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statuscode and statecode mismatch even though both are explicitly set
I'm getting an error when creating a service appointment entity through the SOAP webservice about a mismatch between statuscode and statecode:
4 is not a valid status code for state code ServiceAppointmentState.Open on serviceappointment.
Essentially saying that reserved (statuscode 4) isn't a member of the Open state (statecode 1) . Which is true, it's actually a member of the Scheduled state (statecode 3) but in my request I'm correctly setting statecode to 3!
Does anyone know why my setting the serviceappointment to the Scheduled state is being ignored?
it appears the same error occasionally happens when deleting solutions from an organisation so I've had trouble researching the issue. All I've found is this forum post , but it doesn't seem to be resolved.
- This sounds very much like the webservice object has a typo. I would place a small sum on the parsing/validation portion of the webservice having a copy-paste typo of some sort and that is just getting translated out to your response. – williambq Jun 12, 2013 at 16:23
statecode is a readonly property, you can't set its value when you create a new record.
To set the right value you need to use always a SetStateRequest
Conclusion: first you need to create the record (and it will be in open state) and after change its status to reserved.
- ah slightly unintuitive but makes sense, thanks. I presume so but do the REST services have the same limitation as you wouldn't be able to use the SetStateRequest? – Dead.Rabit Jun 13, 2013 at 8:24
- if you use REST endpoint to create the record you have the same limitation, and unfortunately they didn't implement to change the state by REST, still need to use SOAP – Guido Preite Jun 13, 2013 at 8:58
- Worth checking though.. guess I'll just have to take the performance hit on this one. Ta – Dead.Rabit Jun 13, 2013 at 9:44
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[ edit ] Helper variable templates
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