of the premises
  • Supply of furniture (tables, chairs, sofas, bean bag chairs) and equipment (coffee machine, vending machines, etc.)
  • Provider of the Internet
  • Supplier of computers, and other devices
  • Software Licenses
  • Supply of additional services (drinks, catering)
  • Team – number of employees, their roles, responsibilities, shifts
  • Internet cafe management software

10 Steps How to Start an Internet Café Business in South Africa

Some crucial first steps

  • First, investigate the potential of your business idea and create a business plan. Several local organizations can assist you with this. Try SEDA or DTI , or obtain the free Business Plan .
  • Determine how you will position yourself in the market by researching what a typical internet café offers. Will you try something different to distinguish yourself from the competition?
  • Hone your business acumen. Do you understand accounting, budgeting, and financial planning well enough to run a business? Finding a mentor may be beneficial. The National Youth Development Agency operates a volunteer mentorship program for young entrepreneurs, but there are numerous more options if you are no longer considered a youth.
  • Determine if you will operate as a sole proprietorship, corporation, or partnership. Then, register your company to ensure that you meet all legal criteria and stay on good terms with the IRS. You will immediately be registered with SARS if you register as a corporation with the Companies and Intellectual Property Registration Office (CIPC). If you choose the sole proprietorship or partnership approach, you must register with SARS directly.
  • Consider where you will locate your internet café. Do you want to help a certain community? Will you require any storage space? Are you able to purchase space, or will you have to rent? If so, can you include the rental cost in your overhead? Don’t forget to examine the municipal by-laws in the area where you wish to open your café to ensure that you follow local restrictions.
  • Consider alternatives to fixed “brick and mortar” if buying or creating trading space is likely to be out of your price range. Converted cargo containers, for example, are becoming increasingly popular as office and retail spaces.
  • Each container can be fully modified to meet your requirements, such as with appropriate work tables, connecting points, lighting, and security features.
  • Shipping containers have the added benefit of being totally movable, as well as weather and intruder resistant. If your internet café business grows and you need to scale up to meet demand, you can simply “add on” another container to extend your operations.
  • Make critical selections regarding your gear, software, internet service provider (ISP), and network alternatives. Computer equipment can be leased, so you don’t have to commit a huge chunk of money upfront. Ideally, you want an ISP that is dependable and provides hosting as well as technical assistance.
  • If you lack all of the necessary technical knowledge, consult with IT professionals. Those in the know will also be able to advise you on selecting the best ISP. There are other organizations that teach aspiring internet café operators the ins and outs of the business.
  • Determine your price points. Investigate the rates charged by competing for internet cafés, keep your business plan and bottom line in mind, and think about what clients in your area might be ready to pay. You want to break even as soon as possible, but you also want to keep people coming in.
  • You are now ready to market your company to your target demographic. Create a website (or blog-as-website ) and a Facebook page, and think about placing an ad in the local newspaper. Hopefully, you’ve chosen a location with adequate foot traffic to view your signage and encourage walk-ins. Encourage customers to subscribe to your website so that you may send them newsletters about upcoming campaigns or promotions.
  • Also, strive to give something unique. Adding gaming to your service is something that every wise internet café owner should think about. Online gaming is a developing industry, and gamers are known to play for extended periods of time. Good news for your company!

Internet cafe marketing plan and strategy

Every marketing action – be it a message, flyer , social post , or event – is aimed at people. Thus, when devising an internet cafe marketing plan it is crucial to gather as much information about your audience as possible.

Psychographics and demographics. Define your target audience’s demographics, such as age, gender, income, and location. Then, record their psychographic features, such as interests, desires, fears, and so on. You may discover that there are various groups/clusters of your TA when gathering these data.

To differentiate them, use the Personas technique. This will assist you in meeting the objectives of your marketing efforts, improving your lead generation and conversion strategy, and providing more appropriate products/services to your clientele.

Remember that even the smallest detail can make a big difference. What if a major portion of your clients are vegans, environmental activists, or people who live a sustainable lifestyle? How can you make their visit to your café more comfortable – vegan snacks, sustainable energy sources, eco-friendly furniture, etc? The possibilities are unlimited here. Your objective is to determine the characteristics that will indicate consumer interest and loyalty to your Internet cafe.

10 Steps How to Start an Internet Café Business in South Africa

Where can you discover your customers? Where can you locate them – online or in person? Consider the online services and social media platforms they utilize. Do they actively participate in social media groups, read specialist journals, or attend festivals? The clearer your picture is at this level, the easier it will be for you.

When drawing a marketing strategy (visibility, lead generation, and conversion).

Strategy for visibility (awareness). How will consumers find out about your Internet cafe – through Google or social media ads, paid commercials on TV or YouTube , influencers, leaflets, or word-of-mouth? There are several options and combinations available. Budget and efficacy are the most important considerations here. You can spend thousands of dollars and receive no results, or you can spend almost nothing and achieve your goal.

Examine the previous step’s responses first, then determine the channels through which you can reach your audience and compare their rates. Then develop your approach. Remember that one of the advantages (benefits) of digital marketing is that you can try several techniques with a minimal budget, discover what works best, and then increase the costs. Consider hiring a digital marketing agency if that fits your needs.

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BusinessPlans

Internet Cafe Business Plan

If you're looking to secure finance for your internet cafe business, then you'll need a robust business plan.

Every lender requires a business plan from you and the Business Plan Academy has made this task quick and easy for you. Through our 20 years business planning experience, we've worked with many banks and perfected the 18-page internet cafe business planning system.

At the heart of this system is an already completed internet cafe business plan with every section your lender requires already completed.

Simply enter your own business data to tailor the narrative to your business. Then use the "Financial Forecasting Wizard" to create all your financial plans.

The Benefits of This System

  • Specific for an internet cafe business.
  • Every section already complete.
  • Easy to tailor to your own business.
  • Specially formatted for banks.
  • Hundreds of examples to help your own thinking.
  • No special software required (uses Microsoft Word).
  • Downloadable online so you can start immediately.
  • Saves you time as you can start from a completed plan.
  • Guaranteed to get you finance - or your money back.

Business Plan Contents

  • Executive Summary
  • Description of Business
  • Product Summary
  • Business Strategy
  • Financial Summary
  • Market Research
  • Market Trends
  • External Research
  • Market Estimates
  • Management Team
  • Business Location
  • Business Organisation
  • SWOT Analysis
  • Competitive Analysis
  • Customer Segments
  • Customer Demographics
  • Sales Strategy
  • Pricing Strategy
  • Marketing Plan
  • Advertising Plan
  • Objectives & Plans
  • Resource Allocation
  • Budget Allocation
  • Startup Budget
  • Forecast Profit & Loss Account
  • Forecast Balance Sheet
  • Forecast Cash Flow
  • Sales & Profit Forecasts
  • Sales Charts & Graphs
  • Bank Preferred Format
  • Suitable For PC and Mac

Additional Guides Also Included

The internet cafe business plan also comes with the following comprehensive business planning tools at no additional cost to you:

Fast-track Business Plan Guide

This step-by-step guide takes you through every element required for your plan. It includes over 250 examples to make completing your business plan a simple task.

Business Plan Template

You can choose to edit the sample internet cafe business plan directly or use this template to add in your details. The template structures your information into the correct format for final preparation.

Financial Forecasting Wizard

Completing financial statements is one of the hardest things to do. Therefore, you'll receive the Financial Forecasting Wizard. This interactive spreadsheet model automatically calculates your Profit & Loss, Cash Flow, and Balance Sheet from your base business data.

Free Online Support

With your business plan, you receive unlimited access to our online business community. Here you can make partnerships, discover new ideas, discusss joint ventures or get immediate solutions to any challenge you may face.

100% No-Risk, 90-Day Money-back Guarantee

We're confident that this Internet Cafe Business Planning System will enable you to quickly complete a robust business plan for your business. We also guarantee it will secure the finance you require, or we'll refund your purchase in full within 90 days.

How To Download

The complete system is only £29.95 including VAT.

As you are ordering over the internet, you can order and download 24 hours a day. You can select the secure servers or Worldpay or Paypal to process your order.

Click here to download The Internet Cafe business plan and business planning tools

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Starting an Internet Cafe Business in South Africa – Business Plan (PDF, Word & Excel)

Posted by BizBolts | All Articles , Business Ideas , Business Plans

Starting an Internet Cafe Business in South Africa – Business Plan (PDF, Word & Excel)

An internet café is a profitable business to start in South Africa. With the increasing number of internet users in the country, there is still a significant number of people with no internet access especially in rural areas -only 2% of rural homesteads have access to the internet. An internet café especially one that offers other services such as gaming, printing and utility payments is a lucrative business that can provide you with good profits. This article will outline how to start an internet café business in South Africa the internet cafe business plan – PDF, Word and Excel.

There are some essential things you need to consider before you venture into such a business venture. You have to decide on the size of your internet cafe; the location of your shop, the kinds of products and services you will sell, and your target market. These choices will be affected by the amount of capital you have, and the market you are targeting. You should carry out a feasibility study, market research and have a good internet café business plan before you venture into this type of business.

MARKET RESEARCH

Market research is a critical part of every business. The more you know about your market and its needs, the easier it will be for you to develop your business strategy and find the right customers. When conducting market research for an Internet cafe business, check out your competition: You need to know who else is in your market so that you can decide what makes your business different from theirs. Consider visiting your local internet cafes and seeing what their offerings are, as well as how they differ from yours. Find out whether or not they offer something that you don’t already have in place, and take note of their weaknesses. You must check out the size of your market in order to understand just how large your industry is before launching your internet cafe business. After conducting a market assessment, you will be in a much better position to segment your ideal market. You can segment your customers based on age, hobbies, and buying habits. This way, you can find out if your services are suitable for them.

INTERNET CAFE BUSINESS MODEL

An Internet café, also known as a “cybercafé,” provides the use of computers with high bandwidth Internet access for a set price. The use of these computers is generally charged by the minute or part of an hour. The internet cafe business model is a simple one that you can implement. You must have a physical location in order to run your internet café business. You will also need some equipment and software, as well as staff to run the business and serve customers. A typical day at an internet cafe involves opening up for business during the morning or afternoon hours, from 8 a.m. to 4 p.m., but that will depend on your target market and location. You can hire staff to greet customers and take their orders for the duration of their online stay (usually 30 minutes). These staff members can also monitor the computer use of minors under 18 years old. Since internet services have become readily available in most parts of South Africa, you can supplement your services by offering gaming services, printing, and utility payments too. You can also offer coffee, tea, and some snacks to attract clients to your shop.

LOCATION & PREMISES

The location of your business is an important decision to make before you start an internet cafe. It’s important that you locate your internet cafe close to your target market. Consider the amount of road traffic, find an easily accessible location where people can stop and quickly get service. There are several possible locations, including shopping centres, malls and the city centres. The location you plan for your internet café has an effect on your marketing strategy. Opening an internet café close to places that typically have potential for traffic such as near schools could be ideal depending on your target market. It is also important to be strategic about your neighbouring businesses because you are more than likely to feed into each other instead of competing. Your internet cafe should be large enough to accomodate the number of computers you intend to have, and space for other services you intend to offer. Customers should be able to freely move within the internet cafe. Your internet cafe business plan should cater for the costs of purchasing or leasing the premises.

EQUIPMENT FOR INTERNET CAFE BUSINESS

You need various equipment for your internet cafe business. The equipment you need will depend on the size of your internet café and the kinds of products and services you will offer. The basic equipment required for an internet café are computers and Wi-Fi routers which provide high-speed internet connection. The other equipment will be determined by the extra products and services you will offer at your internet café. For example you may need printers, laminating machines, binding machines if you intend on offering those services. You will also need a refrigerator if you plan on selling refreshments. Your internet cafe business plan should cater for the costs of purchasing the relevant equipment.

PRODUCTS AND SERVICES

The products and services you will offer will depend on your target niche. Most internet café offer internet surfing, gaming, printing & related services, computer accessories, refreshments, and you can also purchase or pay your utility bills in other internet cafés. It is best to offer differentiated services to your customers in order to attract more customers and to increase cashflow. It may be a good idea to sell beverages and snacks to complement your internet products and services. Another essential factor in running an internet café is is selecting the right Internet service provider (ISP). Your internet service provider should offer you reliable and high speed connection that will allow you to offer quality internet services that way you can attract and retain customers. The are many internet service providers you can use for an internet cafe like Vodacom Business Internet,  Telkom Business Internet and many other fibre companies. Your internet cafe business plan should clearly outline the different products and services you will offer.

COMPETITIVE ANALYSIS

It is critical to compare your internet cafe business to other similar businesses when setting one up and running one. In this way, you can determine what the strengths and weaknesses of your competition are and how they compare to yours. As part of this process, you should consider the following questions. What makes your internet cafe better? Why would people come to your shop instead of going somewhere else? How does your internet cafe differ from the other competitors’ offerings? Look out for any opportunities for you to improve upon the services you offer your customers? With a competitive analysis, you can discover where your internet cafe business can do well, where you need to improve, and which trends you need to get ahead of. You should conduct a competitive analysis on a regular basis, not just when you first open your internet cafe business. Your competitive analysis should include your competitors’ features, market share, pricing, marketing, differentiators, strengths, weaknesses, geography, culture, and customer reviews. Your cybercafé chases similar  customers as its competitors. Since you offer comparable products or services to each other, you need to understand why you win some clients but lose others, and a competitive analysis helps you do that.

STAFF & MANAGEMENT

As a customer-centric business, its important that you hire employees that are friendly and efficient. Your employees should be passionate about serving and assisting clients. If you want to hit the ground running it is better to hire a team of people who have experience in running an internet café. Your staff members should be computer literate and able to teach and assist your customers. Inexperienced staff members need to get extensive training before they can be given intricate tasks. There are risks associated with running an internet café. It is important that your staff are always on the lookout for scammers and cybercriminals who prey on unsuspecting customers and your business. Thus, the issue of security cannot be underestimated when it comes to running an internet café.  Some of the required staff for an internet café include, the café assistant, security and administration to name a few.  Your internet cafe business plan should cater for the salaries of your staff.

Some of the day-to-day operation of this business involves:

  • Help customers with the use of computers and applications.
  • Respond to customers who encounter error messages from accessing sites, emailing, or downloading content.
  • Monitor use of computers to ensure compliance with café policies and applicable laws and regulations.
  • Time customers of the number of minutes or hours they will use the computer, internet and playing online games.
  • Serving refreshments

MARKETING AND SALES PLAN

A marketing and sales plan is a document that contains all the information you will need to set up and run your internet cafe business. Your plan should contain research on how well your target market will respond to your internet cafe products and services, plus it should outline the steps you must take in order to reach your customers. Your marketing plan will also include a detailed sales strategy that describes how you will make money from the sale of your cybercafé services. You should clearly outline how you will set up your internet café and the kind of complimentary services you will offer. Some of the strategies you can include in your sales and marketing plan include, offering discounts for selling more login tickets and buzz marketing, where you can focus on creating excitement among consumers about a particular game or service at your cafe. Consider event marketing, which can be both online and offline, in order to promote your internet cafe. This can be a gaming night where regulars and new clients can be invited to play games for a price. That can be a great way to promote your business. You must not neglect word-of-mouth marketing when creating your sales and marketing strategy. Word of mouth marketing is still a great way to raise awareness about your internet business.

Although there is a huge gap between internet access in urban and rural areas, South Africa has one of the fastest growing internet penetration in Africa. The demand for internet services has been growing at a fast rate, with a lot of business being conducted online. Even though some people in urban areas have access to internet connection at home, they still make use of internet café for other services such as printing and laminating. Even in the urban areas a lot of people access internet from internet cafes as not everyone has internet at home. Business peoples, students, freelancers are big users of internet in internet cafes. Another market that has been growing all over the world including in South Africa is online gaming.  However, not everyone in urban areas has the proper equipment for gaming. In rural areas few people have access to the internet so there is a ready market for the traditional services of browsing and emailing. Thus, each market, has unique needs that can be met by an internet café. Ensure that you conduct a feasibility study for your business before you set it up in your chosen location. A proper marketing strategy should be included in your internet cafe business plan.

KEYS TO PROFITABILITY

To start a successful internet business, consider opening one in a neighborhood with a middle- to low-income population. Opening up an internet café in a high-income neighborhood is not ideal. A lot of people from high-income neighborhoods already have WI-FI and computers, and the majority of them also have multipurpose printers and gaming devices. The only time you’ll get business is when the ink on their printers runs out. Many new entrepreneurs appear to make this error. Also, leasing a space in a high-income neighborhood can be very costly. Your business will run at a loss and ultimately fail. Consider locating your cafe in townships or middle- to low-income neighborhoods to ensure a steady flow of customers. You should take your internet café to people who actually need it. The city center of any town is not a bad place to have your shop, especially in small towns that are surrounded by rural areas where you will likely get a lot of clients, especially if you don’t have a lot of competition.

Whether you are a young entrepreneur, a professional seeking to start your own business or someone who needs a retirement plan, investing in an internet café is something worth considering. One thing that can set you apart before investing in any venture is developing a business plan. A well thought out internet cafe business plan will help you in both the short term and long term for your investment. There are various risks associated with running an internet café, like any other venture, your internet business plan should clearly outline these risks involved and ways to minimise them.

PRE-WRITTEN INTERNET CAFE BUSINESS PLAN (PDF, WORD AND EXCEL): COMPREHENSIVE VERSION, SHORT FUNDING/BANK LOAN VERSION AND AUTOMATED FINANCIAL STATEMENTS

For an in-depth analysis of the internet cafe business in South Africa, purchase our internet cafe business plan. We decided to introduce the business plans after noting that many South Africans were venturing into the internet cafe business without a full understanding of the industry, market, how to run the business, the risks involved, profitability of the business and the costs involved, leading to a high failure rate of their businesses.

Our business plan will make it easier for you to launch and run an internet cafe business successfully, fully knowing what you are going into, and what’s needed to succeed in the business. It will be easier to plan and budget as the internet cafe business plan will lay out all the costs involved in setting up and running the business. The business plan is designed specifically for the South African market.

USES OF THE INTERNET CAFE BUSINESS PLAN (PDF, WORD AND EXCEL)

The internet cafe business plan can be used for many purposes including:

  • Raising capital from investors/friends/relatives
  • Applying for a bank loan
  • Start-up guide to launch your internet cafe business
  • As an internet cafe project proposal
  • Assessing profitability of the internet cafe business
  • Finding a business partner
  • Assessing the initial start-up costs so that you know how much to save
  • Manual for current business owners to help in business and strategy formulation

CONTENTS OF THE INTERNET CAFE BUSINESS PLAN (PDF, WORD AND EXCEL)

The business plan includes, but not limited to:

  • Market Analysis
  • Industry Analysis
  • 5 Year Automated Financial Statements [ Income statements, cash flow statements, balance sheets, monthly cash flow projections (3 years monthly cash flow projections, the remaining two years annually),break even analysis, payback period analysis, start-up costs, financial graphs, revenue and expenses, Bank Loan Amortisation]
  • Marketing Strategy
  • Risk Analysis
  • SWOT & PEST Analysis
  • Operational Requirements
  • Operational Strategy
  • Why some South Africans in the internet cafe business fail, so that you can avoid their mistakes
  • Ways to raise capital to start your internet cafe business in South Africa

The Internet Cafe Business Plan package consist of 4 files

  • Internet Cafe Business Plan – PDF file (Comprehensive – 82 pages)
  • Internet Cafe Business Plan – Editable Word File (Comprehensive – 82 pages)
  • Internet Cafe Business Plan Funding Version – Editable Word File (Short version for applying for a loan – 43 pages)
  • Internet Cafe Business Plan Automated Financial Statements – (Editable Excel file)

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The business plan has a highly professional look and feel. The research really helps me look deep into the market that I am targeting, it’s well suited for the South African market. The business plan clearly outlined everything I need to start the business and the costs. It’s now easier to budget and plan. Thank you very much.

GET THE INTERNET CAFE BUSINESS PLAN (PDF, WORD AND EXCEL) - R500 Only.

We decided to make the business plan affordable to anyone who would want to start the business, and the price for the pre-written business plan is only 500 Rand.

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business plan of a internet cafe

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BizBolts (Pty) Ltd is a business research company based in Johannesburg, South Africa. We sell prewritten business plans for various industries including livestock production, crop farming and retail businesses. BizBolts also publishes articles on business ideas, business news, business tips, personal finance, and entrepreneur profiles.

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11+ Cafe Business Plan Examples [ Restaurant, Cyber, Internet ]

Cafe Business Plan

Coffee ranks second in the most sought commodities worldwide, the first is crude oil, according to a Business Insider report. That doesn’t come as a surprise. We’re all aware that most of us love drinking coffee. For some, coffee is their morning kick-starter and their fuel to start their long, busy day. Others drink several cups of coffee throughout their daily schedule , especially those who have desk jobs. But simply put, people are fond of coffee in general, which could also mean they’re fond of visiting cafes. So if you’ve been considering opening a cafe business lately, now is the time to go for it. It’ll certainly catch the attention of coffee lovers. But first, you need to plan your business right for that to happen. So, here we invite you to have a look at our Cafe Business Plan Examples !

11+ Cafe Business Plan Examples

1. cafe business plan financial template.

cafe business plan financial template

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2. Cafe Business Plan Template

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3. Cafeteria Business Plan

cafeteria business plan

Size: 550 KB

4. Cafe Business Plan Example

cafe business plan example

5. Start-up Cafe Business Plan

start up cafe business plan

Size: 195 KB

6. Sample Cafe Business Plan

sample cafe business plan

7. New Cafe Business Plan

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8. Cafeteria Business Plan Template

cafeteria business plan template

9. Cafe Business Plan in PDF

cafe business plan in pdf

10. Outdoor Cafe Business Plan

outdoor cafe business plan

11. College Cafe Business Plan

college cafe business plan

12. Cafe Marketing Business Plan

cafe marketing business plan

Size: 212 KB

What Is a Cafe Business Plan?

A cafe business plan outlines the profile, products, services, operations, and strategies of a cafe business. It’s simply another form of a business plan that focuses on a cafe business’s overview. You can also call it a coffee shop business plan . This is the document you need to prepare to start making your cafe plan a reality. You should put everything that you’re envisioning for your cafe business on it.

You might be asking why you need a cafe business plan. We have a good explanation for you. Without a business plan, you wouldn’t have a clear vision or goal of establishing your cafe. And you won’t have any form of a solid action plan to achieve your business expectations. Along the way, you’ll face challenges in preparing your business. But you won’t know what to do to overcome them. With a written business plan , you’ll have a clear roadmap of how to arrive from point A to B and so on until you accomplish your business goals. And lastly, the government will look into your cafe business plan proposal before granting you a permit to open your cafe.

What Type of Business Is a Cafe?

Cafes primarily serve coffee to their customers. Therefore, they’re a food and beverage type of business. Historically, cafes were once called as coffeehouses, and they only served coffee. Today, cafes not only serve coffee. They now also serve entree, main course, and dessert dishes, but on a limited menu . Their primary products are still their  coffee menu  and also  tea menu .

How to Write a Cafe Business Plan

Among the first steps in conceptualizing a business is writing a business plan. It’s the first stage in your journey to becoming a cafe business owner. So to help you get started, we’ll give you a few tips in formulating your sample business plan for a cafe.

1. Establish Your Cafe’s Identity

In the first three sections of your business plan, you should establish your cafe’s identity right away. On the title page, you should state your cafe’s official name and display its business logo . On the executive summary , discuss its general overview. And after that, show its business profile.

2. Showcase Your Menu

If you’ve already prepared your cafe menu , showcase it in your business plan. This makes your business plan more appealing and convincing. It implies that you have a clear idea of what you want for your business, even if it’s not final yet. Make sure to provide descriptions of your products, such as their ingredients and possible prices.

3. Outline Your Strategies and Standard Operations

In launching a business, you’ll be doing a feasibility study and a market analysis . Based on their results, you need to come up with your marketing strategies and production plan . Those two should explain how you’re going to promote your cafe and how you’re going to conduct services, respectively.

4. Explain Your Startup Budget Calculation

Probably the most crucial section of a business plan is the budget plan . Financial aspects are never out of the equation in operating a business, especially starting one. So in your business plan, make sure to explain how your budget will cover for every needed expense for your cafe. You should also show an estimate of how it can generate revenue and profit.

What industry does a cafe business belong to?

A cafe business belongs to the food and beverage industry. But because it primarily serves coffee products, it also belongs to a specific section in the food and beverage industry, which is the coffee industry.

What makes cafes popular?

Coffee isn’t the only element that makes cafes popular in every locality. Another element is their overall ambiance. That includes the type of furniture used, the interior design, and the location. The atmosphere that cafes have are simply relaxing. They’re a good place to do work, meet up with friends, read a book, or spend some alone time.

What makes a topnotch cafe business?

The two things that make a topnotch cafe is producing high-quality coffee products and providing excellent customer service. Those two should work hand in hand.

Things could go south immediately if you mismanage your cafe. Plus, many cafes have established trust among customers, and they’re your competitors. With those said, running your cafe won’t be easy. But whoever said owning a business is easy? No one, of course. So start planning your cafe with the help of our business plan examples now! You may also refer to our small restaurant business plan examples .

business plan of a internet cafe

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AT&T Says Service Is Restored After Widespread Cellular Outage

White House officials said the incident was under investigation, but it did not appear to be a cyberattack. Verizon and T-Mobile said their networks were operating normally.

The AT&T logo.

By Jenny Gross and David McCabe

Jenny Gross reported from London and David McCabe reported from Washington.

AT&T said on Thursday that it had fully restored service to its wireless network after a widespread outage temporarily cut off connections for users across the United States for many hours, the cause of which was still under investigation.

The outage, which affected people in cities including Atlanta, Los Angeles and New York, was first reported around 3:30 a.m. Eastern time, according to Downdetector.com , which tracks user reports of telecommunication and internet disruptions. At its peak, the site listed around 70,000 reports of disrupted service for the wireless carrier.

Multiple government agencies said they were looking into the incident, although the Biden administration told reporters that AT&T said there was no reason to think it was a cyberattack.

AT&T did not disclose the scope of the outage, nor the reason for it. When the outage first began on Thursday morning, the company listed the cause as “maintenance activity.”

Jim Greer, an AT&T spokesman, apologized in a statement confirming service was restored and said the company was “taking steps to ensure our customers do not experience this again in the future.”

The outage underscored the importance of connectivity to daily life as individuals and businesses were cut off from communications and the ability to use mobile apps. AT&T advised consumers they could make calls over Wi-Fi and sought to respond to angry customers online. Many phones showed an “SOS” symbol on their screen, signaling they could only make emergency calls, while local governments offered alternate ways to reach 911.

Reports of outages on Downdetector began to fall midmorning, and at one point AT&T’s website showed that outages were limited to users in California , though users in other states were still reporting issues. Cricket, which is owned by AT&T, also reported that its users were experiencing wireless service interruptions and said it was working to restore service.

Reports also surfaced early Thursday that FirstNet, the network AT&T maintains for emergency services personnel, had experienced outages, but AT&T said around 10:30 a.m. that the network was fully operational.

Verizon experienced 3,000 reports of outages at one point on Thursday and T-Mobile about half that. Both companies said in statements that their networks were operating normally.

“Some customers experienced issues this morning when calling or texting with customers served by another carrier,” Verizon said. “We are continuing to monitor the situation.”

In an email, T-Mobile said that it did not experience an outage. “Downdetector is likely reflecting challenges our customers were having attempting to connect to users on other networks.”

Officials in Washington said they were working to understand the cause of the outage. A spokesman for the Federal Communications Commission said its inquiry was being handled by its Public Safety and Homeland Security Bureau, which was in touch with AT&T as well as other providers.

John Kirby, a National Security Council spokesman, said on a call with reporters on Thursday that the Biden administration was told “that AT&T has no reason to think this was a cybersecurity incident,” although he added that they would not be certain until an investigation had been completed.

Mr. Kirby said that, in addition to the F.C.C., the Department of Homeland Security and the F.B.I. were collaborating with technology companies to investigate the outage.

The F.B.I. said in a statement it was in touch with AT&T and would respond accordingly if any malicious activity was found.

Throughout the day, cities urged residents to find alternate ways of reaching emergency or municipal services, like landlines or phones connected to Wi-Fi. The City of Upper Arlington, Ohio , said the fire department might not be notified of fire alarms because of the outage. It urged that any fire alarm be followed up with a 911 call.

The San Francisco Fire Department said on social media that it was aware of an issue affecting AT&T users who were trying to call 911. “We are actively engaged and monitoring this,” the fire department said. “If you are an AT&T customer and cannot get through to 911, then please try calling from a landline.”

The Massachusetts State Police said on social media on Thursday morning that 911 call centers across the state had been flooded with calls from people checking to see if the emergency service worked from their phones. “Please do not do this,” the police said. “If you can successfully place a non-emergency call to another number via your cell service then your 911 service will also work.”

Even in less extreme circumstances, the outage complicated the many elements of life that have come to rely on a reliable connection to the internet.

Staff at the First Watch restaurant in Dania Beach, Fla., had to turn away breakfast customers for a time while the outage prevented them from processing payments.

Debra Maddow, who lives in southwest Houston, said that she first noticed something was off after 7 a.m., when she went to check traffic and Google Maps was offline. Later, she visited a Starbucks to make an urgent call through its free Wi-Fi, she said.

“I’m really frustrated that they’re not telling us anything,” Ms. Maddow said in a phone interview over Wi-Fi. She said she tried to call AT&T for an update, but after a long time on hold, the call was dropped.

Victor Mather , John Keefe , Zolan Kanno-Youngs and Adam Goldman contributed reporting.

Jenny Gross is a reporter for The Times in London covering breaking news and other topics. More about Jenny Gross

David McCabe covers tech policy. He joined The Times from Axios in 2019. More about David McCabe

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E.V. Uncertainty:  In Michigan, one of six battleground states that could determine the 2024 U.S. presidential election, electric vehicles have emerged as a contested piece of the economic future .

A Climate Retreat:  Many of the world’s biggest financial firms spent the past several years pledging to fight climate change. Now, Wall Street has flip-flopped .

IMAGES

  1. Internet Cafe Business Plan sample

    business plan of a internet cafe

  2. Internet Cafe Business Plan

    business plan of a internet cafe

  3. Business Plan For A Internet Cafe (Paperback)

    business plan of a internet cafe

  4. Internet Cafe Business Plan

    business plan of a internet cafe

  5. Cafe Business Plan Template

    business plan of a internet cafe

  6. (DOC) Internet Cafe Business Plan Javanet Internet Café (START-UP

    business plan of a internet cafe

VIDEO

  1. İNTERNET CAFE KAPATTIRDIK! *yayında* 😂❤️

  2. Business #business #career #businessideas

  3. How Much Should We Invest In Café ☕️ Business? #business #cafemanager #motivation #cafeowner

  4. കയ്യിൽ പണം ഇല്ലാതെ കോഫി ഷോപ്പ് തുടങ്ങാൻ സാധിക്കുമോ? Coffee Shop Business Loan from StartUP India

  5. How To Start Cyber Cafe Business||Cyber Cafe Business in Bengali || Business Idea

  6. आप भी खोल सकते है अपना CYBER CAFE

COMMENTS

  1. Internet Cafe Business Plan Template (2024)

    Develop An Internet Cafe Business Plan - The first step in starting a business is to create a detailed internet cafe business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.

  2. Internet Cafe Business Plan: Full Guide

    Executive summary Starting an internet cafe business can be a challenging task, especially if you lack entrepreneuring experience. However, devising a business plan will greatly facilitate you along the way.

  3. Internet Cafe Business Plan Template [Updated 2024]

    Internet Cafe Business Plan Template [Updated 2024] TEAM CLIENTS SERVICES INVESTMENT BANKING Capital Raising M&A STRATEGIC PLANNING AI Consulting Business Analytics Business Plan Consulting Exit Planning Healthcare Advisory Innovation Strategy Impact Advisory RESEARCH Competitive Intelligence Customer Research Industry Analysis Feasibility Studies

  4. Internet Café Business Plan [Sample Template for 2022]

    Executive Summary Planet One Cyber Café®, LLC is a one stop, standard and licensed internet café and coffee shop that is fully equipped with the latest technology in the cyber café industry.

  5. Internet Cafe Business Plan Example

    Solution JavaNet, unlike a typical cafe, will provide a unique forum for communication and entertainment through the medium of the Internet. JavaNet's goal is to provide the community with a social, educational, entertaining, atmosphere for worldwide communication. Market

  6. How to write the business plan for an internet cafe

    Use an online business plan software for your internet cafe plan You are guided through the writing process by detailed instructions and examples for each part of the plan You can be inspired by already-written business plan templates and examples

  7. How to Start an Internet Cafe in 2024: A Step-by-Step Guide

    Industry trend Declining Commitment Full-time It's hard to believe, but internet cafes are still a thing. They're more common internationally, but they still exist in the U.S. They are usually in lower income neighborhoods where people are less likely to have computers and internet access.

  8. How to Write Internet Cafe Business Plan? Guide & Template

    A well-structured business plan is the cornerstone of a successful internet cafe venture. It serves as a roadmap to outline your goals, strategies, and expectations. Here's a comprehensive...

  9. Free Internet Cafe Business Plan Template + Example

    All 100% free. We're here to help you succeed in business, no strings attached. Get the most out of your business plan example Follow these tips to quickly develop a working business plan from this sample. 1. Don't worry about finding an exact match We have over 550 sample business plan templates.

  10. Internet Cafe Business Plan: the Ultimate Guide for 2024

    · Jun 21, 2023 -- Last Updated: 12/17/2023 Are you dreaming of launching your own internet cafe? It's time to make your vision a reality by starting to work on a business plan. A business...

  11. INTERNET CAFE BUSINESS PLAN: Best 2023 Practices With Template (Updated)

    What is an Internet Cafe Business Plan? The Importance of Having an Internet Cafe Business Plan How To Write an Internet Cafe Business Plan #1. Executive Summary #2. Company Overview #3. Market Analysis #4 Competitor Analysis #5. Sales and Marketing Strategy #6. Financial Plan Is an Internet Café Profitable? How do I start an Internet Café?

  12. How to Start a Profitable Cyber Cafe Business [11 Steps]

    1. Perform market analysis. 2. Draft a cyber cafe business plan. 3. Develop a cyber cafe brand. 4. Formalize your business registration. 5. Acquire necessary licenses and permits for cyber cafe. 6. Open a business bank account and secure funding as needed. 7. Set pricing for cyber cafe services. 8. Acquire cyber cafe equipment and supplies. 9.

  13. Sample Internet Cyber Cafe Business Plan

    Step 1: Plan your Café. Always the first step for any business is the task of planning. Financial plans, Café size, location, advertisement plans, operations plan, other services that should be integrated. You must clearly state the amount of the required capital, and how you intend to realize it.

  14. How to Start an Internet Cafe Business in 12 Steps

    Conduct market research and find out the gaps that exist in the market, and then prepare a business plan accordingly to explore the opportunity. 2. Select a Location. Location plays an important role in this business. If you already have a retail space is good. Otherwise, you can consider having a space to rent.

  15. Starting an Internet Cafe Business Plan (PDF)

    This article will outline how to start the internet cafe business, and the internet cafe business plan - PDF, Word & Excel. Market Research Conducting a market research for your internet café business is imperative. You will get to study your intended target market to see if there is need for an internet café.

  16. Cyber-Café Business Plan Template

    This well-laid out internet café business plan focuses on these market segments: 5.1.1 University Students. University students are an important target niche in this cyber cafe business plan because they're always in constant need of internet access and various computer programs. Because they're always working on projects and assignments ...

  17. How to Write a Business Plan for Opening a Cafe

    Section 5: Tell us what you'll sell and how you'll sell it. Now that you know what the competition charges, it's time to create a pricing strategy for your cafe. When creating your menu and prices, be smart. You'll be buying ingredients in bulk, so try to use the same ingredients in many different dishes.

  18. Internet Cafe Business Plan Revenue Projection

    The internet cafe business plan revenue projection template is available for download in Excel format by following the link below. The revenue forecast produced by this template can be used as the starting point for our Financial Projections Template, as part of a business plan for an internet cafe. Users use the free internet cafe business ...

  19. 10 Steps How To Start An Internet Café Business

    15 Steps How to Start an Internet Café Business in South Africa Every business starts with research and strategy. The primary objective for developing a business plan is to become aware of subjects you may not have previously acknowledged or explored. 15 Steps How to Start an Internet Café Business in South AfricaInternet cafe setup requirementsSome crucial first stepsInternet cafe marketing ...

  20. Internet Cafe Business Plan

    Internet Cafe Business Plan If you're looking to secure finance for your internet cafe business, then you'll need a robust business plan. Every lender requires a business plan from you and the Business Plan Academy has made this task quick and easy for you.

  21. How to Write a Cafe Business Plan

    Send your business plan to investors and banks far and wide - put your concept and plan in the hands and minds of as many people as possible. You can't hear no (or yes!) unless you ask. Related Cafe Resources. Cost to Open a Cafe; Cafe Business Plan Template; Cafe Equipment List; Best Cafe Websites; Cafe Marketing Ideas; How to Do Cafe Branding

  22. Starting an Internet Cafe Business in South Africa

    A typical day at an internet cafe involves opening up for business during the morning or afternoon hours, from 8 a.m. to 4 p.m., but that will depend on your target market and location. You can hire staff to greet customers and take their orders for the duration of their online stay (usually 30 minutes).

  23. Cafe Business Plan

    11+ Cafe Business Plan Examples [ Restaurant, Cyber, Internet ] Coffee ranks second in the most sought commodities worldwide, the first is crude oil, according to a Business Insider report. That doesn't come as a surprise. ... A cafe business plan outlines the profile, products, services, operations, and strategies of a cafe business. ...

  24. Reddit has never turned a profit in nearly 20 years, but it just filed

    Reddit, the message board site known for its chronically online userbase and for originating much internet discourse, filed for its long-anticipated initial public offering on Thursday.

  25. AT&T Says Service Is Restored After Widespread Cellular Outage

    Explore Our Business Coverage Dive deeper into the people, issues and trends shaping the world of business. A Funding Frenzy: Anthropic, one of the world's hottest A.I. start-ups, raised $7.3 ...

  26. Here's what the Starbucks of the future looks like

    Starbucks has opened its first cafe designed to give customers with disabilities a "more accessible store experience," the company announced Friday in a news release.. The move is part of a ...